Beds24 vs. Noovy:
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The Decision

As a hotelier evaluating property management software, you’re faced with two distinct options: Beds24 and Noovy. Both aim to streamline your operations, but their approaches, features, and user feedback differ significantly. Beds24 offers a broad, multi-property platform rooted in channel management and automation, while Noovy is a newer, all-in-one solution emphasizing ease of use and modern integrations. Your choice hinges on your hotel’s size, complexity, and priorities: do you need extensive customization or a straightforward setup?

Beds24 is an established platform with a long history, but it lacks recent reviews and a high overall rating, raising questions about ongoing support and usability. Noovy, however, boasts a current review count of 21, with recent feedback and a high NPS score, making it a more reliable choice in today’s market. Would you prefer a mature platform with a broad toolkit or a newer system with recent user satisfaction?

Is Beds24 or Noovy Better for Hotels?

Both Beds24 and Noovy are designed to serve a variety of property types, from vacation rentals to boutique hotels. Beds24’s core strength lies in channel management and automation, offering a wide array of integrations and features like gift vouchers and employee messaging. Conversely, Noovy provides a unified system that consolidates PMS, booking engine, revenue management, and guest communication into one platform, focusing on simplicity and speed.

Beds24 is favored for its extensive third-party integrations, with 19 verified partners, including Airbnb and Vrbo, making it ideal for hotels with complex distribution needs. Noovy, on the other hand, connects with 40 partners, including Otelier and SiteMinder, and emphasizes features like online checkout and digital registration, which are particularly appealing for modern hoteliers seeking to reduce manual tasks. Do your operations require deep customization or a straightforward, all-in-one system?

Despite its strengths, Beds24’s lack of recent reviews (none in the past 6 months) and a low overall score suggest it may be losing traction or facing usability issues. Noovy’s recent reviews, all positive, indicate a system that hotel teams find easy to adopt and reliable. Which approach better aligns with your hotel’s growth ambitions and operational complexity?

Beds24 vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich platform with advanced channel management, Beds24 may seem attractive, especially if you’re comfortable with a steeper learning curve. However, with no recent reviews and a 0/5 rating, its ability to meet current hotel needs is questionable.

If your hotel prioritizes ease of use, modern design, and quick implementation, Noovy is clearly the better option. Its 21 reviews in the last 6 months, coupled with a 5/5 overall rating and a 9.38/5 NPS, demonstrate high user satisfaction and ongoing support. For most hoteliers seeking a reliable, well-reviewed system today, Noovy is the recommended choice.

Is Beds24 or Noovy Easier to Use?

Based on current data, Noovy outshines Beds24 in usability. Noovy scores 4.62 out of 5 in ease of use, with reviews praising its intuitive interface, fast setup, and smooth staff onboarding. Reviewers consistently mention how quickly their teams adapt to Noovy, reducing training time and operational disruptions.

Beds24, on the other hand, scores a 0/5 in ease of use, reflecting its outdated interface and the absence of recent positive feedback. Users have expressed concerns about navigating the system and the lack of ongoing updates. Edge: Noovy.

Which Has Better Features: Beds24 or Noovy?

Beds24 offers 30 shared features plus 2 unique ones—gift vouchers and employee messaging—focusing on automation and multi-channel management. It excels with integrations like channel managers, secure payments, and workflow automation, suited for complex operations. Still, it lacks newer features like guest CRM, online checkout, or digital registration, which are increasingly vital.

Noovy provides 20 features, including multi-currency, native email marketing, POS, revenue management, guest CRM, online checkout, and tablet check-in. Its integrated design means fewer third-party tools are needed, and it offers innovative features like rules-based room assignments and integrated ID scanning. For comprehensive, modern hotel needs, Noovy’s feature set is more aligned with current industry standards.

Edge: Noovy, due to its modern, all-in-one feature suite and recent development focus.

Which Has Better Customer Support: Beds24 or Noovy?

Support quality heavily favors Noovy, which scores 4.71 out of 5, with reviews highlighting fast, friendly assistance and effective onboarding. Users praise Noovy’s support team for being accessible and proactive, especially with recent upgrades and feature deployment.

Beds24’s support ratings are unavailable, and the lack of recent reviews casts doubt on ongoing customer service effectiveness. Given the importance of reliable support in daily hotel operations, Noovy’s consistent high marks make it the safer choice. Edge: Noovy.

Which Has More Integrations: Beds24 or Noovy?

Beds24 integrates with 19 partners, including major OTAs like Airbnb, Vrbo, and Booking.com, plus niche platforms like CheKin and ChargeAutomation. Its extensive list suits properties with complex distribution needs but may lack recent additions or updates.

Noovy stands out with 40 verified integrations, including Otelier, SiteMinder, and RevControl, and covers a wider array of technology solutions like POS and ID scanners. Its broader integration network and focus on connection reliability make it more adaptable for modern, tech-enabled hotels.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Beds24 or Noovy?

Beds24’s ratings are virtually nonexistent, with no recent reviews or scores, making it impossible to gauge current user satisfaction. Its reputation appears stagnant or declining.

Noovy, however, boasts a 5/5 rating based on 21 reviews, with a recent NPS of 9.38/10, indicating extremely high user satisfaction. Hotelier feedback emphasizes ease of use, support, and feature reliability, especially among boutique and city-center hotels. Clearly, Noovy’s reputation is stronger in today’s market.

Edge: Noovy.

How Much Do Beds24 and Noovy Cost?

Beds24 charges a flat fee of $100 per month, with no freemium, trial, or tiered pricing details available. The lack of flexible options could be limiting for smaller or growing hotels.

Noovy’s pricing is €5 per room per month, with no mention of setup fees or trial periods. This transparent, affordable model appeals to budget-conscious hotels seeking predictable expenses, especially at scale.

Overall, Noovy’s pricing transparency and affordability make it a more attractive proposition for most hoteliers.

What Type of Hotel Should Use Beds24?

• Hotels that require extensive channel management across multiple OTAs and markets.
• Property managers overseeing several vacation rentals or holiday homes.
• Teams that need automation for workflows like guest communication and payments.
• Hotels with technical staff capable of managing complex integrations and customization.

Not ideal if you prefer a modern, easy-to-use interface or quick onboarding, especially given its outdated design and no recent reviews.

What Type of Hotel Should Use Noovy?

• Hotels seeking an all-in-one platform with integrated PMS, booking engine, and revenue tools.
• Boutique, city-center, or modern hotels aiming for fast setup and minimal manual work.
• Properties that value user-friendly software and responsive customer support.
• Hotels looking for a cost-effective, scalable system with extensive integrations.

Not ideal if your operations are highly complex and require deep customization or if your team prefers a long-established, larger platform with extensive legacy features.

The Bottom Line for Hotels

Beds24 is a comprehensive platform with a broad set of features, especially suited for large, multi-property operations with complex needs. However, its lack of recent support, updates, and user reviews raises concerns about its current effectiveness and usability.

Noovy offers a modern, highly-rated solution that aligns with today’s hotel industry demands, emphasizing ease of use, support, and connectivity. Its recent reviews and high satisfaction scores make it the safer, more dependable choice for most hoteliers today.

If your hotel values a straightforward, well-supported platform with recent positive feedback, Noovy is the recommended option. For properties needing advanced customizations and extensive channel management, Beds24 might still be appropriate—if support and usability aren’t priorities.

In conclusion, for most hotels making a quick, informed decision today, Noovy is the clear winner.