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OPERATIONS
How Calaway's Amusement Park Leverages WebRezPro's Cloud PMS to Generate Seamless Online Bookings
Verified case study
Hotel Tech Report has reached out to hoteliers at Calaway Park RV Park & Campground to verify this case study.
Calaway Park uses WebRezPro to manage its campground, ensuring guests have a hassle free experience during the busy reservation season.
Why it matters:
They receive approximately 4,150 reservations in 100 days, and WebRezPro makes it possible to organize them all without mistakes.
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The system’s online bookings, real time inventory management, flexible rates, and mobile capabilities make everything run smoothly.
Top 3 Core Objectives:
Staff had to have a system they could access from anywhere to sell different types of campsites and special packages.
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Flexible System Access: They needed a system without a server they could get to both on and offsite.
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Strong Online Booking Engine: Their online booking engine needed to sell not only campsites but special packages, meal vouchers, and admission for their adjacent amusement park.
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Offer Multiple Rates: They required customized inventory setup where sites could be assigned their own utilities and rates, and guests could search based on those specific requirements.
WebRezPro
WebRezPro™ is a powerful, cloud-based property management system designed for properties of all types and sizes.
4.7
235 REVIEWS
Innovators Mentioned
Calaway Park RV Park & Campground
WebRezPro
BW
Bob Williams
Hotel Tech Report reached out to Bob Williams who verified this case study.
General Manager
Calaway Park RV Park & Campground
"WebRezPro is affordable, yet it is a big-league system. We have been with this system for many years. The stability of the program, and the service from the team have been excellent! I/we would highly recommend WebRezPro."
Bob Williams
General Manager
👍 General Manager
Bob Williams
said that they appreciate WebRezPro’s affordability:
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"WebRezPro is affordable, yet it is a big-league system. We have been with this system for many years. The stability of the program, and the service from the team have been excellent! I/we would highly recommend WebRezPro."
⚖️ The selection process:
During their research process, Bob Williams
evaluated WebRezPro's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that WebRezPro was the best fit solution:
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General Manager Bob Williams said, about their decision: "Our number one decision was to make the move to a real-time, accurate, easy-to-use system for our guests. We wanted to ensure our campground inventory was maximized."
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The results:
They can now use WebRezPro to handle reservations and sell packages anywhere, anytime.
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They can solve problems and login to their system whenever they need to, whether or not they’re physically on site.
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WebRezPro’s integrated online booking engine ensures they can offer different packages, rate types, and add-ons.
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WebRezPro enables them to shift their rates whenever needed and charge more for popular days.
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