Case Study

How Hoteles Vista Group Manages Puerto Rico's Only All-Inclusive Properties with roommaster

Mayela Lozano

roommaster · אוֹקְטוֹבֶּר 30, 2025

Hoteles Vista Group manages Puerto Rico’s only all-inclusive portfolio. Led by Asset Manager Rafy Molina, the group uses roommaster to unify operations, control finances, and optimize revenue.

Why it matters: Running multiple all-inclusive hotels demands unified data, financial clarity, and efficient reporting. roommaster provides the insight and control needed to manage performance and ensure transparency across all properties.

roommaster is an all-in-one property management system that streamlines operations, reporting, and revenue management. It centralizes reservations, accounting, and channel management.

Top 3 Core Objectives: Hoteles Vista Group sought to streamline operations, enhance financial visibility, and maintain control over its all-inclusive business model.

Centralized Operations: Unify data and workflows across all properties to ensure consistent performance tracking and streamlined management.
Financial Transparency: Gain clear, real-time insights into revenue and expenses to support accurate reporting to owners and stakeholders.
Data-Driven Decisions: Leverage roommaster’s reporting tools to make informed operational and investment decisions for each property.

""From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and easy to make recommendations to advise the owners for their decisions. I would recommend it 100%.""

Rafy Molina

Asset Manager

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👍 Asset Manager Rafy Molina said that This data foundation enables confident owner communication about property performance and investment returns.:

""From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and easy to make recommendations to advise the owners for their decisions. I would recommend it 100%.""

⚖️ The selection process: During their research process, Rafy Molina evaluated roommaster's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that roommaster was the best fit solution:

Asset Manager Rafy Molina said, about their decision: ""It's an extraordinary opportunity of information that I get from roommaster. I'm able to get all the information from each property through the roommaster report system""

📈 The results: With roommaster, Hoteles Vista Group achieved full financial visibility, seamless multi-property management, and reliable reporting to support growth.