Getabed Suite vs. RMS:
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The Decision

Choosing the right hotel management software is critical to streamline operations, boost direct bookings, and enhance guest experiences. Getabed Suite by Getabed Suite and RMS by RMS both aim to simplify hotel management, but they differ significantly in their market presence, features, and reviews. Your decision hinges on your hotel’s size, complexity, and specific operational needs—do you prioritize a well-reviewed, feature-rich platform or a more niche, less-established one?

Both products are designed to address core hospitality management challenges, including reservations, channel management, and guest communication. However, RMS’s extensive feature set and robust customer feedback make it the more proven choice. Are you ready to dive into the details?

Is Getabed Suite or RMS Better for Hotels?

Getabed Suite presents itself as a comprehensive tool aimed at simplifying daily hotel operations, with a strong emphasis on increasing direct reservations through its high-conversion booking engine. Conversely, RMS offers a broad spectrum of functionalities, including channel management, revenue optimization, and guest engagement, supported by over 7,000 global users.

While Getabed Suite’s core promise is to boost reservations without commissions, RMS’s core strength lies in its extensive features and proven scalability. RMS’s user reviews, especially recent ones, highlight its effectiveness in multi-property management and automation. Do you need a straightforward booking-focused system or a versatile platform that covers multiple operational facets?

Getabed Suite vs RMS: Which Should Your Hotel Choose?

If your hotel needs a simple, direct-booking solution that improves reservation rates without extra fees, go with Getabed Suite. Its main strength is a high-conversion booking engine designed to reduce cancellations and no-shows, ideal for small to mid-sized hotels focused on direct bookings.

On the other hand, if your property requires a multi-functional platform for complex operations, RMS is the better choice. Its extensive suite of features—channel management, revenue management, POS, and guest CRM—caters to larger or multi-property hotels seeking automation and real-time insights. Hoteliers managing multiple revenue streams and channels will find RMS’s capabilities more aligned with their needs.

Is Getabed Suite or RMS Easier to Use?

Getabed Suite’s user interface and onboarding process are not rated, which suggests limited user feedback and potentially a less mature user experience. RMS, with a 4.3/5 ease-of-use rating based on 224 reviews, receives consistent praise for its intuitive interface and straightforward onboarding process, averaging 4.14/5 in onboarding satisfaction.

Recent reviews for RMS mention a smooth setup, with users noting how quick and easy it is to get multiple properties live. Support staff are also highly rated, with a 4.52/5 customer support score. Edge: RMS.

Which Has Better Features: Getabed Suite or RMS?

Getabed Suite offers no exclusive features listed, with only a high-level booking engine and operational tools implied. RMS boasts an impressive 74 unique features, including a channel manager, revenue management module, integrated CRS, POS, guest CRM, automated night audit, multi-lingual/multi-currency support, and online check-in.

RMS’s feature breadth is well-documented and tested across thousands of properties, giving you access to tools that can automate and optimize diverse aspects of hotel management. Getabed’s limited offerings do not match this level of comprehensive functionality. Edge: RMS.

Which Has Better Customer Support: Getabed Suite or RMS?

Getabed Suite lacks review data for customer support, signaling limited market validation. RMS, however, scores a 4.52/5 in support ratings, with recent reviews praising its responsiveness and dedicated assistance.

Clients report support staff as helpful, knowledgeable, and quick to respond, which is vital when managing complex hotel operations. RMS’s strong support scores and ongoing positive reviews make it the more reliable choice here. Edge: RMS.

Which Has More Integrations: Getabed Suite or RMS?

Getabed Suite does not list any verified integrations, indicating a limited or undeveloped partner ecosystem. RMS, with 112 verified partners, offers integrations with systems like Criton, Sage, Fairmas, STR, and others, including shared integrations like channel managers and payment systems.

This extensive network facilitates seamless data flow across your hotel tech stack, reducing manual work and errors. The lack of integrations in Getabed Suite could hinder operational scalability. Edge: RMS.

Which Do Hoteliers Rate Higher: Getabed Suite or RMS?

Getabed Suite’s review count is zero, and its overall rating is 0/5, indicating no recent or validated user feedback. RMS, with 224 reviews and a 4.56/5 overall score, is clearly the preferred and more trusted platform.

In particular, RMS’s reviews highlight its ability to support multi-property growth, automate routine tasks, and enhance guest engagement. Hotel segments like resorts, boutique hotels, and motels—especially those managing multiple locations—rate RMS highly, with an overall satisfaction of 4.54/5.

Edge: RMS.

How Much Do Getabed Suite and RMS Cost?

Getabed Suite does not list any pricing details, likely indicating a bespoke or undisclosed pricing model. RMS charges $700 per month, with no additional implementation or setup fees, making it accessible for most mid-sized hotels.

While RMS’s price may seem higher initially, its extensive feature set offers significant value, especially for properties seeking automation, integrations, and comprehensive management tools. Getabed’s cost structure remains uncertain, but its lack of features and reviews suggest it may not deliver comparable value.

Edge: RMS.

What Type of Hotel Should Use Getabed Suite?

• Hotels that primarily need a straightforward platform to increase direct bookings without paying commissions.
• Small to mid-sized properties focusing on improving online reservation conversion.
• Hotels with limited operational complexity seeking a simple, easy-to-implement solution.
• Teams that prioritize reducing cancellations and no-shows through a high-conversion booking engine.

Not ideal if:

• Your hotel requires extensive operational tools like channel management, revenue management, or guest CRM.
• You need a platform with proven scalability or multiple integrations.
• You expect ongoing support from a well-established provider.

What Type of Hotel Should Use RMS?

• Multi-property brands seeking centralized management and automation.
• Hotels that rely heavily on online channels and need robust channel management.
• Properties aiming to optimize revenue through dynamic pricing and real-time insights.
• Hospitality groups that want integrated POS, guest CRM, and advanced reporting.

Not ideal if:

• Your hotel is small, with minimal operational complexity.
• You prefer a lightweight, minimal-cost solution with limited features.
• Your team isn’t ready for a platform with a broader scope and more involved setup.

RMS vs Getabed Suite: The Bottom Line for Hotels

RMS is a feature-rich, well-reviewed platform trusted by thousands across the globe, making it the more dependable choice for hotels seeking automation, integrations, and scalable growth. Its current review count of 224 and recent feedback confirm its maturity and effectiveness, especially for larger or multi-property operations.

Getabed Suite, while promising in its reservation engine and operational focus, lacks the market validation, features, and user feedback to challenge RMS’s dominance. It may appeal to very small hotels or those specifically seeking a direct-booking boost without additional operational tools.

If your hotel requires a robust, proven system with a wide array of functionalities, RMS is the clear choice. However, if your goal is simple, direct bookings for a small property, and you do not need extensive integrations or support, Getabed Suite could be worth exploring.

This comparison aims to guide your decision based on current product strengths, user feedback, and strategic fit for your hotel’s size and goals.