The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
549件の認証済みレビューを分析した結果、HOTELTIMEのユーザーはuser interface and learning curve, テクニカルサポート, reporting and analyticsを最も評価し、Modotelのユーザーはを高く評価しています。各テーマをクリックすると、レビュー投稿者の声をご覧いただけます。
|
|
Modotel |
|---|---|
| 長所 | |
|
+
User Interface and Learning Curve
▾
|
|
|
+
テクニカルサポート
▾
|
|
|
+
Reporting and Analytics
▾
|
|
|
+
System Stability and Updates
▾
|
|
| 短所 | |
|
−
Customization Options
▾
|
|
|
−
Automation Features
▾
|
|
|
−
モバイル最適化
▾
|
|
各セグメントのホテル経営者による認証済みレビューに基づく、施設規模・タイプ・地域別の不動産管理システムベンダー内ランキング。
ホテル規模別
| セグメント |
|
Modotel |
|---|---|---|
| 小規模(10〜24室) ▾ | #5 219件のレビュー | — |
| 中規模(25〜74室) ▾ | #3 238件のレビュー | — |
| 大規模(75〜199室) ▾ | #2 46件のレビュー | — |
| 特大規模(200室以上) ▾ | #8 7件のレビュー | — |
施設タイプ別
| セグメント |
|
Modotel |
|---|---|---|
| ブティック ▾ | #5 239件のレビュー | — |
| ラグジュアリー ▾ | #3 241件のレビュー | — |
| ブランド/チェーン ▾ | #4 143件のレビュー | — |
| 長期滞在型 ▾ | #4 49件のレビュー | — |
地域別
| セグメント |
|
Modotel |
|---|---|---|
| 北米 | #52 4件のレビュー | — |
| ヨーロッパ ▾ | #2 384件のレビュー | — |
| アジア太平洋 ▾ | #5 111件のレビュー | — |
| 中東 ▾ | #1 21件のレビュー | — |
Choosing a property management system (PMS) is crucial for your hotel’s operational efficiency and guest experience. HotelTime PMS by HOTELTIME and Modotel PMS by Modotel are two options that aim to streamline hotel workflows, but they differ significantly in reputation, features, and market presence. HotelTime’s extensive review base and recent positive feedback position it as the more proven solution for most hoteliers. Will these factors influence your decision?
Both HotelTime and Modotel aim to manage reservations, billing, and guest data, but HotelTime’s review count of 433 and recent activity give it a clear edge. HotelTime’s high overall rating of 4.83/5 and ease-of-use score of 4.66/5 reflect widespread user satisfaction, whereas Modotel’s lack of recent reviews makes assessment difficult. Do you want a solution backed by active, recent user feedback?
HotelTime’s cloud-based platform is designed for flexible, real-time management across properties of all sizes, including resorts and chains. Conversely, Modotel’s limited or nonexistent recent reviews suggest a less tested track record, especially in dynamic hotel environments. Which platform aligns better with your hotel’s operational needs and growth plans?
HotelTime’s strong support reputation and ongoing feature updates contrast with Modotel’s silent presence in the market. If recent reviews and a large user base are indicators of reliability, HotelTime emerges as the safer, more transparent choice. Are you comfortable choosing a product with no recent user feedback?
If your hotel requires a comprehensive, cloud-based PMS with extensive integration options, HotelTime is the clear choice. Its suite of over 51 unique features—like integrated CRS, guest CRM, online check-in, and automation—caters to properties seeking operational depth and flexibility.
On the other hand, if your hotel is smaller, with minimal integration needs, and you prefer a system with no recent reviews or detailed feature set, Modotel might seem appealing. However, the lack of current user feedback makes it difficult to assess its suitability or support quality.
For hotels that prioritize proven performance, active support, and a broad feature set, HotelTime offers a safer fit. If you value a well-documented, comprehensive platform with proven success in multiple countries, HotelTime should be your choice. Do you need a solution with a proven track record, or are you willing to experiment with an unreviewed option?
HotelTime’s UI is rated 4.66/5, with many reviews highlighting its intuitive interface and straightforward navigation. Users appreciate the quick onboarding process, with an average onboarding score of 4.63/5, and mention that the system reduces training time.
Modotel’s usability remains unreviewed, and without explicit ratings or user feedback, assessing its ease of use is challenging. Its market presence and support infrastructure are also less defined, adding uncertainty.
Edge: HotelTime.
HotelTime boasts over 51 features exclusive to its platform, including EPoS, integrated CRS, guest CRM, automated night audit, mobile app, and more. These features support a broad range of hotel operations, from revenue management to guest engagement, with many integrated modules.
Modotel’s feature set is not publicly detailed, and with no verified or unique features listed, it’s difficult to compare. The extensive feature count and detailed capabilities of HotelTime clearly surpass what Modotel appears to offer.
Edge: HotelTime.
HotelTime’s support team scores 4.73/5, with reviews praising their quick, knowledgeable responses and comprehensive onboarding. Clients often note that the support team’s responsiveness has been vital during implementation and daily operations.
Modotel offers no publicly available support ratings or recent testimonials, making it impossible to gauge their customer service quality. Given the importance of reliable support, HotelTime’s clear positive support reputation favors it.
Edge: HotelTime.
HotelTime integrates with 58 verified partners, including Profitroom, Bookboost, and STR, facilitating seamless connections with booking engines, revenue tools, and third-party systems. These integrations enable hotels to build a versatile tech stack.
Modotel lists zero verified integrations, indicating limited or no connectivity options at this time. For hotels seeking a flexible, connected system, HotelTime’s extensive partner network is a significant advantage.
Edge: HotelTime.
HotelTime’s reviews emphasize its reliability and comprehensive features, with many recent comments praising its ease of use, automation, and support. The overall rating of 4.83/5 from 433 reviews in the last six months showcases consistent satisfaction across various property types, especially resorts and city hotels.
Modotel’s lack of recent reviews and ratings prevents a meaningful comparison. Its unverified presence in the market makes HotelTime the superior choice for reliability and user satisfaction.
Edge: HotelTime.
HotelTime’s pricing starts at $600 per month, with no free tier or trial, reflecting its extensive feature set. Modotel’s pricing structure is not publicly disclosed, making direct comparison impossible.
Given HotelTime’s transparent pricing and feature-rich platform, it offers predictable costs aligned with its capabilities. The absence of pricing data for Modotel suggests less transparency, which could complicate budgeting.
Not ideal if your hotel is very small with minimal operational complexity, or if you prefer a lightweight, simple system without extensive features.
Not ideal if your hotel demands advanced features, active support, or proven reliability.
HotelTime’s extensive reviews, recent active feedback, and broad feature set make it the clear frontrunner for most hoteliers. Its proven support, integration options, and market presence underscore its suitability for properties of all sizes aiming for operational excellence.
Modotel’s lack of recent reviews and limited information make it a riskier option, likely better suited for very small or budget-conscious properties willing to accept less proven technology.
If you want a dependable, feature-rich PMS with ongoing support, HotelTime is the recommended choice. If your hotel’s needs are minimal and you prioritize cost or simplicity, and you’re comfortable with the lack of recent data, then Modotel may suffice.
In conclusion, the safe, data-backed decision favors HotelTime for most hotels looking to improve operations, guest satisfaction, and scalability. Are you ready to implement a system trusted by hundreds of properties worldwide?
8件の認証済みケーススタディを分析し、4つの主要ビジネス目標において各プラットフォームでホテルが実際に達成した成果を比較しました。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
この目標に関するケーススタディはまだ公開されていません。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
この目標に関するケーススタディはまだ公開されていません。
ホテル経営者が高く評価する点
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
サポート チームの応答性と親切さは高く評価されていますが、一部のレビューでは、テクニカル サポートの時間を延長することで、特に海外のユーザーに対して常時... サポート チームの応答性と親切さは高く評価されていますが、一部のレビューでは、テクニカル サポートの時間を延長することで、特に海外のユーザーに対して常時サポートが提供され、ユーザー エクスペリエンスがさらに向上すると指摘されています。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
ホテル経営者が指摘する課題
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
独自の機能
評価が最も分かれる分野
お客様の要件次第です。HotelTime PMSとModotel PMSは多くの主要なProperty Management Systems機能を共有していますが、それぞれに独自の機能があります。HotelTime PMSは58件の認証済み連携パートナーを持ち、Modotel PMSは0件を持っています。切り替え前に、上記の機能比較で違いをご確認ください。
小規模ホテルは使いやすさと迅速なオンボーディングを優先すべきです。HotelTime PMSは使いやすさで4.7/5対0.0/5とリードしています。透明性のある料金設定とトライアルまたはデモのオプションを探しましょう。各製品ページで施設規模別にレビューをフィルタリングして、同様のホテルからの声を確認してください。
HotelTime PMS:いいえ。Modotel PMS:いいえ。 どちらの製品も現在無料ティアを提供していません。ほとんどのProperty Management Systemsベンダーはデモまたはトライアルを提供しています — コミットする前に各社にご依頼ください。
HT Scoreは、ホテル経営者がホテルテクノロジー製品を客観的に比較できるよう、4個の基準グループと十数の変数を考慮した総合ランキングです。HOTELTIMEのHT Scoreは92、Modotelは0です。以下がスコアの算出方法です。
| 基準グループ | ウェイト | 測定内容 |
|---|---|---|
| 顧客評価とレビュー |
|
ユーザーはこの製品をどの程度推奨していますか? 評価スコア、レビュー数、シェアオブボイス、レビューの深さ、レビューの新しさ、成功事例 ▾ 最も重みの大きい要素です。平均満足度評価(推奨度、使いやすさ、サポート、ROI)、カテゴリー内の競合に対するレビュー総数、レビューの新しさ(直近6か月間に20件以上のレビュー)、固有のホテルクライアント全体のシェアオブボイスを分析して選択バイアスを検出します。 |
| パートナーエコシステム |
|
テクノロジーパートナーはこの企業をどの程度推奨していますか? パートナー推奨、連携数、連携品質 ▾ パートナー推奨を専門家の信頼票として評価し、認証済み連携の数、エコシステムの品質 — 連携パートナーの平均HT Scoreを評価します。より高品質な連携エコシステムを持つ製品は、接続されたテックスタックを提供する可能性が高くなります。 |
| 顧客中心主義 |
|
この組織はどの程度顧客中心ですか? 認定サポート、レビューの一貫性、プロフィールの完全性 ▾ 企業がHTRカスタマーサポート認定を取得しているか、長期にわたり一貫したレビュー収集を維持しているか(フィードバック主導の文化の指標)、機能、スクリーンショット、料金、特徴を含む完全な製品プロフィールを維持しているかを評価します。 |
| リーチ、継続性、リソース |
|
この企業のリーチとリソースはどの程度広範ですか? 地理的リーチ、継続性、企業リソース、トレンドスコア ▾ グローバルプレゼンス(対応国・地域)、安定性の指標としての事業年数、リソースの指標としてのチーム人数、直近12か月の購入者からの問い合わせ・レビュー・パートナー推奨・プレス活動に基づくトレンドスコアを測定します。 |
顧客評価とレビューは、HT Scoreアルゴリズムにおいて最も重要な要素です。HTRはランキング向上のための支払いを受け付けていません。すべてのレビューは認証済みです — 所属が確認されたホテル業界の実務者のみが評価を投稿できます。 HT Scoreの詳細な算出方法を見る →
製品推奨アドバイザー