HotelTime PMS vs. PT. Supranusa Sindata: Welke past bij u?

Bijgewerkt May 4, 2026  ·  549 geverifieerde beoordelingen geanalyseerd

Samenvatting

We hebben 549 geverifieerde hotelierbeoordelingen geanalyseerd, functiesets, prijzen en praktijkcasestudies vergeleken om te bepalen waar elk platform uitblinkt. De juiste keuze hangt af van uw type accommodatie en prioriteiten:

HOTELTIME blinkt uit in ease of use and customer support — vooral voor brand accommodaties (4.9/5) , met exclusieve functies zoals Payment processing and Guest CRM.

PT. Supranusa Sindata blinkt uit .

Bekijk de volledige analyse hieronder ↓

Hoe verhoudt HotelTime PMS zich tot PT. Supranusa Sindata?

Zij-aan-zij beoordelingen op basis van 549 geverifieerde hotelierbeoordelingen op HTR.

HTScore
91
0
Waarschijnlijkheid om aan te bevelen
93%
0%
Gebruiksgemak
4.7/5
0.0/5
Klantenondersteuning
4.8/5
0.0/5
Prijs-kwaliteitverhouding
4.5/5
0.0/5
Vanafprijs From $600/mo Contact sales
Geverifieerde beoordelingen 549 0

Wat zijn de voor- en nadelen van HotelTime PMS vs PT. Supranusa Sindata?

Na analyse van 549 geverifieerde beoordelingen waarderen HOTELTIME-gebruikers vooral de user interface and learning curve, technische ondersteuning, reporting and analytics, terwijl PT. Supranusa Sindata-gebruikers de benadrukken. Klik op een thema om te zien wat beoordelaars zeggen.

HOTELTIME HOTELTIME PT. Supranusa Sindata PT. Supranusa Sindata
Voordelen
+ User Interface and Learning Curve
+ Technische ondersteuning
+ Reporting and Analytics
+ System Stability and Updates
Nadelen
Customization Options
Automation Features
Mobiele optimalisatie

HOTELTIME vs PT. Supranusa Sindata: Ranglijst per hotelsegment

Hoe elk product scoort onder Vastgoedbeheersystemen-leveranciers voor verschillende accommodatiegroottes, -typen en regio's — op basis van geverifieerde beoordelingen van hoteliers in elk segment.

Op hotelgrootte

Segment HOTELTIME HOTELTIME PT. Supranusa Sindata PT. Supranusa Sindata
Klein (10-24 kamers) #5 219 beoordelingen
Middelgroot (25-74 kamers) #3 238 beoordelingen
Groot (75-199 kamers) #2 46 beoordelingen
Extra groot (200+ kamers) #8 7 beoordelingen

Op accommodatietype

Segment HOTELTIME HOTELTIME PT. Supranusa Sindata PT. Supranusa Sindata
Boutique #5 239 beoordelingen
Luxe #3 241 beoordelingen
Merk / Keten #4 143 beoordelingen
Langverblijf #4 49 beoordelingen

Op regio

Segment HOTELTIME HOTELTIME PT. Supranusa Sindata PT. Supranusa Sindata
Noord-Amerika #52 4 beoordelingen
Europa #2 384 beoordelingen
Azië-Pacific #5 111 beoordelingen
Midden-Oosten #1 21 beoordelingen

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest satisfaction, and revenue. HotelTime PMS by HOTELTIME is an established, feature-rich cloud platform trusted by over 650 properties worldwide, while PT. Supranusa Sindata offers a less-publicized, Indonesia-based solution focused on multi-property management and point-of-sale tools. Both aim to streamline hotel operations, but their market presence, features, and support differ dramatically.

Given their contrasting profiles, your decision hinges on your hotel’s size, location, and operational complexity. Do you need a globally proven, highly reviewed system with extensive integrations? Or a regional, flexible platform tailored to specific operational needs? Which aligns better with your future growth plans?

Is HotelTime PMS or PT. Supranusa Sindata Better for Hotels?

HotelTime PMS is a comprehensive, cloud-based solution with a proven track record in over 650 properties across more than 20 countries, supported by 433 recent reviews and a 4.83/5 overall rating. Its extensive feature set includes revenue management, CRM, automated night audit, online check-in, and integrations with third-party systems, making it suitable for properties of all sizes, from boutique hotels to resorts.

PT. Supranusa Sindata, on the other hand, is a regional provider based in Indonesia, with 27 years of experience and a focus on multi-property management, point of sale, and retail solutions. It lacks recent reviews and a broad public reputation, which makes assessing its reliability and feature depth more challenging.

While HotelTime’s reviews highlight its ease of use, support, and continuous innovation, PT. Supranusa Sindata offers tailored solutions for the Indonesian market with a focus on integrated management and support. Do you prioritize a globally tested platform with high user satisfaction, or are you seeking a regional partner with specialized offerings?

Edge: HotelTime PMS.

HotelTime PMS vs PT. Supranusa Sindata: Which Should Your Hotel Choose?

If your hotel needs a scalable, widely adopted PMS with a rich feature set, go with HotelTime. Its offerings include integrated CRS, guest CRM, EPoS, automated night audit, and support for multi-currency, multi-lingual environments—ideal for properties aiming for international guests or multiple locations.

If your focus is on a regional, fully integrated management system with strong point-of-sale capabilities, especially in Indonesia or Southeast Asia, PT. Supranusa Sindata could be a fit. Its solutions cater to both budget and luxury hotels, with tailored services for multi-property management and retail integrations.

For large, international hotels or chains seeking proven reliability, HotelTime’s extensive global presence and reviews make it the preferable choice. Conversely, if your hotel operates primarily within Indonesia and requires a localized approach with dedicated support, PT. Supranusa Sindata might serve your needs better.

Edge: HotelTime PMS.

Is HotelTime PMS or PT. Supranusa Sindata Easier to Use?

HotelTime PMS boasts a high ease-of-use rating of 4.66/5, with reviews emphasizing its user-friendly interface and intuitive workflows. Its onboarding process typically scores 4.63/5, and support staff are praised for their responsiveness, which eases staff adoption across departments.

PT. Supranusa Sindata lacks detailed recent user feedback, but its regional focus suggests a customizable platform that might require more training and onboarding. The absence of recent reviews makes it difficult to assess its usability, especially for international users unfamiliar with localized interfaces.

Based on current data, HotelTime’s modern, accessible design offers a smoother experience for staff, especially those familiar with cloud systems. PT. Supranusa Sindata may require more initial effort to implement effectively.

Edge: HotelTime PMS.

Which Has Better Features: HotelTime PMS or PT. Supranusa Sindata?

HotelTime PMS offers over 51 unique features, including EPoS, integrated CRS, guest CRM, online check-in, automated night audit, revenue management, gift vouchers, and a built-in booking engine—covering nearly every operational need. Its modular system supports automation, multi-currency, multilingual capabilities, and extensive integrations with 58 verified partners.

PT. Supranusa Sindata provides a range of management tools, including hotel management, point of sale, and retail systems, but lacks detailed public information on specific features or a comparable count. Its focus appears more regional and less specialized for broad hotel operations.

If you prioritize a system with a vast array of features, automation tools, and proven integrations, HotelTime stands out. Should your needs be more niche or localized, PT. Supranusa Sindata may suffice, but limited public data hinders a full comparison.

Edge: HotelTime PMS.

Which Has Better Customer Support: HotelTime PMS or PT. Supranusa Sindata?

HotelTime boasts a support rating of 4.73/5, with reviews highlighting quick, knowledgeable responses and proactive onboarding. Its global user base benefits from extensive online resources, regular updates, and a dedicated customer success team.

PT. Supranusa Sindata’s support details are limited, but it provides 24/7 support and consulting services tailored for the Indonesian market. Since it operates regionally without recent reviews available publicly, assessing its responsiveness or quality is difficult.

Given the volume of recent reviews and high support ratings, HotelTime offers more reliable and well-documented support. PT. Supranusa Sindata’s regional support may be strong locally but lacks recent independent validation.

Edge: HotelTime PMS.

Which Do Hotels Rate Higher: HotelTime PMS or PT. Supranusa Sindata?

HotelTime has a user rating of 4.83/5 based on 433 reviews, with recent feedback emphasizing its ease of use, operational efficiency, and support quality. Its property segments, including resorts and city hotels, consistently rate it highly, with 93% likelihood to recommend.

PT. Supranusa Sindata has no recent reviews or publicly available ratings, making it impossible to gauge user satisfaction or compare hotel segment-specific feedback.

The high review count and recent positive feedback strongly favor HotelTime, indicating broader hotel confidence and satisfaction.

Edge: HotelTime PMS.

How Much Do HotelTime PMS and PT. Supranusa Sindata Cost?

HotelTime PMS is priced at a flat $600 monthly fee, with no mention of hidden charges or implementation fees. Its pricing model is straightforward, but additional costs may arise from optional modules or integrations.

PT. Supranusa Sindata does not publicly disclose pricing details, which suggests customized quotes based on hotel size and needs. Its regional focus might imply different pricing structures, possibly more flexible for local properties.

If predictable, transparent pricing is critical for your decision, HotelTime’s clear fee structure offers peace of mind. For tailored regional solutions, contact PT. Supranusa Sindata directly.

What Type of Hotel Should Use HotelTime PMS?

  • Hotels that operate internationally, with multi-property portfolios or complex revenue management needs.
  • Resorts seeking integrated spa, wellness, and F&B management alongside room reservations.
  • Hotels aiming for automation, extensive integrations, and advanced reporting.
  • Properties that prioritize real-time data access and cloud-based management.
  • Hotels that value strong support and regular updates.

Not ideal if your hotel is a small, single-property operation with very localized needs or limited budget for system investment. HotelTime’s extensive features and global support suit medium to large properties aiming for growth and efficiency.

What Type of Hotel Should Use PT. Supranusa Sindata?

  • Hotels primarily based in Indonesia or Southeast Asia needing a regional, localized management system.
  • Properties requiring tailored POS and retail integrations alongside hotel management.
  • Smaller or mid-sized hotels looking for cost-effective, flexible solutions.
  • Hotels that prioritize regional support and familiarity with local regulations.

Not ideal if your hotel operates globally or requires a highly reviewed, proven international system. Its limited recent reviews and regional focus suggest it’s better suited for localized, specific operational needs.

HotelTime PMS vs PT. Supranusa Sindata: The Bottom Line for Hotels

HotelTime PMS is a comprehensive, globally tested platform with a vast feature set and a strong recent review base. Its high ratings in ease of use, support, and overall satisfaction make it a trusted choice for properties seeking operational efficiency and growth.

PT. Supranusa Sindata, meanwhile, offers a regional, flexible approach tailored to the Indonesian market, with a focus on multi-property and point-of-sale management. Its limited recent feedback and lower international visibility make it less suitable for global or large-scale operations.

If your hotel aims for international reach, advanced automation, and proven reliability, HotelTime PMS is the clear recommendation. For regional, cost-sensitive, or niche needs, PT. Supranusa Sindata could be worth exploring, but limited data presents challenges.

In conclusion, for most hotels looking for a robust, well-supported, and highly reviewed PMS, HotelTime PMS stands out as the better choice. Its widespread adoption and current positive feedback confirm its position as a leading property management system in the market.

Hoeveel kosten HotelTime PMS en PT. Supranusa Sindata?

Prijzen voor Vastgoedbeheersystemen zijn zelden eenvoudig. Dit is wat we weten op basis van de openbare prijsgegevens van elke leverancier. Vraag altijd een offerte op maat aan voor uw accommodatie.

HOTELTIME HOTELTIME PT. Supranusa Sindata PT. Supranusa Sindata
Starting Price From $600/mo

Welke functies heeft HotelTime PMS die PT. Supranusa Sindata niet heeft (en andersom)?

Volgens de productdatabase van HTR delen HotelTime PMS en PT. Supranusa Sindata 0 functies. Dit zijn de belangrijkste verschillen — functies die de een wel heeft en de ander niet.

Functie HOTELTIME HOTELTIME PT. Supranusa Sindata PT. Supranusa Sindata
Aanvullende inkomsten bijhouden
Epos
Gast-CRM
Geïntegreerd CRS
Kalenderweergave
Verwerking van betalingen

De belangrijkste verschillen worden getoond. 39 meer functies verschillen tussen deze producten.

Resultaten uit de praktijk: HOTELTIME vs PT. Supranusa Sindata per bedrijfsdoel

We hebben 8 geverifieerde casestudies geanalyseerd om te vergelijken wat hotels daadwerkelijk bereiken met elk platform op vier belangrijke bedrijfsdoelstellingen.

Operationele efficiëntie verhogen
HOTELTIME Chateau Mcely Klein
+ Accommodation is run by HotelTime PMS, restaurant by HotelTime Vento ePOS and spa services by Hoteltime Libero software. One platform takes care of everything, systems are perfectly integrated.
+ Being cloud-based, HotelTime Solutions allows the chateau's team to offer the best possible services because they have access to all the data they need from anywhere which means they can see what their guests like and need anytime and make the best informed decisions.
+ A luxurious boutique property needs proper information to be run smoothly and wisely. HotelTime robust reports offer everything management and staff need.

"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."

Petra Horáková
Petra Horáková
Deputy Managing Director
PT. Supranusa Sindata PT. Supranusa Sindata

Nog geen gepubliceerde casestudy voor dit doel.

Gastervaring verbeteren
HOTELTIME Nezvalova Archa Klein
+ Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.
+ If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there
+ Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."

Daniel Šram
Daniel Šram
Operational Manager, Nezvalova Archa
PT. Supranusa Sindata PT. Supranusa Sindata

Nog geen gepubliceerde casestudy voor dit doel.

HOTELTIME vs PT. Supranusa Sindata: De conclusie

HOTELTIME
HOTELTIME
4.7/5 uit 549 beoordelingen

Wat hoteliers waarderen

User Interface and Learning Curve 68% positief

While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.

Technische ondersteuning 94% positief

Hoewel de snelle reacties en behulpzaamheid van het supportteam gewaardeerd worden, suggereren sommige recensies dat ruimere openingstijden voor techn... Hoewel de snelle reacties en behulpzaamheid van het supportteam gewaardeerd worden, suggereren sommige recensies dat ruimere openingstijden voor technische ondersteuning de gebruikerservaring verder zouden verbeteren, zodat er altijd hulp beschikbaar is, met name voor internationale gebruikers.

Reporting and Analytics 80% positief

HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.

Waar hoteliers kritiek op hebben

Customization Options 75% negatief

Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.

Automation Features 50% negatief

The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.

Unieke mogelijkheden

Epos Geïntegreerd CRS Verwerking van betalingen Gast-CRM Kalenderweergave
4.7/5 gebruiksgemak 4.7/5 ondersteuning 58 integraties
Bekijk profiel
PT. Supranusa Sindata
PT. Supranusa Sindata
0.0/5 uit 0 beoordelingen
0.0/5 gebruiksgemak 0.0/5 ondersteuning 7 integraties
Bekijk profiel

Waar de beoordelingen het meest uiteenlopen

Totaalbeoordeling HOTELTIME 4.8 vs 0.0 (+4.8)
Gebruiksgemak HOTELTIME 4.7 vs 0.0 (+4.7)
Klantenondersteuning HOTELTIME 4.7 vs 0.0 (+4.7)
Prijs-kwaliteitverhouding HOTELTIME 4.5 vs 0.0 (+4.5)
Onboarding HOTELTIME 4.6 vs 0.0 (+4.6)

Veelgestelde vragen over HotelTime PMS vs PT. Supranusa Sindata

Kan HotelTime PMS PT. Supranusa Sindata vervangen?

Dat hangt af van uw eisen. HotelTime PMS en PT. Supranusa Sindata delen veel kern-Property Management Systems-functies, maar elk heeft unieke mogelijkheden. HotelTime PMS biedt 58 geverifieerde integratiepartners, terwijl PT. Supranusa Sindata er 7 biedt. Bekijk de functievergelijking hierboven om te zien waar ze verschillen voordat u overstapt.

Welke is beter voor kleine of onafhankelijke hotels?

Kleine hotels moeten prioriteit geven aan gebruiksgemak en snelle onboarding. HotelTime PMS scoort het hoogst op gebruiksgemak met 4.7/5 vs 0.0/5. Let op transparante prijzen en de mogelijkheid van een proefperiode of demo. Filter beoordelingen op elke productpagina op accommodatiegrootte om te horen van hotels zoals het uwe.

Bieden HotelTime PMS of PT. Supranusa Sindata een gratis abonnement aan?

HotelTime PMS: Nee. PT. Supranusa Sindata: Nee. Geen van beide producten biedt momenteel een gratis abonnement aan. De meeste Property Management Systems-leveranciers bieden demo's of proefperiodes aan — vraag er bij beide een aan om te evalueren voordat u zich vastlegt.

Hoe evalueert en rangschikt HTR HotelTime PMS en PT. Supranusa Sindata?

De HT Score is een samengestelde ranglijst die 4 criteriagroepen en meer dan tien variabelen meeweegt om hoteliers te helpen hoteltechnologieproducten objectief te vergelijken. HOTELTIME heeft een HT Score van 91 en PT. Supranusa Sindata heeft 0. Zo wordt de score berekend.

Criteriagroep Weging Wat het meet
Klantbeoordelingen & reviews

Hoe hoog beoordelen gebruikers dit product?

Beoordelingsscore, reviewvolume, marktaandeel, reviewdiepte, reviewrecentheid, succesverhalen

De zwaarst gewogen factor. Analyseert gemiddelde tevredenheidsbeoordelingen (waarschijnlijkheid om aan te bevelen, gebruiksgemak, ondersteuning, ROI), het totale aantal reviews ten opzichte van categoriegenoten, recentheid van reviews (minimaal 20 reviews in de afgelopen 6 maanden) en marktaandeel over unieke hotelklanten om selectiebias te detecteren.

Partnerecosysteem

Hoe hoog beoordelen technologiepartners dit bedrijf?

Partneraanbevelingen, integratieaantal, integratiekwaliteit

Evalueert partneraanbevelingen als expertstemmen van vertrouwen, het aantal geverifieerde integraties en ecosysteemkwaliteit — de gemiddelde HT Scores van integratiepartners. Producten met een kwalitatief beter integratie-ecosysteem leveren waarschijnlijker een verbonden technologiearchitectuur.

Klantgerichtheid

Hoe klantgericht is deze organisatie?

Gecertificeerde ondersteuning, reviewconsistentie, profielvolledigheid

Beoordeelt of het bedrijf HTR Customer Support-certificering heeft verdiend, consistente reviewverzameling in de loop der tijd onderhoudt (een indicator van feedbackgedreven cultuur) en productprofielen compleet houdt met mogelijkheden, schermafbeeldingen, prijzen en functies.

Bereik, stabiliteit & middelen

Hoe uitgebreid is het bereik en de middelen van dit bedrijf?

Geografisch bereik, stabiliteit, bedrijfsmiddelen, trendscore

Meet wereldwijde aanwezigheid (bediende landen en regio's), aantal jaren in bedrijf als stabiliteitsindicator, teamgrootte als middelenproxy en een trendscore op basis van kopersaanvragen, reviews, partneraanbevelingen en persactiviteit in de afgelopen twaalf maanden.

Klantbeoordelingen en reviews zijn veruit de belangrijkste factor in het HT Score-algoritme. HTR accepteert geen betaling voor hogere ranglijstposities. Alle reviews zijn geverifieerd — alleen professionals uit de hotelbranche met bevestigde affiliaties kunnen beoordelingen indienen. Bekijk de volledige HT Score-methodologie →

Ontvang gepersonaliseerde productaanbevelingen

Adviseur productaanbevelingen

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