10 beste TrustYou alternatieven 2026
Hotel CRM & E-mailmarketing
92 
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.
Recommended by 44 hoteliers
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All Hotel CRM & Email Marketing Products10 Alternatives & Competitors to TrustYou
#1
Akia
Hotel CRM & Email Marketing
Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.
#2
Profitroom
Hotel CRM & E-mailmarketing
99
HT Score
We hebben een marketingautomatiseringssysteem gebouwd met unieke CRM-functionaliteiten dat u toegang geeft tot krachtige gegevensgestuurde inzichten om de omzet te vergroten, de betrokkenheid van gasten te vergroten, langdurige relaties te onderhouden en uw directe boekingsstrategie te ondersteunen. Met deze gebruiksvriendelijke tool onderhoud je moeiteloos contact met gasten door relevante aanbiedingen en content te segmenteren en te automatiseren.
Reviewers say compared to TrustYou, Profitroom is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
General Manager
#3
Bookboost AB
Hotel CRM & E-mailmarketing
98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys.
Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns.
The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty.
Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.
Reviewers say compared to TrustYou, Bookboost AB is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Other, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
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#4
Reguest
Hotel CRM & E-mailmarketing
84
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.
Reviewers say compared to TrustYou, Reguest is
- Better at support
- More features
- Better for: Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Extended Stay & Serviced Apartments, Luxury Hotels, Other
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#5
dailypoint™
Hotel CRM & E-mailmarketing
100
HT Score
dailypoint™ is de toonaangevende Data Management- en CRM-oplossing voor individuele hotels en hotelgroepen. dailypoint™ verzamelt gegevens uit alle relevante bronnen zoals PMS, POS, website, nieuwsbrief of wifi en creëert een centraal en geconsolideerd gastprofiel - dat het hart van uw bedrijf vormt! Geïntegreerde schoonmaakprocessen en speciale kunstmatige intelligentie (AI) worden gebruikt om extra uitgebreide gastkennis te genereren. dailypoint™ bestaat uit 16 modules en wordt aangevuld door de dailypoint™ Marketplace met bijna 200 oplossingspartners. Hierdoor kan dailypoint™ niet alleen worden ingezet voor meetbare marketing (CRM) en optimale directe verkoop, maar bestrijkt het ook de gehele customer journey en ondersteunt zo alle afdelingen van een hotel. dailypoint™ is de #realCRM om gastgegevens te beheren in één centraal profiel. Inbegrepen apps: - Data Laundry - Profile Engine - Booking Manager - Campaign Manager (CRM) - Website Connect - Privacy Dashboard (GDPR-verwerking) - Vouchersysteem - Loyaliteitsprogramma - Online Reputation Management (ORM) - Smart WiFi - Evenementenkalender - Gastinformatie Systeem - Business Intelligence (rapporten) - Basisverkoop - Slimme lijsten - API
Reviewers say compared to TrustYou, dailypoint™ is
- More features
- Better for: RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
#6
Amadeus
Hotel CRM & E-mailmarketing
0
HT Score
De concurrentie om hotelgasten is heviger dan ooit. Als u begrijpt wie uw gasten en prospects zijn en uw communicatie met hen personaliseert, verbetert u uw vermogen om loyaliteit op te bouwen en terugkerende klanten te stimuleren aanzienlijk, en uw concurrenten voor te blijven. Amadeus' Guest Management Solutions (GMS) is meer dan alleen een tool voor klantrelatiebeheer (CRM), het biedt een uitgebreide reeks marketingautomatiseringstools om uw hotelgasten te betrekken en meer inkomsten te genereren. Bereik gasten met de juiste boodschap op het juiste moment, zelfs als hun gedrag verandert, en pas uw bereik naadloos aan voor, tijdens en na hun verblijf. Maximaliseer de waarde van uw gastgegevens om continu inkomsten en betrokkenheid voor uw hotel te stimuleren.
Reviewers say compared to TrustYou, Amadeus is
- More features
- Better for: Hostels, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Director of Marketing in Sunnyvale (United States)
Marketing & Social Media Manager in Auburn (United States)
#7
Smart Host GmbH
Hotel CRM & E-mailmarketing
99
HT Score
Mit der Smart Host CRM Software machen Sie Ihre Gastdaten zu Gold! Gemeinsam sorgen wir dafür, dass aus Ihren Erstbesuchern loyale und umsatzstarke Stammgäste werden. Smart Host is een Lösung voor professionele Gästemanagement en personalisierte Kommunikation. Bleiben Sie nicht auf den wertvollen Gästedaten sitzen, die Sie bereits in Ihrem PMS haben. Nutzen Sie Ihre Daten, um die Qualität Ihrer Kommunikation zu verbessern und Ihren Gästen ein einmaliges Urlaubserlebnis zu bieten. Mit unseren Smart Host Produkt ist genau dies möglich. Wir bieten Ihnen zwei Module die gemeinsam of einzeln genutzt werden können. Smart Host CRM is een Ihr Tool voor geoptimaliseerde Gäste- en Kampagnenmanagement en Smart Host CONNECT is een unsere Lösung voor automatisiertes Angebotsmanagement voor individuele, professionele Angebotserstellungen in elke minuut.
Reviewers say compared to TrustYou, Smart Host GmbH is
- Better at support
- More features
- Better for: Branded Hotels
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#8
Thynk
Hotel CRM & E-mailmarketing
82
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points.
With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.
Reviewers say compared to TrustYou, Thynk is
- Better for: RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Less features
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts
RECENT HOTELIER RECOMMENDATIONS
#9
Cendyn
Hotel CRM & E-mailmarketing
0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.
Reviewers say compared to TrustYou, Cendyn is
- More features
- Better for: Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other
RECENT HOTELIER RECOMMENDATIONS
#10
Hapi
Hotel CRM & E-mailmarketing
31
HT Score
Salesforce met Hapi Connect stelt u in staat om de gegevens in uw PMS te pakken en deze bloot te stellen aan Salesforce, 's werelds toonaangevende CRM-software. Hapi Connect voor Salesforce is gebouwd als een verzameling Lightning-componenten en biedt de flexibiliteit om een verscheidenheid aan gebruiksscenario's voor horecagerelateerde B2B- en B2C-functies te beheren, waaronder een 360-gradenweergave van de gast, rapporten en dashboards over gastverblijf- en verbruiksgegevens, en digitale marketingcampagnes. Voor hotelketens en hotelmanagementbedrijven die de verkoop en operaties centraliseren op Salesforce, maakt Hapi Connect het mogelijk om uw klant- en accountrecords te verrijken met actuele hotelinkomstengegevens uit een breed scala aan vastgoedbeheersystemen, waaronder Oracle Opera PMS en Infor HMS.
Reviewers say compared to TrustYou, Hapi is
- More features
- Better for: Branded Hotels, City Center Hotels, Limited Service & Budget Hotels, Resorts
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Casinos, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Luxury Hotels, Motels, Other, RV Parks & Campgrounds, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
SVP Innovation, Digital Transformation and Strategy
Senior Director - Guest Facing Applications
Wat hoteliers in United States bekijken
Ondersteund door meer dan 60.000 geverifieerde hotelsoftwarebeoordelingen
General Manager