BOWO Guest Room Tablets vs. Volo:
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The Decision

Both Bowo Guest Room Tablets and Volo aim to elevate in-room guest experiences with touchscreen devices that streamline communication, entertainment, and service ordering. While Bowo emphasizes customizability and additional hotel-specific features, Volo focuses on engagement, operational efficiency, and revenue growth. With Volo having a higher review count, more recent positive feedback, and a slightly higher overall rating, it currently stands as the more validated choice.

Your decision hinges on whether you prioritize a broader feature set and recent proven success—favoring Volo—or a tailored, European-based solution with a solid track record, leaning toward Bowo. Which aligns better with your hotel’s strategic goals?

Is Bowo Guest Room Tablets or Volo Better for Hotels?

Both products address in-room guest engagement, but they diverge in scope and focus. Bowo offers a highly customizable platform supporting entertainment, bill viewing, and room controls, often favored by boutique and luxury hotels seeking bespoke solutions. Volo, meanwhile, emphasizes guest interaction, upselling, and operational automation with features like real-time service recovery and targeted promotions.

Bowo’s strengths lie in its wide feature list and adaptable interface, suitable for hotels requiring tailored guest experiences. Volo’s advantages are its ease of use, proven customer satisfaction, and ability to generate revenue through upsells. Given recent reviews and higher overall ratings, Volo demonstrates more consistent recent hotel success, leaving it as the more reliable option today.

Volo vs Bowo: Which Should Your Hotel Choose?

If your hotel needs a straightforward, user-friendly guest engagement platform with proven revenue impact, go with Volo. Its features like in-room dining, guest messaging, and local info, combined with recent glowing reviews (97% likelihood to recommend), make it ideal for hotels prioritizing guest satisfaction and operational efficiency.

If your hotel requires extensive customization, integration with specific hotel systems, or unique features like TV controls and multilingual content, choose Bowo. Its dedicated European support and flexible setup are better suited for boutique or luxury hotels seeking a tailored experience, especially if recent reviews and a lower review count aren’t a concern.

Is Bowo or Volo Easier to Use?

Volo is rated slightly higher for ease of use at 4.85/5 compared to Bowo’s 4.69/5, with recent reviews praising its intuitive interface and minimal training needs. Volo’s onboarding process is reported as smooth, and staff find it easy to manage and troubleshoot, with many reviews emphasizing quick responsiveness and simple guest interactions.

Bowo’s UI is also rated well at 4.69/5, but some users cite a less intuitive back-office content management system, with issues like difficulty visualizing content changes. Despite this, Bowo’s customer support is highly rated, aiding quick adoption.

Edge: Volo.

Which Has Better Features: Bowo or Volo?

Both platforms share 24 core features, but Bowo offers six unique functionalities—such as TV & room controls, multi-lingual support, and guest marketing—making it appealing for hotels seeking deeper customization. Volo provides nine exclusive features, including late checkout, in-room dining ordering, and a wellness module, enhancing guest convenience and ancillary sales.

Volo’s broader feature set tailored toward upselling and guest interaction, complemented by its focus on real-time service recovery, offers more operational value. If these features align with your hotel’s priorities, Volo’s slightly higher feature count and recent reviews favor it.

Edge: Volo.

Which Has Better Customer Support: Bowo or Volo?

Bowo boasts a customer support rating of 4.81/5, with reviews highlighting fast, personalized assistance and proactive problem-solving. Users frequently mention support responsiveness as a key factor in their satisfaction, especially given Bowo’s smaller, dedicated team.

Volo’s support is rated even higher at 4.89/5, with reviews emphasizing its quick troubleshooting, 24/7 availability, and ongoing partnership approach. Many recent reviews praise Volo’s proactive communication and swift issue resolution, making it the more dependable support choice currently.

Edge: Volo.

Which Has More Integrations: Bowo or Volo?

Bowo integrates with 31 verified partners, including major property management systems like Lightspeed, Oracle Hospitality, and Mews, plus numerous niche integrations like PressReader and RoomChecking. Volo has 22 verified integrations, including prominent systems like WebRezPro, Stayntouch, and RoomKey PMS, plus unique partners such as Systems Associates Inc and Little Hotelier.

While Bowo’s wider integration list makes it attractive for hotels with complex, diverse tech stacks, Volo’s strong and reliable integrations with key systems make it easier to implement and maintain. Given the recent review activity, Bowo’s larger integration ecosystem offers slightly more flexibility.

Edge: Bowo.

Which Do Hoteliers Rate Higher: Bowo or Volo?

Volo benefits from more recent reviews—11 in the last six months—compared to Bowo’s none, and boasts a higher overall rating of 4.89/5 versus Bowo’s 4.79/5. Volo’s 97% likelihood to recommend, based on fresh feedback, underscores its current market favor.

Bowo, with fewer reviews, still maintains high scores, but its older review base shows slightly less recent satisfaction. Hoteliers increasingly favor Volo’s proven track record and recent positive sentiment, making it the more highly rated choice today.

How Much Do Bowo and Volo Cost?

Bowo’s pricing starts at $1,100 with no freemium or subscription options, and no additional fees for implementation or per-room charges. Volo’s base price is $1,200, also without ongoing fees or trial options.

Both solutions are straightforward in pricing, with Volo slightly more expensive upfront but comparable in value considering feature sets and support. Budget considerations may tilt the decision, but overall value leans toward Volo’s more recent positive reviews and proven ROI.

What Type of Hotel Should Use Bowo?

• Hotels that value extensive customization over out-of-the-box features.
• Teams that need multi-lingual support and room control capabilities.
• Properties that want to integrate with niche or European-specific systems.
• Hotels seeking a platform that can be tailored to a boutique or luxury experience.
• Hotels with a focus on upselling through online shops and sponsorships.

Not ideal if your hotel:

• Requires a quick deployment with minimal setup.
• Needs a simple, highly intuitive interface for staff and guests.
• Prioritizes real-time guest messaging or wellness modules.
• Seeks a global presence primarily outside Europe.

What Type of Hotel Should Use Volo?

• Hotels focused on enhancing guest engagement and satisfaction.
• Properties looking to increase revenue via upselling and cross-sells.
• Hotels wanting a quick-to-implement, intuitive system.
• Hotels emphasizing real-time service recovery and targeted promotions.
• Properties with a strong focus on operational efficiency and environmental sustainability.

Not ideal if your hotel:

• Needs extensive system customization.
• Operates primarily outside North America or Europe.
• Requires complex integrations with niche systems.
• Has a senior guest demographic that might struggle with touchscreen technology.

Volo vs Bowo: The Bottom Line for Hotels

Volo offers a more recent, high-rated, and widely recommended solution for hotels prioritizing guest engagement, operational efficiency, and revenue growth. Its feature set, ease of use, and support responsiveness have been validated by a higher number of recent reviews, making it the safer choice for most hotels today.

Bowo’s strengths lie in its extensive customization, unique features, and broader integrations, appealing to boutique and luxury hotels seeking tailor-made guest experiences. However, its less recent review activity and smaller customer base suggest it may not be as reliably proven in current markets.

If your hotel values a straightforward, highly-rated tool with proven results and a larger recent positive footprint, Volo is the clear recommendation. Conversely, if customization and niche integrations are your priority, Bowo remains a strong candidate but with less recent validation.

This comparison is based on current ratings, review activity, features, and customer feedback. Hotel managers should consider their specific operational needs and strategic goals before making a final decision.