“On top of that we also had to manage two rates with the old hotel software: one for our website and one for OTAs. This meant double the work whenever we changed a rate because we always had to update two,” Mr Ramirez explains. All this changed drastically when he implemented SiteMinder’s channel manager.

More visibility, more bookings: The property sought a fresh solution to transition from their previous platform, enabling them to expand their online visibility and outreach while also increasing their booking volume.

Easy switch, good support: They are impressed by the intuitive interface of SiteMinder and how helpful the customer support team is.

Well-spent investment: Mr. Ramirez believes the switch to SiteMinder from the old platform was a good decision. The channel connectivity is impressive.