Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Overall it's a great part of the Wix Suite. Easy to handle, great design features, channel manager works fine, iCals also useful for smaller OTAs.
何が嫌いですか、または改善できると思いますか?
There are 5 things that make the software almost useless:
- Rooms are blocked for 15 minutes when a user enquires on the website. This means, if they check several dates and the go back to one of their previous choices, the room is shown as not available, because it is actually being blocked by themselves. No sensible system works like this - all other modern booking engines (and OTAs) only reserve availability when a booking is confirmed.
- You cannot maintain the colours of the number of people (+ and -) buttons on theHotel Search Bar on the mobile version. It is different on the mobile version and doesn't follow the settings you make on the desktop version.
- The Hotel Search Bar does not carry through the dates to Room Booking Pages and the user has to re-enter the dates in the room booking page that they had just entered in the booking window.
- The drop down box on the Availability Calendar is limited to a very small number of characters - not enough for a room name of more than say 7 letters. Also, there is no link between the Availability Calendar and the Room Booking Page.
- The hotel guests who make bookings on the website are not well linked to the CRM section in the same way as happen for online shop buyers.
1.5
ひどい
使いやすさ
4.0/5
顧客サポート
2.5/5
ROI
2.5/5
実装
3.5/5
Overall it's a great part of the Wix Suite. Easy to handle, great design features, channel manager works fine, iCals also useful for smaller OTAs.
The website builder is decent, however the hotel app is horrible....I picked wix for our vacation rental business because it had good reviews for that type of business, however I'm disappointed that the hotel features are so poor and unprofessional.
何が嫌いですか、または改善できると思いますか?
My biggest 3, there are too many issues to list.
1) Syncing is not instant, takes several hours sometimes which can create serious calendar problems with other sites, leaving me with embarrassing calls about double bookings.
2) Booking calendar pricing has too many glitches... my booking prices are never right! I don't understand how people book at the wrong price even though the calendar shows the correct price. For example my calendar and price is $99 for Friday and somehow guests can book at a price of $79! It seems to happen most on Fridays, and my weekday price is $79 so I think its an ongoing bug...its loosing me lots of money, as I don't see how I cannot honor what wix hotels gave them during their booking, so I'm just out the money.
3) The calendar is clunky, you cannot just click on a reservation and see the details, if you sync with other calendars. The only way to see your reservations is to download a spreadsheet, then email them by hand. It should have a better messaging system to contact upcoming guests and a better way to keep up with upcoming reservations.
I will probably be changing website builder due to this, as there are so many problems with booking.
1.0
ひどい
使いやすさ
1.5/5
顧客サポート
2.5/5
ROI
N/A
実装
N/A
The website builder is decent, however the hotel app is horrible....I picked wix for our vacation rental business because it had good reviews for that type of business, however I'm disappointed that the hotel features are so poor and unprofessional.
One booking system. Wix website builder and hosting is great. The iPhone app is much better than the Android app. The hotel booking system is just not worth the money.
何が嫌いですか、または改善できると思いますか?
.There is a kids option but you can't charge different fee.
.You can't enter a deposit or part payment
.Can't export the database by selected information
.Can't change a reservation once it is fully paid
.There are no channel manager for South Africa, so no online payment option
.No global or group option to change rates. Must be done one room at a time
1.5
ひどい
使いやすさ
2.5/5
顧客サポート
0.5/5
ROI
1.5/5
実装
N/A
One booking system. Wix website builder and hosting is great. The iPhone app is much better than the Android app. The hotel booking system is just not worth the money.
It's really easy to set up a small motel website with Wix. The platform is really flexible and it's easy to create an engaging website. The page layout for the rooms is great. We can add lots of photos, add fees for pets, and include specific information about our rooms. Bottom line, they make it easy to communicate with our potential customers.
何が嫌いですか、または改善できると思いますか?
An on-line hotel reservations system doesn't work if you can't automatically coordinate bookings with outside vendors such as Booking.com. Wix only offers ONE hotel channel manager, located in Turkey (does not accommodate U.S. time zones), and their system has missed bookings multiple times and overbooked us TWICE. Until Wix gets a better channel manager, you should look elsewhere for your on-line hotel management system.
1.5
ひどい
使いやすさ
5.0/5
顧客サポート
2.0/5
ROI
3.0/5
実装
1.5/5
It's really easy to set up a small motel website with Wix. The platform is really flexible and it's easy to create an engaging website. The page layout for the rooms is great. We can add lots of photos, add fees for pets, and include specific information about our rooms. Bottom line, they make it easy to communicate with our potential custo...
For small Lodges and B&B I think Wix Websites with Wix Hotels which uses HotelRunner as its channel manger is great and very affordable, great looking websites and functionality. There is a payment gateway with several connection types Stripe, PayPal, Mercado Pago(South American payments)and the the ability to take offline payments. The channel manager can connect to all the major OTA's about 150. The website builder is great really easy to use and the site looks great have a look at ours https://www.centennialhousetaupo.co.nz/.
何が嫌いですか、または改善できると思いますか?
The down side is the booking engine just doesn't work for us as we often book out the whole lodge and there is no way to close off the individual rooms so they cant be booked other than manually. It is very limited compared to what you can do with other PMS's systems but if you just want the basics its fine. The channel manager HotelRunner is a nightmare a lot of connection issues, like the calendar not syncing and messing it completely up on other booking sites to the point where I had to disconnect it and manually correct the mess taking a long time.
0.5
ひどい
使いやすさ
1.0/5
顧客サポート
2.0/5
ROI
5.0/5
実装
1.0/5
For small Lodges and B&B I think Wix Websites with Wix Hotels which uses HotelRunner as its channel manger is great and very affordable, great looking websites and functionality. There is a payment gateway with several connection types Stripe, PayPal, Mercado Pago(South American payments)and the the ability to take offline payments. The cha...