Djubo (CRS) vs. Revinate (Reservation Sales Suite):
あなたに最適なのはどちら？

The Decision

Choosing the right hotel reservations software can significantly impact your property’s revenue, guest experience, and operational efficiency. Both DJUBO and Revinate aim to streamline reservation management, but they differ fundamentally in scope and focus. DJUBO offers an all-in-one platform integrating property management, channel distribution, and revenue tools, while Revinate specializes in guest data, lead management, and increasing inbound reservation conversions. Which solution aligns more with your hotel’s unique needs?

Is DJUBO or Revinate Better for Hotels?

DJUBO is a comprehensive hospitality management suite that combines multiple essential tools into one platform, reducing the need for third-party integrations. Its extensive feature set includes channel management, PMS, booking engine, POS, and revenue management, making it suitable for properties seeking operational control and integration.

Revinate, on the other hand, is primarily focused on guest data, CRM, and reservation sales optimization. Its strength lies in converting inbound calls and web leads into bookings, especially boosting voice channel revenue and guest engagement. Do you prioritize a unified management system or a specialized focus on reservation sales and guest data?

DJUBO vs Revinate: Which Should Your Hotel Choose?

If your hotel needs a full scope of operational tools—such as property management, channel distribution, and back-office functions—DJUBO is the clear choice. Its suite of 28 unique features and integrations suits multi-property hotels or independent properties aiming for centralized control.

Conversely, if your main concern is maximizing inbound reservations, capturing guest leads, and improving call center efficiency, Revinate is more appropriate. Its core strengths are lead management, CRM, and targeted sales support, with a focus on driving reservations through voice and online channels. Is your priority operations or guest conversion?

Is DJUBO or Revinate Easier to Use?

DJUBO boasts a high ease-of-use rating of 4.65/5, with positive reviews highlighting its intuitive interface and modular design. Users note that onboarding is smooth and staff adopt the platform quickly, with some room for UI improvements.

Revinate scores slightly higher at 4.73/5, with reviewers emphasizing its user-friendly call center interface and effective lead management tools. Customers appreciate the platform's straightforward setup and the ability to quickly train agents.

Edge: Revinate.

Which Has Better Features: DJUBO or Revinate?

DJUBO’s 28 features include channel management, multi-currency handling, PMS, booking engine, POS, revenue management, and more—covering nearly every aspect of hotel operations. Its integrated modules support complex workflows and multi-property management, offering a broad operational toolkit.

Revinate provides 3 unique features: lead scoring, contact management, and centralized user & role management. While more streamlined, these features focus on guest engagement and sales optimization rather than operational complexity.

Edge: DJUBO.

Which Has Better Customer Support: DJUBO or Revinate?

DJUBO’s support scores at 4.63/5, with reviews mentioning responsive, helpful post-sale assistance and ongoing support. Users appreciate their technical upgrades and onboarding, though some note reporting could improve.

Revinate edges slightly with a 4.64/5 rating, praised for quick, customized support and proactive account management. Customers highlight strong ongoing engagement and strategic assistance, especially for sales teams.

Edge: Revinate.

Which Has More Integrations: DJUBO or Revinate?

Revinate vastly outstrips DJUBO with 98 verified integrations, including major platforms like Tripadvisor, Incite Response, and Orange Hotel Marketing. This extensive network supports diverse marketing, CRM, and distribution needs.

DJUBO offers 3 verified partners, including Tripadvisor and Simplotel, focusing more on core hospitality integrations. While more limited, DJUBO’s integrations cover essential operational tools.

Edge: Revinate.

Which Do Hoteliers Rate Higher: DJUBO or Revinate?

DJUBO’s 20 reviews, primarily from Indian properties, average around 5/5, with notable praise for its cost-effectiveness and modular approach. Recent reviews highlight its multi-property management and rate planning.

Revinate, with 11 reviews mostly from North American luxury hotels, also averages 5/5. Users particularly value its lead management and CRM capabilities, with recent comments emphasizing its role in revenue growth.

While both are highly rated, Revinate’s more recent reviews give it a slight edge for perceived ongoing value.

Edge: Revinate.

How Much Do DJUBO and Revinate Cost?

Both platforms do not publicly display detailed pricing. DJUBO’s model appears to be a custom quote based on modules and hotel size, with no implementation or trial info. Revinate similarly offers tailored pricing, with no free tier or trial indicated.

Expect to negotiate pricing based on your hotel’s needs, especially for DJUBO’s modules or Revinate’s CRM add-ons.

What Type of Hotel Should Use DJUBO?

• Hotels that operate multiple properties or require centralized management.
• Properties seeking an all-in-one solution for PMS, channel management, and revenue tools.
• Hotels with international guests needing multi-currency and multi-lingual support.
• Teams that want control over operations, reservations, and back-office functions.
• Not ideal if your hotel only needs guest communication or inbound reservation focus.

What Type of Hotel Should Use Revinate?

• Hotels aiming to boost inbound reservations via voice and web channels.
• Teams that want a dedicated CRM and guest data platform.
• Hotels with a sizable call center or reservation sales team.
• Properties focused on guest engagement, lead management, and loyalty.
• Not ideal if you need comprehensive operational management or multi-property features.

The Bottom Line for Hotels

DJUBO provides a full-featured, integrated management platform ideal for properties needing operational control and multi-property oversight. Its broad feature set supports complex workflows, with recent reviews confirming ease of use and high satisfaction.

Revinate specializes in reservation sales and guest data management, excelling at converting inbound inquiries into confirmed bookings. Its extensive integrations and superior recent ratings make it a strong choice for hotels prioritizing inbound reservations and CRM-driven growth.

If your hotel needs a broad operational toolkit and multi-property management, choose DJUBO. For boosting inbound reservations, improving guest engagement, and leveraging guest data, Revinate is the better fit.

In summary, both solutions are highly rated, but Revinate’s more recent positive reviews and extensive integrations give it a slight advantage for hotels focused on reservations and guest relationships. That said, if operational management is your priority, DJUBO remains a solid contender, especially given its feature breadth and multi-property support.

Note: Given your hotel’s specific goals—whether operational control or reservation sales optimization—your choice should align with the core needs outlined. Both platforms have proven success, but recent reviews favor Revinate’s focus on inbound reservations and guest engagement.