Case Study

How Brunner Hof uses dynamic pricing and pickup-report automation to streamline revenue

Lena Biegert

happyhotel · 11月 19, 2025

Before happyhotel, Brunner Hof managed room rates manually — a time-consuming and often intuitive process. With happyhotel, the family-run wellness hotel now automates daily pricing decisions and gains full transparency into performance and forecasts. The result: smarter rates, more control, and extra time for what really matters — the guests.

Why it matters: For independent hotels like Brunner Hof, balancing profitability and guest experience is a constant challenge. Manual pricing quickly reaches its limits — especially with fluctuating demand and limited staff resources. By automating rate decisions, happyhotel enables the team to react faster, stay competitive, and make data-driven choices that directly impact revenue and efficiency.

happyhotel is a cloud-based revenue management and budgeting system that connects directly to the property’s PMS. At Brunner Hof, it automatically analyzes occupancy, demand, booking pace, and competitor data to recommend optimal prices. The dashboard provides clear visual insights and performance tracking, making revenue management intuitive even for smaller teams. Since implementing happyhotel, Brunner Hof has significantly reduced manual work, achieved greater pricing consistency, and improved revenue control — all while maintaining their personal approach to hospitality.

Top 3 Core Objectives: Brunner Hof aimed to simplify daily work, gain full transparency over key figures, and strengthen financial planning — all through an intuitive system that saves time and supports data-driven decisions.

Save time through automation: Reduce the manual effort of daily pricing and analysis. Before happyhotel, much of the revenue management was done by hand — now, automated rate suggestions and reports save valuable time that can be spent on guests and strategy.
Gain full transparency: Get full visibility into occupancy, revenue, and pickup trends. The goal was to have a centralized dashboard that instantly shows how the hotel is performing — without switching between systems or manually compiling data.
Strengthen budget control: Create and monitor budgets easily, ensuring that planned revenue and actual results align. happyhotel’s forecasting and reporting features help the Brunner Hof team stay proactive rather than reactive throughout the year.

"Before happyhotel, we handled prices manually and tracked everything in Excel. Now we have all key metrics in one place and save a lot of time every day."

Andreas Brunner Jr.

Junior manager & managing director

👍 Junior manager & managing director Andreas Brunner Jr. said that Automation and transparency simplify daily pricing and reporting for the Brunner Hof team.:

"Before happyhotel, we handled prices manually and tracked everything in Excel. Now we have all key metrics in one place and save a lot of time every day."

⚖️ The selection process: During their research process, Andreas Brunner Jr. evaluated happyhotel's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that happyhotel was the best fit solution:

Junior manager & managing director Andreas Brunner Jr. said, about their decision: "We chose happyhotel because it’s easy to use, perfectly tailored for smaller hotels like ours, and connects seamlessly with our PMS. The personal support from the team convinced us right away."

📈 The results: With happyhotel, Brunner Hof gained a clear overview of key performance data, automated time-consuming pricing tasks, and strengthened their financial planning. The team now manages revenue more efficiently — with less effort and greater confidence.

Saved several hours per week through automated rate updates and reporting.
Achieved full transparency across occupancy, revenue, and pickup metrics in one dashboard.
Improved budget accuracy and forecasting, enabling more proactive revenue planning.