Beekeeper (Digital Workspace) vs. LIKE MAGIC (Staff App):
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The Decision

Choosing the right staff collaboration tool can significantly impact your hotel's operational efficiency, employee engagement, and guest satisfaction. Both Beekeeper and LIKE MAGIC aim to streamline communication and automation, but they do so in different ways and cater to varying hotel profiles.

Beekeeper functions as a comprehensive employee communication platform, focusing on internal engagement across all hierarchies and departments. LIKE MAGIC, in contrast, automates guest journey tasks, integrating operational systems for a seamless guest experience. Which of these solutions aligns better with your hotel's goals?

Are you seeking a robust internal communication hub for your staff, or a platform that automates guest interactions and operational workflows? The answer determines your ideal choice.

Is Beekeeper or LIKE MAGIC Better for Hotels?

Beekeeper offers a broad communication infrastructure, supporting multilingual messaging, employee onboarding, recognition, and engagement analytics. Its focus is on uniting employees across shifts and departments, making it ideal for hotels prioritizing staff communication.

LIKE MAGIC, however, concentrates on automating the guest journey, integrating PMS, messaging, and access systems to reduce manual work. It’s best suited for hotels aiming to improve operational efficiency and deliver contactless guest experiences.

Given their design, Beekeeper's strengths lie in internal engagement, while LIKE MAGIC’s core value is automating guest-facing processes. Do you need to better connect your team or enhance your guest's digital experience?

Beekeeper vs LIKE MAGIC: Which Should Your Hotel Choose?

If your hotel needs a versatile employee communication platform that enhances engagement across shifts and departments, Beekeeper is your best fit. It supports multilingual messaging, employee surveys, recognition, and detailed analytics, making it ideal for hotels with diverse staff or multiple locations.

Conversely, if your hotel requires automation of routine operational tasks, such as check-ins, messaging, or service requests, LIKE MAGIC is the clear choice. Its platform reduces staffing needs, increases digital guest engagement, and integrates directly with your PMS and access systems.

For hotels with a large, dispersed staff, or those seeking to boost internal morale, go with Beekeeper. If operational automation and guest self-service are your priorities, LIKE MAGIC is more suitable.

Is Beekeeper or LIKE MAGIC Easier to Use?

Beekeeper boasts a high ease-of-use rating of 4.78/5, praised for its intuitive interface, smooth onboarding, and mobile access. Reviewers highlight the platform’s social media-like model, which staff find engaging and simple to adopt.

LIKE MAGIC, on the other hand, scores a perfect 5/5 for ease of use, with recent reviews emphasizing its straightforward setup and automation features. Staff appreciate the platform's seamless integration with their existing systems, making daily operations less manual.

Given the recent reviews, LIKE MAGIC’s focus on automation makes it slightly easier to operate, especially for teams looking to implement quick, effective digital workflows. Edge: LIKE MAGIC.

Which Has Better Features: Beekeeper or LIKE MAGIC?

Beekeeper offers 19 features, including employee onboarding, multilingual support, file management, and engagement analytics. Its extensive feature set supports comprehensive internal communication and staff management.

LIKE MAGIC provides 8 features, focusing on automation and task management such as real-time task tracking, case management, and self-service guest features. Its capabilities are tailored for operational automation rather than internal engagement.

If your hotel needs a broad suite of internal communication tools, Beekeeper’s richer feature set is advantageous. For automation-focused operations, LIKE MAGIC's targeted features are more powerful. Edge: Beekeeper.

Which Has Better Customer Support: Beekeeper or LIKE MAGIC?

Beekeeper’s support ratings are slightly higher at 4.83/5, with reviews praising their quick, personal, and effective assistance. Hotel staff appreciate the proactive onboarding support and the availability of resources.

LIKE MAGIC’s support is rated at 4.88/5, with reviewers emphasizing their responsiveness and ongoing product evolution. Reviewers see LIKE MAGIC’s team as highly committed and helpful, particularly in customizing the platform.

Both platforms excel here, but Beekeeper’s longer market presence and larger customer base contribute to its slightly stronger support reputation. Edge: Beekeeper.

Which Has More Integrations: Beekeeper or LIKE MAGIC?

Beekeeper integrates with 9 verified partners, including major players like Oracle Hospitality, Revinate, and Amadeus. Its integrations support a variety of HR, communication, and engagement tools.

LIKE MAGIC offers 10 verified integrations, including Mews, SALTO Systems, and Adyen, supporting PMS, access, and payment systems. Its focus is on operational automation, with integrations aligned to streamline workflows.

Both platforms are well-connected, but LIKE MAGIC’s slightly broader integration set, especially in automation and payment, makes it better suited for hotels seeking operational streamlining. Edge: LIKE MAGIC.

Which Do Hoteliers Rate Higher: Beekeeper or LIKE MAGIC?

Beekeeper has a higher overall rating of 4.85/5, based on 20 reviews, mostly from established hotels with longer usage histories. Hotels from diverse segments, especially branded and independent properties, rate it highly.

LIKE MAGIC’s recent reviews show a perfect 5/5 rating from 16 users, with newer reviews emphasizing rapid implementation and guest satisfaction improvements. Its focus on automation resonates strongly with forward-thinking hotels.

While Beekeeper's broader user base and longer track record make it more proven, LIKE MAGIC’s recent momentum and high ratings indicate a very strong user satisfaction level. Edge: Beekeeper.

How Much Do Beekeeper and LIKE MAGIC Cost?

Beekeeper does not publicly list pricing, indicating a tailored quote based on your hotel’s size and needs. It likely involves an implementation fee and a per-user or per-device subscription.

LIKE MAGIC charges a base price of $1,100, with no public details on ongoing costs, but appears to be a straightforward subscription model. Its clear pricing makes budgeting easier.

If transparency and predictable costs matter, LIKE MAGIC’s pricing clarity is advantageous. For larger, customized implementations, Beekeeper’s flexible pricing structure may be better suited.

What Type of Hotel Should Use Beekeeper?

Hotels that:

• Have a large, dispersed staff needing internal communication and engagement.
• Prioritize employee morale, recognition, and culture-building.
• Operate across multiple locations or with diverse departments.
• Value multilingual communication and engagement analytics.
• Seek a platform with extensive internal features like surveys, recognition, and onboarding.

Not ideal if your hotel primarily needs guest automation or operational workflows.

What Type of Hotel Should Use LIKE MAGIC?

Hotels that:

• Focus on automating guest interactions, from booking to check-out.
• Want to reduce staffing needs through operational automation.
• Prioritize contactless check-in, messaging, and service requests.
• Need seamless integration with PMS, access control, and payment systems.
• Have a lean team looking to optimize efficiency without extensive internal communication tools.

Not ideal if your hotel’s main goal is internal staff engagement or long-term internal communication strategies.

LIKE MAGIC vs Beekeeper: The Bottom Line for Hotels

Beekeeper is a comprehensive internal communication platform with a rich feature set, ideal for hotels prioritizing staff engagement, culture, and internal workflows. It’s best suited for larger or multi-location hotels that want to unify their team communications and build a connected workplace.

LIKE MAGIC is a streamlined automation platform that reduces manual work and enhances the guest experience through integrated, contactless operations. It excels in properties seeking operational efficiency, automation, and digital guest engagement.

If your hotel values internal communication and employee morale, go with Beekeeper. For hotels aiming to enhance operational automation, reduce staffing, and deliver seamless guest services, LIKE MAGIC is the more appropriate choice.

Final Thoughts

The choice ultimately hinges on your hotel’s primary needs: internal staff engagement or operational automation. Beekeeper’s proven track record and extensive features make it a safe, versatile bet, especially for larger properties.

LIKE MAGIC’s recent reviews and perfect ease-of-use rating suggest it’s a rising star for hotels focusing on digitizing guest interactions and automating workflows. As both platforms continue to evolve, your decision should align with your hotel’s strategic priorities: people or processes.