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10 beste Autumn alternatieven 2026

Hotel CRM & E-mailmarketing
0
HT Score

Autumn Email Marketing is an AI-powered lifecycle marketing solution that enables hotels to engage guests with personalized, automated communication across the entire customer journey.

At its core, the platform delivers automated email campaigns, triggered by guest behavior, booking activity, and lifecycle stage. This includes pre-stay communication, upsell offers, post-stay follow-ups, and re-engagement campaigns.

A key capability is its AI-driven personalization engine, which tailors messaging, offers, and timing based on guest preferences, historical data, and real-time signals. This ensures higher engagement and conversion compared to generic campaigns.

The platform also includes segmentation and audience management tools, allowing hotels to target specific guest groups based on behavior, demographics, and booking patterns.

From a functionality standpoint, the system integrates with booking and CRM data, enabling real-time synchronization of guest profiles and campaign triggers. This ensures messaging remains relevant and context-aware.

From a business perspective, the solution helps hotels increase repeat bookings, improve guest retention, and drive incremental revenue through targeted communication. It reduces manual campaign management while improving marketing performance.

Overall, Autumn Email Marketing functions as a scalable guest engagement engine, turning data into personalized communication that drives loyalty and revenue growth.

Recommended by 0 hoteliers

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10 Alternatives & Competitors to Autumn

#1

dailypoint™

Hotel CRM & E-mailmarketing
100
HT Score

dailypoint™ is de toonaangevende Data Management- en CRM-oplossing voor individuele hotels en hotelgroepen. dailypoint™ verzamelt gegevens uit alle relevante bronnen zoals PMS, POS, website, nieuwsbrief of wifi en creëert een centraal en geconsolideerd gastprofiel - dat het hart van uw bedrijf vormt! Geïntegreerde schoonmaakprocessen en speciale kunstmatige intelligentie (AI) worden gebruikt om extra uitgebreide gastkennis te genereren. dailypoint™ bestaat uit 16 modules en wordt aangevuld door de dailypoint™ Marketplace met bijna 200 oplossingspartners. Hierdoor kan dailypoint™ niet alleen worden ingezet voor meetbare marketing (CRM) en optimale directe verkoop, maar bestrijkt het ook de gehele customer journey en ondersteunt zo alle afdelingen van een hotel. dailypoint™ is de #realCRM om gastgegevens te beheren in één centraal profiel. Inbegrepen apps: - Data Laundry - Profile Engine - Booking Manager - Campaign Manager (CRM) - Website Connect - Privacy Dashboard (GDPR-verwerking) - Vouchersysteem - Loyaliteitsprogramma - Online Reputation Management (ORM) - Smart WiFi - Evenementenkalender - Gastinformatie Systeem - Business Intelligence (rapporten) - Basisverkoop - Slimme lijsten - API

Reviewers say compared to Autumn, dailypoint™ is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Managing Director

Marketing Consultant

See all dailypoint™ Reviews
#2

TrustYou

Hotel CRM & E-mailmarketing
91
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.

Reviewers say compared to Autumn, TrustYou is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Front Office Manager in Thu Dau Mot (Vietnam)

Assistant Front Office Manager in Ho Chi Minh City (Vietnam)

See all TrustYou Reviews
#3

Bookboost

Hotel CRM & E-mailmarketing
98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys. Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns. The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty. Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.

Reviewers say compared to Autumn, Bookboost is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Junior System Administrator

co founder

See all Bookboost Reviews

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#4

Reguest

Hotel CRM & E-mailmarketing
83
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.

Reviewers say compared to Autumn, Reguest is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Rezeptionistin in Lagundo (Italy)

Inhaberin Appartement Elke in Algund

See all Reguest Reviews
#5

Smart Host GmbH

Hotel CRM & E-mailmarketing
99
HT Score
Mit der Smart Host CRM Software machen Sie Ihre Gastdaten zu Gold! Gemeinsam sorgen wir dafür, dass aus Ihren Erstbesuchern loyale und umsatzstarke Stammgäste werden. Smart Host is een Lösung voor professionele Gästemanagement en personalisierte Kommunikation. Bleiben Sie nicht auf den wertvollen Gästedaten sitzen, die Sie bereits in Ihrem PMS haben. Nutzen Sie Ihre Daten, um die Qualität Ihrer Kommunikation zu verbessern und Ihren Gästen ein einmaliges Urlaubserlebnis zu bieten. Mit unseren Smart Host Produkt ist genau dies möglich. Wir bieten Ihnen zwei Module die gemeinsam of einzeln genutzt werden können. Smart Host CRM is een Ihr Tool voor geoptimaliseerde Gäste- en Kampagnenmanagement en Smart Host CONNECT is een unsere Lösung voor automatisiertes Angebotsmanagement voor individuele, professionele Angebotserstellungen in elke minuut.

Reviewers say compared to Autumn, Smart Host GmbH is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

General Manager

Hotel Owner

See all Smart Host GmbH Reviews
#6

Profitroom

Hotel CRM & E-mailmarketing
97
HT Score
We hebben een marketingautomatiseringssysteem gebouwd met unieke CRM-functionaliteiten dat u toegang geeft tot krachtige gegevensgestuurde inzichten om de omzet te vergroten, de betrokkenheid van gasten te vergroten, langdurige relaties te onderhouden en uw directe boekingsstrategie te ondersteunen. Met deze gebruiksvriendelijke tool onderhoud je moeiteloos contact met gasten door relevante aanbiedingen en content te segmenteren en te automatiseren.

Reviewers say compared to Autumn, Profitroom is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

General Manager

General Manager

See all Profitroom Reviews
#7

Amadeus

Hotel CRM & E-mailmarketing
0
HT Score
De concurrentie om hotelgasten is heviger dan ooit. Als u begrijpt wie uw gasten en prospects zijn en uw communicatie met hen personaliseert, verbetert u uw vermogen om loyaliteit op te bouwen en terugkerende klanten te stimuleren aanzienlijk, en uw concurrenten voor te blijven. Amadeus' Guest Management Solutions (GMS) is meer dan alleen een tool voor klantrelatiebeheer (CRM), het biedt een uitgebreide reeks marketingautomatiseringstools om uw hotelgasten te betrekken en meer inkomsten te genereren. Bereik gasten met de juiste boodschap op het juiste moment, zelfs als hun gedrag verandert, en pas uw bereik naadloos aan voor, tijdens en na hun verblijf. Maximaliseer de waarde van uw gastgegevens om continu inkomsten en betrokkenheid voor uw hotel te stimuleren.

Reviewers say compared to Autumn, Amadeus is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Director of Marketing in Sunnyvale (United States)

Marketing & Social Media Manager in Auburn (United States)

See all Amadeus Reviews
#8

Thynk

Hotel CRM & E-mailmarketing
80
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points. With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.

Reviewers say compared to Autumn, Thynk is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts

RECENT HOTELIER RECOMMENDATIONS

Cluster Sales Assistant in Santa Maria (Cape Verde)

DOS in Tam Tien (Vietnam)

See all Thynk Reviews
#9

Cendyn

Hotel CRM & E-mailmarketing
0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.

Reviewers say compared to Autumn, Cendyn is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Marketing specialist

E-commerce Manager

See all Cendyn Reviews
#10

Sojern

Hotel CRM & E-mailmarketing
0
HT Score
Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.

Reviewers say compared to Autumn, Sojern is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • More press mentions
  • Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts

RECENT HOTELIER RECOMMENDATIONS

Owner in

DORM in Miami Beach (United States of America)

See all Sojern Reviews

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