Exely Channel Manager vs. OrbisMat:
あなたに最適なのはどちら？

The Decision

Choosing the right channel manager is crucial for your hotel’s online distribution and revenue growth. Both Exely Channel Manager and OrbisMat aim to streamline your booking channels, but they differ significantly in usability, features, and market presence. Your decision hinges on whether you prioritize proven, feature-rich management or a more analytical, review-focused approach.

Exely is the clear leader with over 100 recent reviews, strong ratings, and a broad regional footprint, making it the more trustworthy choice. OrbisMat, while promising, offers limited evidence of customer satisfaction and market reach. Which product aligns better with your hotel’s needs?

Is Exely or OrbisMat Better for Hotels?

Exely Channel Manager and OrbisMat serve different core purposes. Exely primarily manages online distribution by synchronizing booking channels, minimizing overbooking, and increasing direct bookings through its user-friendly interface. OrbisMat, however, specializes in review analysis and customer feedback insights, aiming to improve guest satisfaction and operational decisions.

Exely’s extensive feature set—like multi-channel synchronization, inventory management, and analytics—addresses operational efficiency. In contrast, OrbisMat’s focus on summarizing customer reviews and providing recommendations is more relevant for hotels seeking to refine their guest experience strategies, rather than managing online channels directly.

Given that your hotel’s main challenge is effective channel management and revenue optimization, Exely’s proven track record makes it the more relevant choice. Do you need a robust distribution tool or an insights platform?

Exely Channel Manager vs OrbisMat: Which Should Your Hotel Choose?

If your hotel needs a reliable, feature-rich channel manager to synchronize rates and availability in real-time, choose Exely. It’s best suited for hotels that want to reduce manual updates, prevent overbooking, and increase direct bookings with minimal hassle. Its broad integration ecosystem and regional presence make it ideal for hotels of various sizes and segments, especially those seeking operational simplicity.

If your primary goal is analyzing guest reviews to improve customer satisfaction, OrbisMat might seem appealing. However, with zero verified reviews and no proven market presence, it’s less compelling for hoteliers looking for immediate, measurable ROI. Exely’s extensive user base and recent positive feedback solidify its position.

Do you need a channel management system that’s proven to deliver results or a review analysis tool with untested market impact?

Is Exely or OrbisMat Easier to Use?

Exely scores a near-perfect 4.95 out of 5 for ease of use, with recent reviews praising its intuitive interface and straightforward onboarding. Users highlight that managing multiple OTAs from one dashboard and updating rates takes seconds, which significantly cuts manual work. Support responsiveness further eases staff adoption.

OrbisMat’s usability is not documented, and its review rating is zero, indicating no user feedback or market traction. While its review analysis features sound promising, the lack of user ratings suggests it’s still in early or limited deployment stages.

Edge: Exely.

Which Has Better Features: Exely or OrbisMat?

Exely offers 13 unique features, including channel self-mapping, derived rates, weekly/monthly rate support, inventory management, bulk updates, real-time two-way integrations, multi-lingual and multi-currency support, integrated payments, and analytics. These features directly enhance operational control and revenue.

OrbisMat does not list any features, and with zero verified integrations or capabilities, it cannot compete on functional depth. Its primary strength lies in review insights, which are not core channel management features.

Edge: Exely.

Which Has Better Customer Support: Exely or OrbisMat?

Exely’s support ratings are outstanding, with a 4.95 out of 5 for customer support, and recent reviews commend responsiveness and professionalism. Users report quick resolution of issues and helpful onboarding, which is critical when deploying new technology.

OrbisMat offers no available reviews or support ratings, making it impossible to assess its customer service quality. As a result, confidence in its support capabilities remains unproven.

Edge: Exely.

Which Has More Integrations: Exely or OrbisMat?

Exely boasts 8 verified partners, including major industry players like Booking.com, Mews, Oracle Hospitality, and Hotellab, ensuring broad connectivity. These integrations facilitate seamless operations across multiple booking platforms.

OrbisMat does not list any integrations or partners, limiting its appeal for hotels needing a comprehensive, connected system. Its lack of verified integrations suggests it’s more of a review analysis tool than a full-fledged channel manager.

Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or OrbisMat?

Exely’s recent reviews reflect high satisfaction, with a 9.8/10 NPS score and 102 reviews in the last six months. Hoteliers praise its efficiency, ease of use, and positive revenue effects across segments like luxury, boutique, and city-center hotels.

OrbisMat has no reviews or ratings available, making it impossible to gauge user satisfaction or hotel segment preferences. The existing data clearly favors Exely’s established reputation and proven performance.

Edge: Exely.

How Much Do Exely and OrbisMat Cost?

Exely is priced at $100 per month, with no implementation or trial fees, offering a straightforward subscription model. Its transparent pricing facilitates budgeting and value comparison.

OrbisMat’s pricing details are not available, which raises questions about cost transparency and value. Without clear pricing, hotels may find it challenging to evaluate its affordability relative to Exely.

Edge: Exely.

What Type of Hotel Should Use Exely?

• Hotels that want to streamline their distribution across multiple OTAs and direct channels.
• Teams seeking a user-friendly, reliable platform to reduce manual updates and overbooking risks.
• Hotels aiming to increase revenue through better rate and inventory management.
• Properties with limited technical resources that need straightforward onboarding.
• Hotels looking for automated performance insights and analytics.

Not ideal if...

• Your hotel prioritizes guest review analysis over distribution.
• You require advanced, customizable reporting beyond basic analytics.
• Your hotel operates in a niche market with highly specialized requirements not covered by standard integrations.

What Type of Hotel Should Use OrbisMat?

• Hotels focused primarily on analyzing guest reviews to improve satisfaction.
• Teams seeking a simple tool to distill customer feedback for operational insights.
• Hotels that want to leverage review sentiment analysis to inform marketing and service strategies.
• Hotels with minimal needs for channel management or integration complexity.

Not ideal if...

• Your main need is managing multiple OTAs and inventory synchronization.
• You require extensive integrations or real-time booking management.
• You need a proven platform with extensive customer support and market presence.

The Bottom Line for Hotels

Exely Channel Manager and OrbisMat serve distinctly different purposes. Exely is a feature-rich, well-established channel management platform that focuses on operational efficiency, revenue optimization, and broad integrations. Its extensive recent reviews and high ratings make it the safer, more reliable choice for most hotels.

OrbisMat, while it offers review analysis capabilities, lacks proven user feedback, integrations, and market presence. It may appeal to hotels prioritizing guest feedback insights but falls short as a comprehensive distribution tool.

If your hotel needs a trusted, actively used channel manager with a track record of improving revenue and reducing workload, Exely is the clear choice. For hotels solely interested in review insights and sentiment analysis, OrbisMat might be worth exploring, but caution is advised given the lack of user data.

In summary, Exely’s proven reputation and extensive feature set make it the recommended choice for hotels ready to optimize online distribution and revenue. OrbisMat remains a niche solution with limited proven impact for the typical hotelier’s needs.