DailyPoint verwelkomt Serena Hotels en Mirror Lake Inn Resort & Spa als nieuwe klanten.

Serena Hotels and Mirror Lake Inn Resort & Spa have partnered with dailypoint to enhance loyalty, centralize guest data, improve operations, and drive more personalized guest experiences.

Inschrijvingen geopend voor de GuestRevu GREAT Awards 2026.

Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards.

Lighthouse neemt Hotelrank.ai over en voegt AI-inzicht toe aan Connect AI.

Acquisition strengthens AI discoverability analytics, allowing hotels to track and optimize performance across AI-powered travel platforms including ChatGPT and Gemini

MARA Solutions lanceert AI-onderzoeksassistent — geautomatiseerde gastfeedbackrapporten voor hotelgroepen

New product extension lets hotel teams build any report they need from guest feedback data and deliver it automatically to the right person

Shiji breidt wereldwijd distributiebereik voor Japanse hotels uit door samenwerking met Rakutsu, een dochteronderneming van JR Systems.

New integration connects Japanese hotels to 300+ international travel partners, advancing inbound tourism through secure, guest-centric technology

Kollective publiceert AI-promptframework voor hotels om AI-zichtbaarheidstracking te verbeteren

A structured approach to selecting AI prompts that reflect real guest demand, not generic tool output.

How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings

How HI USA generates six-figure monthly revenues through Triptease tools

Hostelling International USA runs a nonprofit hostel network with properties in major US cities across the country. Being both a nonprofit and a hostel brand creates distinct digital advertising challenges, and the team's previous provider struggled to support the technical complexity of their operations. Metasearch underperformed and website crashes were not uncommon.

Direct Booking Summit 2026: Speciale AI-trainingssessies toegevoegd aan de agenda

Triptease's Direct Booking Summit, heading to Mexico City on 12–13 May 2026, will for the first time include a dedicated AI Training Track — four sessions designed to close the AI skills gap for hotel teams.

ChatGPT-hoteladvertenties: ze zijn er en online reisbureaus hebben al een voorsprong.

OpenAI began testing ads in ChatGPT on Feb 9, 2026, showing sponsored placements to Free and Go users only, with paid tiers remaining ad-free. Ads appear below responses, are clearly labeled, and do not influence organic recommendations. Travel is among the first impacted categories as AI reshapes discovery: 56% of travelers used AI last year, and 78% booked based on it. Since ChatGPT returns just a few options, organic inclusion is critical before ads matter.

Shiji AI•R: Overstap naar een AI-gedreven platform voor de horeca

Shiji is transitioning to an AI‑first organization, embedding responsible, unobtrusive AI across its hospitality platform to reduce complexity and return time to hotel teams.

Bezoekende mediapartners werken samen met Tongo om meeslepende verkooptechnologie te verbinden met AI-gestuurde klantbetrokkenheid.

The Partnership Creates an AI-Powered Bridge Between Visual Selling and On-Property Guest Experience to Help Hotels Drive More Revenue at Every Touchpoint.

RMS integreert met GuestRevu om gastfeedback te automatiseren.

Automatically collect guest feedback, transform responses into AI-enhanced insights, and improve service delivery in real-time.

Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.

Hoteliers are always looking for ways to set their properties apart from the rest and incentivize online visitors to book direct. While competitive pricing is crucial, this is only the first step. Complementary actions can be taken to secure guests and significantly increase direct bookings. This is where SafeDirect, travel assistance insurance that drives web conversion, comes in.

How Rio Las Vegas grew metasearch revenue 71% in six months

TrustYou en HSMAI Europe vieren strategische samenwerking tijdens branchebijeenkomst in Berlijn

TrustYou presented the Award of Excellence at the HSMAI Europe & HFTP Networking Evening, reinforcing a two-year strategic partnership dedicated to advancing hospitality excellence across Europe.