Noovy PMS vs. Sirvoy:
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Is Noovy PMS or Sirvoy Better for Hotels?

Noovy PMS and Sirvoy both serve the property management needs of hotels, but they diverge significantly in target property size, feature depth, and geographic reach. Noovy is tailored toward boutique hotels, city center hotels, and resorts with around 25 verified integrations and specialized features like integrated revenue management and automated night audits. Sirvoy, with a broader footprint covering 49 countries, appeals primarily to small to medium accommodations such as B&Bs, hostels, and boutique hotels, emphasizing ease of use and affordability.

Both systems address core PMS challenges: centralizing reservations, channel management, guest communications, and payment processing. Noovy leans into automating complex operations and revenue optimization, while Sirvoy simplifies front desk workflows and multi-channel booking management for smaller or less complex properties.

Noovy PMS vs Sirvoy: Which Should Your Hotel Choose?

If your property is a boutique or city center hotel with 10+ rooms seeking integrated revenue management, automated night audits, and mobile app access, Noovy’s 5/5 rating across 25 reviews, including 17 city center hotel reviews at 5/5, supports its suitability. Noovy’s 41 verified partners and direct OTA integrations benefit properties needing sophisticated channel connectivity and ancillary revenue tracking.

If your hotel is a small B&B, hostel, or vacation rental with fewer rooms and requires a straightforward, cost-effective PMS with a 30-day trial and strong customer support, Sirvoy’s 4.8/5 overall rating from 157 reviews, including 70 B&Bs rated 4.7/5 and 15 hostels at 4.9/5, is compelling. Sirvoy’s 21 verified partners include integrations with popular communication platforms like Zingle and TrustYou, which are valuable for guest messaging in smaller properties. For segments underrepresented in Noovy’s reviews, such as hostels and vacation rentals, Sirvoy is the better supported choice.

Is Noovy PMS or Sirvoy Easier to Use?

Noovy scores 4.9/5 for ease of use and 4.7/5 for onboarding across 25 reviews, with users praising its intuitive interface, quick staff training, and minimal operational errors. Reviewers describe smooth onboarding processes and a highly visual system that suits inexperienced staff, particularly in smaller boutique hotels.

Sirvoy rates slightly lower, with 4.6/5 ease of use and 4.6/5 onboarding from 157 reviews. Reviewers find it straightforward to learn and manage daily tasks, especially for first-time PMS users or small properties, but some mention minor difficulties locating specific information.

Both products have strong support for new users, but Noovy’s higher ease of use rating and user comments on rapid staff adoption give it a measurable edge.

Edge: Noovy.

Which Has Better Features: Noovy PMS or Sirvoy?

Noovy offers 8 exclusive hotel-relevant features beyond Sirvoy’s 3 unique features, including an integrated Central Reservation System (CRS), automated night audit, mobile app, digital registration with ID scanning and pre-fill, ancillary revenue tracking, revenue management module, and lobby kiosk functionality. These features automate revenue processes, streamline check-in/out, and enhance guest data capture, crucial for hotels requiring operational efficiency and upselling.

Sirvoy’s unique features—gift vouchers, automated assignments, and SOC2 compliance—address specific needs like gift card sales and data security. Automated assignments facilitate task delegation, which can benefit smaller properties with lean teams.

Given Noovy’s broader feature set focused on revenue and operational automation versus Sirvoy’s limited but valuable additions, Noovy provides deeper functionality for hotel operations.

Edge: Noovy.

Which Has Better Customer Support: Noovy PMS or Sirvoy?

Both Noovy and Sirvoy hold a customer support rating of 4.9/5. Reviewers consistently praise Noovy’s responsive and friendly support, highlighting 24/7 availability and efficient problem resolution that contributes to smooth operations. Sirvoy’s users also commend fast responses and knowledgeable agents, with support often credited for quick issue resolution and helping users learn the system.

Onboarding ratings are close—Noovy at 4.7/5 and Sirvoy at 4.6/5—reflecting similarly effective implementation experiences. Both products maintain high likelihoods to recommend (Noovy 99%, Sirvoy 95%).

Edge: Even.

Which Has More Integrations: Noovy PMS or Sirvoy?

Noovy supports 41 verified partners compared to Sirvoy’s 21, exceeding Sirvoy’s integration count by nearly 100%. Shared integrations include Bookboost, RevControl, SiteMinder, Revinate, Oaky by Plusgrade, Asksuite, and Easyway, all critical for distribution and guest engagement.

Noovy offers unique integrations with Omnibees, HOTELTIME, Customer Alliance, Bookassist, GuestRevu, Otelier, Shiji Group, RateGain, and INTELITY, which are essential for properties requiring advanced revenue management, guest feedback, and channel management.

Sirvoy’s unique integrations include Zingle, TrustYou, HelloShift, Cloudbeds, Cendyn, Benchmarking Alliance, Tripadvisor, Net Affinity / Smarthotel, Duve, and ChargeAutomation, supporting guest communication, reputation management, and payment automation—features valuable for small to mid-sized properties emphasizing guest experience.

Given these differences, Noovy’s broader integration ecosystem better supports complex hotel operations, while Sirvoy focuses on core guest and distribution tools.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy PMS or Sirvoy?

Noovy holds a perfect 5/5 overall rating from 25 reviews, but with no recent reviews in the last six months, its current product iteration rating is unverified. Sirvoy’s 4.8/5 overall rating from 157 reviews includes 61 reviews in the last six months maintaining the 4.8/5 level, indicating stable current performance.

Segment-specific ratings show Noovy excels with city center hotels (5/5, 17 reviews), airport/conference hotels (5/5, 10), and boutique hotels (5/5, 14). Sirvoy leads in segments with more extensive data for B&Bs (4.7/5, 70 reviews), hostels (4.9/5, 15), and motels (5/5, 9). Sirvoy’s larger, more recent review volume makes its ratings more representative for these segments.

Given the absence of recent Noovy reviews, Sirvoy’s ratings provide more confidence in current customer satisfaction. However, for segments with strong Noovy representation, ratings favor Noovy.

Edge: Even.

How Much Do Noovy PMS and Sirvoy Cost?

Noovy’s pricing starts at a fixed base of $600 with no freemium, monthly flat, or per-room pricing, and no implementation fee. It does not offer a trial period.

Sirvoy begins at $200 base price, also without freemium or per-room pricing, and no implementation fee. It offers a 30-day free trial.

Sirvoy’s lower entry price and trial option reduce upfront risk, appealing to smaller properties or those evaluating PMS solutions. Noovy’s fixed pricing suggests a premium positioning, likely reflecting its more extensive feature set.

What Type of Hotel Should Use Noovy PMS?

• Hotels that need integrated revenue management and automated night audit to optimize profitability.
• Properties with multiple OTA channel integrations requiring direct connections and advanced distribution.
• Boutique and city center hotels with 10+ rooms seeking mobile app access for staff and digital guest registration with ID scanning.
• Teams aiming to automate payment processing and simplify check-in/out with lobby kiosk support.
• Hotels wanting centralized tracking of ancillary revenues and guest data pre-fill to reduce front desk workload.

Not ideal if:

• Your property is a small B&B, hostel, or vacation rental with limited staff and simpler operational needs.
• You require a free trial to evaluate before commitment.
• Your budget constraints favor lower initial pricing.

What Type of Hotel Should Use Sirvoy?

• Small to medium-sized hotels, B&Bs, hostels, and vacation rentals with straightforward booking and front desk needs.
• Properties seeking cost-effective PMS with strong customer support and an easy learning curve.
• Hotels needing a booking engine with a 30-day free trial to test the system.
• Teams that value integrations focused on guest communication and reputation management tools like Zingle and TrustYou.
• Properties prioritizing fast setup and flexible guest messaging with automated emails.

Not ideal if:

• Your hotel requires integrated revenue management or advanced automation like digital registration pre-fill.
• You need a mobile app or native mobile-first PMS features.
• Complex reporting and nightly audit automation are critical.

Noovy PMS vs Sirvoy: The Bottom Line for Hotels

Noovy and Sirvoy excel in different niches within the hotel PMS market. Noovy focuses on streamlined automation for boutique and city center hotels with more complex operational needs, integrating revenue management, night audit automation, and mobile apps. Sirvoy targets small to medium properties like B&Bs, hostels, and vacation rentals, emphasizing ease of use, affordability, and solid customer support.

Choose Noovy if your property benefits from Noovy’s 8 unique features, 41 integrations, and proven excellence in city center and boutique hotel segments, evidenced by multiple 5/5 ratings. Its all-in-one approach suits properties seeking to automate revenue and guest processing with minimal operational friction.

Choose Sirvoy if your hotel values a lower entry price, a 30-day trial, and a system proven by 157 recent reviews that simplify front desk workflows and channel management. Its strengths in B&Bs, hostels, and small hotels with a focus on guest communication and ease of use make it the practical choice for smaller operations or those starting with PMS software.