FLYR Hospitality vs. Infor EzRMS:
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Is FLYR Hospitality or Infor EzRMS Better for Hotels?

FLYR Hospitality and Infor EzRMS both serve the hospitality industry with AI-driven revenue management systems (RMS), but they diverge sharply in technological approach, feature depth, and user satisfaction. FLYR Hospitality offers an AI-first platform with advanced automation, customizable dashboards, and a strong focus on multi-property and business intelligence tools. It fits hotels seeking dynamic pricing optimization with minimal manual intervention and high forecasting accuracy. Infor EzRMS, by contrast, is a more traditional RMS with extensive reporting capabilities and broad adoption among branded and city center hotels, but it lacks the advanced automation and customization features found in FLYR.

Both products solve the core problem of optimizing room rates and forecasting demand to maximize revenue per available room (RevPAR). They integrate with property management systems (PMS) and provide data-driven insights to support pricing decisions. However, FLYR’s stronger AI automation and broader feature set better support hotels aiming for real-time dynamic pricing and strategic revenue management, while Infor serves properties that prioritize comprehensive reporting and stable, established workflows.

FLYR Hospitality vs Infor EzRMS: Which Should Your Hotel Choose?

If you operate a medium-size boutique hotel or a small chain that values AI-driven pricing automation, forecasting precision, and customizable dashboards, choose FLYR Hospitality. Its 4.6 overall rating across 219 reviews—including 11 recent ones averaging 4.6—reflects strong user satisfaction in segments like boutique hotels (4.7/5, 117 reviews) and city center hotels (4.7/5, 79 reviews). The case study of Tailormade Hotels reporting a 22% revenue increase and Lark Hotels doubling bookings with a 15% ADR boost confirms FLYR’s operational impact.

If your property is part of a larger branded portfolio or a city center hotel heavily invested in detailed reporting with established PMS integrations, Infor EzRMS may fit. It holds a 4.3 rating from 40 reviews but has no recent reviews, limiting insight into current performance. Infor is common in branded hotels (18% of users) and city center hotels (30%), scoring 4.4 and 4.3 respectively. However, some reviewers cite forecast accuracy and integration delays as drawbacks, indicating it may lag behind FLYR in rapid automation and pricing agility.

Data for very small hotels or extended stay segments is limited for Infor but robust for FLYR, where extended stay & serviced apartments rate it 4.8/5 (33 reviews). This specificity makes FLYR the preferred choice for independent or smaller-scale properties seeking a modern, AI-powered RMS.

Is FLYR Hospitality or Infor EzRMS Easier to Use?

FLYR Hospitality scores higher for ease of use with a 4.7 rating versus Infor's 4.5, both out of 5, supported by onboarding ratings of 4.7 for FLYR and 4.3 for Infor. Reviewers of FLYR often highlight its intuitive interface and quick adoption across teams, noting that GMs and operations staff find it accessible without extensive training. One reviewer emphasized that even general managers can find KPIs easily without daily demonstrations, which reduces training burden and speeds daily workflows.

Infor users appreciate its user-friendly interface and customization options but point out that some report delays in integrating workflows, such as rate uploads and report scheduling, which can complicate use. The lack of automated report scheduling beyond daily reports and limited workflow customization for different user roles is a drawback noted in reviews.

Edge: FLYR Hospitality.

Which Has Better Features: FLYR Hospitality or Infor EzRMS?

FLYR Hospitality offers 32 unique features compared to Infor’s 7, on top of 25 shared features. FLYR’s unique capabilities include AI optimization, automatic pricing updates, business mix optimization, “what-if” scenario analysis, multi-property dashboards, group pricing and evaluation, displacement analysis, pickup and booking pattern analytics, event data integration, and component/virtual room pricing. These features allow hotels to automate complex pricing strategies, analyze demand shifts in detail, and optimize revenue per segment and room type, significantly reducing manual workload and enabling strategic decision-making.

Infor’s unique features focus on client communication, CRM, task and content management, seating management, itinerary printouts, and lost business data tracking. These support operational and guest management workflows but do not enhance pricing automation or revenue forecasting.

The operational difference is clear: FLYR transforms the revenue management workflow by automating pricing and delivering advanced forecasting, while Infor provides tools to support administrative and communication tasks without the same level of pricing sophistication.

Edge: FLYR Hospitality.

Which Has Better Customer Support: FLYR Hospitality or Infor EzRMS?

FLYR Hospitality leads with a customer support rating of 4.8 compared to Infor’s 4.5, alongside onboarding scores of 4.7 versus 4.3. Reviewers frequently praise FLYR’s responsive, proactive support teams, describing their account managers as among the most responsive in the industry. Several users report multiple weekly meetings and ongoing collaboration during onboarding and implementation phases, which smooth transitions and reduce operational disruptions.

Infor’s support is described as reliable and efficient, particularly in resolving technical issues quickly, but some users desire expanded support hours and more dedicated regional teams. Reviewers also note that system updates sometimes break functionalities, requiring prompt intervention from support.

Edge: FLYR Hospitality.

Which Has More Integrations: FLYR Hospitality or Infor EzRMS?

Infor EzRMS offers 112 verified integrations compared to FLYR Hospitality’s 20, sharing 9 common partners including SiteMinder, Oracle Hospitality, Mews, RateGain, and Benchmarking Alliance. Infor’s extensive integration network includes Priority Software, Omnibees, Customer Alliance, Zaplox, and Birchstreet, supporting larger chains and diverse technology stacks.

FLYR’s integrations focus on property management systems like protel, RMS, Cloudbeds, apaleo, and specialized revenue management tools. This narrower but targeted set supports seamless data exchange critical for real-time pricing automation and forecasting.

Hotels with complex, large-scale technology ecosystems or multiple third-party vendor dependencies might favor Infor for its integration breadth. Smaller properties or those prioritizing automated pricing and advanced forecasting may find FLYR’s focused integrations sufficient and better aligned with their needs.

Edge: Infor EzRMS.

Which Do Hoteliers Rate Higher: FLYR Hospitality or Infor EzRMS?

FLYR Hospitality holds a 4.6/5 overall rating from 219 reviews with 11 recent reviews in the last six months maintaining that 4.6 average, while Infor EzRMS has a 4.3/5 rating from 40 reviews with no recent feedback. This volume and recency indicate FLYR’s ratings better reflect current performance.

Segment ratings show FLYR excelling among boutique hotels (4.7/5 from 117 reviews), extended stay (4.8/5, 33 reviews), city center hotels (4.7/5, 79 reviews), and hostels (4.7/5, 59 reviews). Infor is rated lower in these segments, with boutique hotels at 4.4/5 (19 reviews) and city center hotels at 4.3/5 (15 reviews). Infor rates higher only in limited sample segments like limited service & budget hotels (4.7/5 from 11 reviews) and niche segments with very few reviews.

The lack of recent reviews for Infor suggests its ratings may not fully represent current software stability or feature updates, while FLYR’s recent review activity confirms sustained customer satisfaction.

Edge: FLYR Hospitality.

How Much Do FLYR Hospitality and Infor EzRMS Cost?

FLYR Hospitality publishes a base price of $700, with no freemium, no monthly flat fee, no per-room pricing, and no implementation fee. Pricing transparency supports budgeting and purchasing decisions for properties evaluating the total cost of ownership.

Infor EzRMS does not publish pricing data, reflecting a more traditional enterprise sales model that may involve custom quotes, variable fees, and implementation costs. This lack of public pricing can complicate comparisons and may require direct vendor engagement to clarify total expenses.

What Type of Hotel Should Use FLYR Hospitality?

• Hotels that prioritize AI-driven dynamic pricing and automated rate optimization to reduce manual workload.
• Properties seeking deep forecasting and budgeting tools with multi-year planning support.
• Boutique hotels and extended stay properties, supported by segment ratings of 4.7 and 4.8 respectively.
• Hotels that require customizable, interactive dashboards for revenue insights and executive reporting.
• Teams that value proactive onboarding and responsive customer support, as reflected in user feedback.

Not ideal if:

• Your property management system or tech stack requires integrations not currently supported by FLYR’s 20 verified partners.
• You need advanced inventory controls like complex restriction and overbooking management that are underdeveloped in FLYR.
• You want explicit transparency into AI pricing algorithms beyond current price explanation features.

What Type of Hotel Should Use Infor EzRMS?

• Large branded hotel portfolios and city center hotels that benefit from Infor’s 112 verified integrations.
• Hotels that require comprehensive operational tools like CRM, task management, and content portals integrated with revenue management.
• Properties with a strong reliance on detailed historical reporting and Excel-based data exports.
• Teams that prefer a stable, well-established RMS with longstanding market presence.

Not ideal if:

• You seek advanced AI automation for pricing and forecasting as Infor’s automation has mixed reviews on accuracy and update delays.
• Your hotel relies heavily on automated report scheduling and workflow customization, which are limited in Infor.
• You require recent product feedback to gauge current software performance, as Infor lacks recent reviews.

FLYR Hospitality vs Infor EzRMS: The Bottom Line for Hotels

FLYR Hospitality and Infor EzRMS differ fundamentally in technological sophistication and user experience. FLYR provides a modern, AI-powered revenue management platform that automates pricing decisions, delivers granular forecasting, and offers extensive customizable analytics geared toward improving RevPAR with minimal manual effort. Infor EzRMS is a more traditional system emphasizing comprehensive reporting, integration breadth, and operational support, with less emphasis on automation.

Choose FLYR Hospitality if your property values faster, data-driven rate optimization and forecasting anchored by AI, supported by strong user ratings (4.6/5 across 219 reviews) and case studies showing revenue gains up to 22%. Its superior ease of use (4.7) and customer support (4.8) make it ideal for boutique and extended stay hotels seeking to modernize revenue management workflows.

Opt for Infor EzRMS if your hotel operates within a large branded chain or city center environment requiring extensive integrations (112 verified partners) and robust reporting capabilities. While its overall rating is lower (4.3/5 from 40 reviews) and lacks recent feedback, its operational tools and integration scope support complex technology environments. However, limitations in automation and forecast accuracy suggest it suits hotels prioritizing established systems over AI-driven innovation.

Note that FLYR Hospitality’s review volume has declined sharply in the last six months (11 reviews versus a prior 6-month average of 27.8), which may indicate recent challenges not yet reflected in ratings. Buyers should consider this when evaluating product stability and ongoing support.