Easy Innkeeping (by GraceSoft ) vs. Little Hotelier:
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The Decision

Choosing the right hotel management software can seem daunting, especially when comparing solutions like Easy Innkeeping by GraceSoft and Little Hotelier. Both aim to streamline operations, but they cater to different hotel types and needs. While Easy Innkeeping offers an all-in-one platform for small to midsized properties with a strong CRM focus, Little Hotelier emphasizes real-time OTA integration and is better suited for small hotels and boutique properties. How do you decide which fits your hotel better?

Is Easy Innkeeping or Little Hotelier Better for Hotels?

Easy Innkeeping provides a comprehensive property management system designed for small to midsized properties, including inns, cabins, ranches, and vacation rentals. It consolidates reservations, payments, housekeeping, and guest communications into one platform, which can be ideal for properties that want a unified view of their operations.

Little Hotelier, on the other hand, is built for small hotels and boutique accommodations, offering robust OTA integration, channel management, and a user-friendly interface. It emphasizes real-time updates for bookings and availability, helping prevent overbookings and manual errors. While Easy Innkeeping has a lower overall rating (0/5), it has a dedicated niche, but Little Hotelier’s recent reviews (4.3/5, 1654 reviews) and high recommendation rate (93%) make it more trustworthy at this stage.

Both products aim to improve operational efficiency, but Little Hotelier’s recent and more numerous reviews suggest it’s better suited for hoteliers prioritizing OTA synchronization and ease of use. Do you need a broad all-in-one system or a more specialized OTA-focused tool?

Little Hotelier vs Easy Innkeeping: Which Should Your Hotel Choose?

If your hotel needs a simple, reliable system focused on managing bookings, guest communications, and OTA integrations, Little Hotelier is the clear choice. Users praise its intuitive interface, robust channel management, and rapid onboarding, making it ideal for small properties looking to grow bookings and reduce manual work.

Conversely, if your hotel requires deep CRM capabilities, features like gift vouchers, real-time reporting, and integrated payment terminals, Easy Innkeeping might appeal. However, its very limited review base (only 5 reviews with no recent feedback) and poor overall rating suggest it’s less proven in today’s market. For most small hotels, Little Hotelier’s proven track record and extensive feature set make it the stronger pick.

Is Easy Innkeeping or Little Hotelier Easier to Use?

Ease of use is a crucial factor, especially for small teams. Little Hotelier boasts a high ease-of-use rating (4.62/5 from 1,654 reviews) and positive feedback on its simple, intuitive interface that allows staff to manage bookings on-the-go with its mobile app. Users appreciate its straightforward setup and quick learning curve, even for those with limited tech experience.

Easy Innkeeping, rated 4.4/5, also scores well on usability, but with only five reviews and no recent feedback, the rating lacks the context of current user experiences. Given the larger, more recent review base, Edge: Little Hotelier.

Which Has Better Features: Easy Innkeeping or Little Hotelier?

Little Hotelier offers a more extensive feature set, with 28 shared features and four exclusive to it, including rate shopping, ADR reports, GDPR compliance, and digital registration. Its core strengths lie in OTA management, integrated booking engine, and real-time channel updates, making daily operations smoother.

Easy Innkeeping provides 20 unique features, such as gift vouchers, online checkout, guest feedback management, and task management. However, its limited feature count and lack of recent updates or verified integrations suggest it might not meet the evolving needs of most small hotels.

Edge: Little Hotelier, with its wider array of features and proven integrations.

Which Has Better Customer Support: Easy Innkeeping or Little Hotelier?

Customer support plays a vital role in successful hotel management. Easy Innkeeping has a perfect 5/5 support rating based on a small review base, with comments praising its support team’s availability and help. However, with no recent or large-scale feedback, it’s difficult to gauge consistency.

Little Hotelier boasts a support rating of 4.55/5 from over 1,600 reviews, with many users highlighting its responsiveness and helpfulness. Notable quotes include praise for its “helpful and knowledgeable support team” and “great onboarding experience.” Given the large, recent review volume, Edge: Little Hotelier.

Which Has More Integrations: Easy Innkeeping or Little Hotelier?

Integration capacity is crucial for smooth operations. Little Hotelier connects with 71 verified partners, including major OTAs, channel managers, and additional tools like RevControl and TrustYou, making it the most versatile option for small properties seeking extensive connectivity.

Easy Innkeeping, with no verified partners listed, offers limited integration capabilities. This can be a major drawback if your property relies on external systems or plans to scale.

Edge: Little Hotelier, with its broad and verified integration network.

Which Do Hoteliers Rate Higher: Easy Innkeeping or Little Hotelier?

The overall ratings clearly favor Little Hotelier, which holds a 4.3/5 rating based on 1,654 reviews, compared to Easy Innkeeping’s 0/5 from only 5 reviews. Recent reviews confirm that properties appreciate Little Hotelier’s ease of use, support, and features, with a 93% likelihood to recommend.

Easy Innkeeping’s lack of recent feedback and poor overall rating suggest it doesn’t meet today’s hotelier expectations. For hoteliers seeking validated satisfaction and current support, Edge: Little Hotelier.

How Much Do Easy Innkeeping and Little Hotelier Cost?

Easy Innkeeping's pricing details are unclear, but it offers a $300 base price with a 30-day trial. Little Hotelier costs $400 per month with no free tier or trial mentioned and no setup fees.

While Easy Innkeeping might seem cheaper initially, the lack of recent reviews and limited features may impact ROI. Conversely, Little Hotelier’s slightly higher price reflects its extensive feature set and proven performance.

What Type of Hotel Should Use Easy Innkeeping?

• Hotels that want an all-in-one management system, especially if they focus on guest communication and CRM.
• Properties needing a platform for reservations, payments, and basic reporting.
• Small to midsized properties with staff comfortable with onboarding and tech adoption.
• Hotels with reliable internet, as offline capabilities are limited.
• Not ideal if your hotel requires offline reservation access or advanced integrations.

What Type of Hotel Should Use Little Hotelier?

• Small hotels, boutique properties, and inns seeking a quick, effective setup.
• Hotels prioritizing OTA integration, real-time updates, and channel management.
• Teams that want easy mobile management and robust reporting.
• Properties aiming to increase direct bookings through a simple interface.
• Not ideal if you need extensive customization beyond the available features or operate large resorts needing enterprise solutions.

Little Hotelier vs Easy Innkeeping: The Bottom Line for Hotels

Little Hotelier’s recent review volume, high ratings, and proven features make it the clear leader for small to boutique properties. It excels in OTA management, ease of use, and support, which are essential for maximizing revenue and operational efficiency.

Easy Innkeeping, despite its broader CRM capabilities, lacks recent active reviews, integrations, and a proven track record, making it a risky choice. If you want a reliable, well-supported system that’s been tested in the field, Little Hotelier is the recommended option.

For properties focused on real-time OTA management, automation, and strong user feedback, Little Hotelier will serve your hotel better. Conversely, if your needs are more niche and your staff are comfortable with a less proven solution, Easy Innkeeping might suffice—but it’s less confident at this point.