How Öschberghof automated pricing and reclaimed hours per week

REVENUE MANAGEMENT

Before happyhotel, pricing at Öschberghof was handled manually in spreadsheets and often reactive. Today, pricing is largely automated. Freeing the team to focus on guest experience and strategic decisions.

Why it matters: In luxury resorts like Öschberghof, small pricing inefficiencies can cascade into lost revenue. Automating rate decisions enables consistent strategies, agile reactions to demand, and less human error. Critical in competitive leisure markets.

happyhotel is a cloud-based revenue management system that automates daily pricing decisions. At Öschberghof, the tool connects directly with their PMS and generates rate suggestions based on occupancy, demand, and competitor data. This allows the team to rely on data-driven recommendations instead of manual spreadsheets, making revenue management both faster and more accurate.

Top 3 Core Objectives: Modernize pricing workflows, save operational time, and strengthen pricing decisions with data.

Automate pricing workflows: Replace Excel-based rate updates with system-driven suggestions.
Improve decision confidence: Use smarter data inputs and competitor analysis to price more accurately.
Save operational time: Reduce manual daily pricing tasks so staff can prioritize guest services.

Innovators Mentioned

Hotel Öschberghof (127 rooms, luxury resort, Germany)

happyhotel

Ina Graf

Position Rooms Division Manager

Hotel Öschberghof (127 rooms, luxury resort, Germany)

"Before we started using happyhotel, I manually entered prices into our PMS using self-made Excel sheets. We didn’t have a flexible pricing system and worked with seasonal tables, often adjusting prices spontaneously based on past experience or changing guest behavior. happyhotel now calculates our prices using many exciting factors, giving us a solid foundation to decide on the optimal price for each day"

Ina Graf

Position Rooms Division Manager

👍 Position Rooms Division Manager Ina Graf said that With happyhotel, prices are now data-driven and automated, replacing manual, experience-based adjustments with informed and optimized pricing decisions.:

"Before we started using happyhotel, I manually entered prices into our PMS using self-made Excel sheets. We didn’t have a flexible pricing system and worked with seasonal tables, often adjusting prices spontaneously based on past experience or changing guest behavior. happyhotel now calculates our prices using many exciting factors, giving us a solid foundation to decide on the optimal price for each day"

⚖️ The selection process: During their research process, Ina Graf evaluated happyhotel's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that happyhotel was the best fit solution:

Position Rooms Division Manager Ina Graf said, about their decision: "It’s super easy and quick to accept the suggested rates or even let them run on autopilot. Prices for the upcoming year no longer have to be entered manually into the PMS and constantly updated."

📈 The results: Öschberghof now relies heavily on happyhotel’s algorithm to guide pricing, enjoys faster workflows, and maintains pricing agility with less manual effort.

Over 80 % of pricing decisions now follow dynamic suggestions rather than manual entry.
Day-to-day rate updates no longer require repeated PMS adjustments.
The team regains hours previously spent on rate maintenance and can redirect efforts to guest operations.

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