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Review of Duve

10
Excellent service - always improving
Commercial manager from 50-74 חדר City Center Hotels in Paris (France)
מְאוּמָת
1 ימים לפני
מוצרים נבדקו
תוכנה משודרגת
אפליקציות לאורחי המלון
צ'ק-אין ללא מגע
תוכנת הודעות אורחים
מה אתה הכי אוהב?
With dematerialised check-in, we save precious time in communicating and guiding the customer to his flat. Everything is very clear and intuitive to build a personalised online guest area for each customer and each address. The sale of services, particularly transport, is reassuring and very popular, it even allows us (outside the covid period) to largely reimburse us for the Wishbox fees, this service is therefore free of charge. The service and the platform are constantly changing to improve, which is crucial to our business.
מה אתה לא אוהב או חושב שאפשר לשפר?
There is still a need to improve customer service; Wishbox knows how to listen and adapt to our very specific requests, but this sometimes takes a little longer than we would like. Nevertheless, this is still a minor issue compared to the rest of the service.
5.0
מְעוּלֶה
קלות שימוש
5.0/5
שירות לקוחות
4.5/5
רועי
5.0/5
יישום
5.0/5

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