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VACATION RENTALS
The Historic Berkeley Place & eviivo - Elevating Historic Hospitality
Verified case study
Hotel Tech Report has reached out to hoteliers at Be Still Getaways to verify this case study.
The Historic Berkeley Place, located in Staunton, VA, is a distinguished property managed by Jamie Inlow's "Be Still Getaways." With 7 individual suites, each offering a unique stay experience, the property caters to a diverse range of guests. From single room king suites like The Beverley and The Statler to the spacious Baldwin Penthouse, The Historic Berkeley Place combines elegance with functionality.
Why it matters:
Managing multiple suites, each with its distinct features and guest preferences, demands a robust and flexible property management system. Ensuring seamless bookings, efficient guest communication, and real-time availability updates were paramount for the property's smooth operation.
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Jamie Inlow turned to eviivo for a solution. With its user-friendly interface and comprehensive features, eviivo provided the tools needed to manage The Historic Berkeley Place efficiently.
Top 3 Core Objectives:
To address these challenges, Jamie Inlow integrated eviivo's property management platform. The software's comprehensive suite of tools allowed for:
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Real-time Booking Management: Instant updates on suite availability, reducing overbookings and manual tracking.
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Guest Communication Tools: Automated and personalized guest communications from booking confirmation to post-stay feedback.
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Centralized Dashboard: A unified view of all bookings, guest preferences, and special requests, ensuring personalized guest experiences.
Innovators Mentioned
Be Still Getaways
eviivo
Jamie Inlow
Hotel Tech Report reached out to Jamie Inlow who verified this case study.
Founder and Operator of Be Still Getaways
Be Still Getaways
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communication, is handled with precision. It allows me to ensure that our guests receive the personalized experience they seek."
Jamie Inlow
Founder and Operator of Be Still Getaways
👍 Founder and Operator of Be Still Getaways
Jamie Inlow
said that Vacation Rental Automation At It's Finest:
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"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communication, is handled with precision. It allows me to ensure that our guests receive the personalized experience they seek."
⚖️ The selection process:
During their research process, Jamie Inlow
evaluated eviivo's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that eviivo was the best fit solution:
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Founder and Operator of Be Still Getaways Jamie Inlow said, about their decision: "eviivo's platform has been a game-changer for The Historic Berkeley Place. Its suite of tools addresses the unique challenges of property management, allowing us to focus on delivering exceptional guest experiences. It's not just software; it's a strategic partner in our operational success."
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The results:
The adoption of eviivo's platform has led to:
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Reduced manual efforts in booking management.
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Enhanced guest satisfaction with timely and personalized communications.
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Increased operational efficiency with centralized management tools.
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