Exely lanceert een platform voor een verbonden gastervaring gericht op loyaliteit, klantbehoud en upselling.

Helping hotels increase repeat bookings by up to 17% and average check by up to 15%

De RMS Booking Engine is uitgeroepen tot Online Boekingsinnovatie van het Jaar.

The 2026 TravelTech Breakthrough Awards recognise the RMS Booking Engine for reducing friction and protecting direct revenue.

Aven Hospitality introduceert nieuwe boekingsmodule; eerste hotels live met Navarino-services.

Aven built the new Booking Engine from the ground up to give hotels advanced retailing functionalities for greater control, flexibility, and a higher-converting path to direct revenue

Journey haalt $15 miljoen op om loyaliteitsprogramma voor onafhankelijke hotels uit te breiden.

Network surpasses 2,500 properties and 100,000 members worldwide as FirstMark Capital and Headline lead the round; Castle Hill Inn joins the Journey Alliance

Shiji publiceert de technologiegrafiek voor hoteldistributie 2026/27: van kanalen naar vindbaarheid en 'overal boekbaar'.

New edition highlights the rise of AI discovery, map-based commerce, conversational booking, and the growing importance of structured hotel data.

GuestRevu is geselecteerd als voorkeursleverancier van gastinformatie voor The Leading Hotels of the World.

GuestRevu has been selected as a preferred guest feedback and reputation management provider for The Leading Hotels of the World (LHW).

DailyPoint verwelkomt Serena Hotels en Mirror Lake Inn Resort & Spa als nieuwe klanten.

Serena Hotels and Mirror Lake Inn Resort & Spa have partnered with dailypoint to enhance loyalty, centralize guest data, improve operations, and drive more personalized guest experiences.

Inschrijvingen geopend voor de GuestRevu GREAT Awards 2026.

Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards.

Lighthouse neemt Hotelrank.ai over en voegt AI-inzicht toe aan Connect AI.

Acquisition strengthens AI discoverability analytics, allowing hotels to track and optimize performance across AI-powered travel platforms including ChatGPT and Gemini

MARA Solutions lanceert AI-onderzoeksassistent — geautomatiseerde gastfeedbackrapporten voor hotelgroepen

New product extension lets hotel teams build any report they need from guest feedback data and deliver it automatically to the right person

Shiji breidt wereldwijd distributiebereik voor Japanse hotels uit door samenwerking met Rakutsu, een dochteronderneming van JR Systems.

New integration connects Japanese hotels to 300+ international travel partners, advancing inbound tourism through secure, guest-centric technology

Kollective publiceert AI-promptframework voor hotels om AI-zichtbaarheidstracking te verbeteren

A structured approach to selecting AI prompts that reflect real guest demand, not generic tool output.

How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings

How HI USA generates six-figure monthly revenues through Triptease tools

Hostelling International USA runs a nonprofit hostel network with properties in major US cities across the country. Being both a nonprofit and a hostel brand creates distinct digital advertising challenges, and the team's previous provider struggled to support the technical complexity of their operations. Metasearch underperformed and website crashes were not uncommon.

Direct Booking Summit 2026: Speciale AI-trainingssessies toegevoegd aan de agenda

Triptease's Direct Booking Summit, heading to Mexico City on 12–13 May 2026, will for the first time include a dedicated AI Training Track — four sessions designed to close the AI skills gap for hotel teams.

ChatGPT-hoteladvertenties: ze zijn er en online reisbureaus hebben al een voorsprong.

OpenAI began testing ads in ChatGPT on Feb 9, 2026, showing sponsored placements to Free and Go users only, with paid tiers remaining ad-free. Ads appear below responses, are clearly labeled, and do not influence organic recommendations. Travel is among the first impacted categories as AI reshapes discovery: 56% of travelers used AI last year, and 78% booked based on it. Since ChatGPT returns just a few options, organic inclusion is critical before ads matter.