HiRUM HMS

4.9 (30 BEOORDELINGEN)

HT-score

73 van 100

Hotel Tech Score is een samengestelde ranglijst die bestaat uit belangrijke signalen zoals: gebruikerstevredenheid, aantal beoordelingen, recentheid van beoordelingen en door de leverancier ingediende informatie om kopers te helpen hun producten beter te begrijpen.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Werk voor HiRUM Software Solutions? Claimprofiel

Schrijf een recensie

HiRUM HMS

5.0 (30 BEOORDELINGEN)

Gerangschikt 17 (van 76) in Hotelbeheersoftware

Vastgoedbeheer, online boekingssoftware, kanaalbeheersoftware en hotelreserveringssoftware

99% aanbevolen door 30 hotels

Meer dan 50% van de beoordelingen van HiRUM Software Solutions’s is afkomstig van Australia.

Bell avatar Bell - Door AI aangedreven productanalist

Ik heb alle productrecensies, aanbevelingen van experts, functies, prijzen, integraties en meer van HiRUM Software Solutions geanalyseerd om onderstaande samenvatting te maken.

Hotelier zeggen

Hoteliers like HiRUM for its seamless integration with HiSITE, making online booking and channel management efficient. Users frequently praise its diverse reporting options, ease of use in trust accounting, and the ability to manage end-of-month tasks accurately. Additionally, HiRUM’s proactive customer support and continuous improvements enhance user experience, significantly reducing overbookings and streamlining operations, which helps increase revenue and reduce costs.

Lees hun beoordelingen

Ondersteuning

Ondersteunend

Hoteliers often commend the customer support provided by HiRUM Software Solutions for its promptness and effectiveness. Users report that assistance with issues such as moving systems to new computers is handled quickly and smoothly. Leah, a member of the support team, is frequently praised for her expertise and ability to resolve problems efficiently, often within minutes. The support team is recognized for their readiness to help and the minimal need for improvements is noted, as customers express satisfaction with both the support process and outcomes.

Owner

8 maanden geleden

Geverifieerd

... Ik vroeg om hulp bij het verplaatsen van de PMS naar een nieuwe computer, het ging snel en gemakkelijk. Bedankt voor je hulp. ...

Bekijk volledige recensie

reception

7 maanden geleden

Geverifieerd

... Leah was een grote hulp en loste ons probleem binnen enkele minuten op. ...

Bekijk volledige recensie

Functionaliteit

Gebalanceerd

Hoteliers often highlight the functionality of HiRUM HMS, noting that it effectively handles core tasks like booking and reporting with a reliable system that experiences minimal downtime and bugs. Users appreciate its scalability, allowing for growth alongside business expansion, and the automation features that streamline processes such as billing and reporting. The feature completeness is praised, with all necessary tools included to support hotel management operations. The software is customizable, enabling adjustments in workflows and templates to suit diverse needs. Insights and reporting are also well-regarded for being actionable and easy to interpret, aiding in informed decision-making. Additionally, it's valued for supporting global operations, including multiple languages and currencies, which broadens its applicability.

Owner

8 maanden geleden

Geverifieerd

... Ik vroeg om hulp bij het verplaatsen van de PMS naar een nieuwe computer, het ging snel en gemakkelijk. Bedankt voor je hulp. ...

Bekijk volledige recensie

Hoteliers vermelden het vaakst

Customer support

Ease of use

Reporting

Integration with HiSITE

Trust accounting

E-learning and support resources

End of month processing

User interface

Automated communications

Billing and rates management

Populariteit per Segment

Grootte

1 | X-Klein (1-9 kamer)

7 | Klein (10-24 kamer)

13 | Medium (25-74 kamer)

4 | Groot (75-199 kamer)

4 | X-Groot (200+ kamer)

Land

28 | Australia

2 | United States of America

Type

24 | Resorts

19 | Verlengd verblijf en appartementen met hotelservice

11 | Boetieks

10 | Luxehotels

8 | Hotels in het centrum

7 | Beperkte service en budgethotels

6 | Merkhotels

6 | Luchthaven-/conferentiehotels

6 | Vakantiehuizen en villa's

2 | Bed & Breakfast en herbergen

1 | Casino's

1 | Camperplaatsen en kampeerterreinen

Regio

28 | Oceanië

2 | Noord-Amerika

Categorie

30 | Hotelbeheersoftware

Niet gevonden wat je zocht?

Wat is HiRUM Software Solutions?

Opgericht in 1998 | Hoofdkantoor in Arundel, Queensland | 22 medewerkers

HiRUM HMS-alternatieven

Niet zeker of HiRUM Software Solutions geschikt is voor uw hotel? Hier zijn vergelijkbare Hotel Management Software-leveranciers die een goede keuze kunnen zijn voor uw hotel:

HiRUM Software Solutions heeft geen voordelen of use cases beschikbaar

Functies

Boekhouding en financiën

4/5 features

Meerdere valuta
Cadeaubonnen
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Marketing en e-commerce

4/5 features

Native e-mailmarketing

Stuur zeer gerichte marketing-e-mails naar eerdere gasten. Inheems in het systeem, mogelijkheid om de database te segmenteren en e-mail op maat te maken. Functies omvatten: campagnes, segmentatie, drag-n-drop-builder, transactionele e-mails
Groepsboekingsengine
Website ontwikkeling
Boekingsmodule
Kanaal manager
Cadeaubonnen
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

Beheer & Configuratie

4/5 features

Meertalig
Meerdere valuta
Centralized user & role management

Klantenmanagement

4/5 features

Native e-mailmarketing

Stuur zeer gerichte marketing-e-mails naar eerdere gasten. Inheems in het systeem, mogelijkheid om de database te segmenteren en e-mail op maat te maken. Functies omvatten: campagnes, segmentatie, drag-n-drop-builder, transactionele e-mails
Beheer van gastfeedback
Cadeaubonnen
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

Balie

4/5 features

Beheer van gastfeedback
huishouding
Eigendom management systeem
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Groepsbeheer

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Gastervaring

4/5 features

Beheer van gastfeedback
Cadeaubonnen
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

Schoonmaak

4/5 features

huishouding
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Betalingen

4/5 features

Meerdere valuta
Cadeaubonnen
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Reserveringsbeheer

4/5 features

Winkelmodule beoordelen
Eigendom management systeem
RevPaR & ADR Reports
Cadeaubonnen
Kanaal manager
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

Inkomstenbeheer

4/5 features

Winkelmodule beoordelen
Module voor inkomstenbeheer
Prijsinformatie
Kanaal manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Belastingen en naleving

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Ondersteuning & Training

4/5 features

Online 24/7 support

Eten & Drinken

4/5 features

Verkooppunt

Beschikbare add-ons en modules

Samenvatting van beoordelingen van HiRUM Software Solutions

4.9

Uitstekend

30 beoordelingen

Ease of Use

4.7/5

Klantenservice

5.0/5

ROI

4.7/5

Implementatie

4.8/5

Aanbevolen voor

Hotelbeheersoftware Gerangschikt #17 van 76

Vergelijken HiRUM Software Solutions to Top Alternatives

Compare

Cloudbeds

Hotelbeheersoftware

4.6 (1289 BEOORDELINGEN)

Eén systeem. Eén login. Altijd synchroon.

Compare

Little Hotelier

Hotelbeheersoftware

4.6 (1526 BEOORDELINGEN)

Hotelsoftware die het voor elk klein hotel gemakkelijk maakt om te slagen.

Compare

RoomRaccoon

Hotelbeheersoftware

4.8 (550 BEOORDELINGEN)

De ultieme alles-in-één oplossing voor onafhankelijke hotels

Visie bovenkant HiRUM Software Solutions alternatieven

Wil je weten of? HiRUM Software Solutions past het beste bij uw hotel?

Vertel ons over de locatie van uw hotel, het aantal kamers, integraties en vereisten en we sturen u een gratis aangepaste lijst met aanbevolen leveranciers.

` Doe de quiz `

HiRUM Software Solutions-integraties

Bedrijf	Functionaliteit
SiteMinder 92% aanbevolen door 2314 hotels	Kanaalbeheerders
Canary Technologies 96% aanbevolen door 1770 hotels	Cyberbeveiliging en fraudepreventie +4 more
RoomPriceGenie 96% aanbevolen door 550 hotels	Inkomstenbeheersystemen
GuestRevu 95% aanbevolen door 439 hotels	Reputatie management
TrustYou 89% aanbevolen door 369 hotels	Enquêtes en feedback van gasten
Flexkeeping 97% aanbevolen door 176 hotels	Huishoudelijke software
Revinate 92% aanbevolen door 288 hotels	Enquêtes en feedback van gasten +2 more
MyStay 97% aanbevolen door 52 hotels	Contactloos inchecken
CartStack 96% aanbevolen door 18 hotels	Directe boekingstools
KAS Lock Software 0% aanbevolen door 0 hotels	Hotel sleutelloze toegangssystemen

Ondersteuning

Niet geverifieerd

HiRUM Software Solutions heeft zijn klantondersteuningsprocessen nog niet laten certificeren door Hotel Tech Report. We raden u aan tijdens uw demogesprek naar de GCSC-rubriek te verwijzen om er zeker van te zijn dat deze leverancier over sterke processen beschikt om klanten te ondersteunen.

Ondersteuningscertificering bekijken

Helpcentrum

Productupdates

2025

Meer informatie over de GCSC-certificering

Deze leverancier mist essentiële ondersteuningsinformatie

Het lijkt erop dat deze leverancier geen basisondersteuningsbenodigdheden heeft. Leveranciers die topondersteuning bieden, houden een helpcentrum in de kennisbank en een wijzigingslogboek voor productupdates bij voor klanten.

Offerte aanvragen

HT Scoren

73/100

Aanbevolen

99%

Voorkeurstijd

Ochtend Middag Avond

Voorkeursdatum

Selecteer datum

Morgen (Donderdag)

Februari 14 (Vrijdag)

Februari 17 (Maandag)

Februari 18 (Dinsdag)

Februari 19 (Woensdag)

Februari 20 (Donderdag)

Not sure yet

Download de gratis gids

Voornaam

Achternaam

Functietitel Werk E-mail Hotel (of hotelgroep)

Welke beschrijving past het beste bij jou?

Door op de bovenstaande knop te klikken, erkent u, stemt u ermee in en gaat u akkoord met het volgende: a) Ons Privacybeleid en toestemming geven om kennisgevingen en andere communicatie elektronisch te ontvangen. b) Wij nemen uw privacy serieus. U geeft uitdrukkelijke schriftelijke toestemming voor: Hotel Tech Report om uw informatie te delen met onze partners om contact met u op te nemen via e-mail.

Je gids is verzonden!

Your guide was successfully sent to .

HiRUM HMS

Hoteliers vermelden het vaakst

Wat is HiRUM Software Solutions?

Cloudbeds

Mews

roomMaster

WebRezPro

Meerdere valuta

Cadeaubonnen

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

Native e-mailmarketing

Groepsboekingsengine

Website ontwikkeling

Boekingsmodule

Kanaal manager

Cadeaubonnen

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Meertalig

Meerdere valuta

Centralized user & role management

Native e-mailmarketing

Beheer van gastfeedback

Cadeaubonnen

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

Beheer van gastfeedback

huishouding

Eigendom management systeem

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Beheer van gastfeedback

Cadeaubonnen

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

huishouding

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Meerdere valuta

Cadeaubonnen

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

Winkelmodule beoordelen

Eigendom management systeem

RevPaR & ADR Reports

Cadeaubonnen

Kanaal manager