We've been using Frontdesk Anywhere for several years and we are extremely satisfied.
We've made our choice after trying several alternatives and Frontdesk Anywhere was the best option.
The ease of use is very important and reduces the training time for new recruits and the possibility of mistakes.
您不喜欢或认为可以改进的地方是什么?
Truly, all the features we need to manage our boutique hotel are there and they are easy to use.
5.0
出色
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
实施
5.0/5
We've been using Frontdesk Anywhere for several years and we are extremely satisfied.
We've made our choice after trying several alternatives and Frontdesk Anywhere was the best option.
The ease of use is very important and reduces the training time for new recruits and the possibility of mistakes.
We are a small, seasonal mom & pops motel in northern Michigan. Frontdesk Anywhere meets all of the needs of our seasonal business; finding a good seasonal program had been a challenge. The agents from Frontdesk are always very responsive and our reservations have increased more than significantly since our partnering with them. The program is very user friendly and meets all of our needs!!
您不喜欢或认为可以改进的地方是什么?
We are older and not especially computer/program savvy operators. Once in a while an agent will use terminology that we don't understand. Other than that, we have no complaints. The program is always been updated and we appreciate it.
5.0
出色
使用方便
5.0/5
客户支持
5.0/5
投资回报率
3.5/5
实施
5.0/5
We are a small, seasonal mom & pops motel in northern Michigan. Frontdesk Anywhere meets all of the needs of our seasonal business; finding a good seasonal program had been a challenge. The agents from Frontdesk are always very responsive and our reservations have increased more than significantly since our partnering with them. The prog...
I have been working with Front Desk Anywhere for five years now. I really like this software.
I have gotten to know some of the staff and they are very friendly and helpful. Always answers my questions and explains it. I was new to Hotel business and had a lot of questions!
您不喜欢或认为可以改进的地方是什么?
I feel that sometimes it takes a little longer than I would like to get a return call. I would like to be able to get an operator when I call in instead of having to wait for a call back.
5.0
出色
使用方便
4.5/5
客户支持
4.5/5
投资回报率
4.5/5
实施
N/A
I have been working with Front Desk Anywhere for five years now. I really like this software.
I have gotten to know some of the staff and they are very friendly and helpful. Always answers my questions and explains it. I was new to Hotel business and had a lot of questions!
Very user friendly. Easy to train new members. Easy tabs used for different items.
您不喜欢或认为可以改进的地方是什么?
Need to be able to have tiered rates by length of stays on each room type. Major loss of revenue due to only a 1 tiered rate bracket for each room type. Credit card security is lacking. Have to spend needless money on outside vendor for extra credit card security.
3.0
一般
使用方便
5.0/5
客户支持
5.0/5
投资回报率
3.0/5
实施
4.0/5
Very user friendly. Easy to train new members. Easy tabs used for different items.
Ease of use of software, customer service team, reports. I have been using Frontdesk anywhere for our hotel in the Florida Keys since 2013. I love having the ability to access the system from anywhere in the world. It is a great program!
您不喜欢或认为可以改进的地方是什么?
very pleased. I really wouldn't change anything. The reports are great and the system is very user friendly.
5.0
出色
使用方便
5.0/5
客户支持
5.0/5
投资回报率
5.0/5
实施
5.0/5
Ease of use of software, customer service team, reports. I have been using Frontdesk anywhere for our hotel in the Florida Keys since 2013. I love having the ability to access the system from anywhere in the world. It is a great program!
Frontdesk Anywhere is extremely helpful in keeping our reservations organized. The system is user friendly and simple to work with. They provide an excellent tool for our reservation system. Their support staff was helpful to work with recently.
您不喜欢或认为可以改进的地方是什么?
I could not suggest any improvements at this time. We are pleased with the program they provide.
5.0
出色
使用方便
5.0/5
客户支持
5.0/5
投资回报率
3.5/5
实施
4.0/5
Frontdesk Anywhere is extremely helpful in keeping our reservations organized. The system is user friendly and simple to work with. They provide an excellent tool for our reservation system. Their support staff was helpful to work with recently.