Hi there! We are the German market leader in AI for guest communication in the hospitality industry. 🚀 Over 1200 hotels - from well-known hotel chains to family-run establishments with eight rooms - are supported by our all-in-one hotel AI in their guest communication. DialogShift supports hotels with the latest AI technology in guest communication. Our AI, equipped with hotel-specific knowledge, responds to guest inquiries in the hotel's tone 24/7 in over 100 languages via chat (website, WhatsApp, social media, etc.), email, or phone. With our chatbot, email, review, phone and guest journey AI you significantly increase productivity, ease the burden on your team, and boost direct bookings. This leaves more time for the most important thing: your guests. 💙 An AI solution for all your hotel communication needs! Our innovative company, based in the heart of Berlin, develops digital assistants powered by the latest technology: Generative AI. Up to five Large Language Models (LLMs) are at work, ranging from OpenAI to Mistral AI. This AI leverages hotel-specific knowledge, utilizing a specialized technology that reliably reads and extracts information from documents and websites. Our chatbots conduct human-like conversations, leading to higher customer satisfaction. With an automation rate exceeding 95%, we help hotels sustainably increase their direct bookings and reduce commissions. Our custom-designed chatbots are tailored to enhance engagement and conversion. One in three people who interact with your DialogShift chatbot ends up booking a stay. 🎉 Sounds good? That's not all. With our Email AI, you'll be twice as fast at handling emails. Copy, paste, send. It's that simple with Email AI. It's like room service for your inbox. Email AI reduces the time spent on email dialogues from eight to three minutes. Our AI solutions possess hotel-specific knowledge, knowing your establishment as well as you do. 🧠 Additionally, they are trained to write exactly as you instruct. Is the phone at the reception ringing nonstop? We got you! DialogShift Phone AI will ease the workload at your reception. Your hotel AI (the same one that responds in chats or writes emails) will answer calls and address guest inquiries quickly and reliably, at any time of day or night. ⏰ Similar to call center employees, the AI is trained with information from documents and websites - and can even interpret images in order to conduct competent conversations on the phone. Your telephone AI can act as first-level support, step in as overflow if no employee is available or simply be available to guests at night. No complex extensions to your hotel telephone system necessary, the AI sits behind a number forwarding system. The Review AI uses the same technology to formulate responses to your guest reviews, no matter how tricky the situation. 😉 The Guest Journey AI enables you to proactively send journey messages via SMS, WhatsApp and Email. And of course: Data security & GDPR compliance according to German law. Let's make your hotel future-proof! 🚀

HiJiffy 是一种用于酒店的一体化通信解决方案，可通过增加直接预订和追加销售机会来增加收入。该平台具有人工智能会话式预订助手 - 可在所有通信渠道 24/7 全天候使用 - 自动回答超过 80% 的客人查询和虚拟礼宾 - 从入住前阶段到客人离开 - 集中管理客户关怀活动并启用非接触式程序（例如签到）。 HiJiffy 强大的控制台包括报告、客户调查或 SMS 活动等多种功能。

Turn website visitors into booked travelers with AI Webchat, your virtual guest services agent. Automatically answer questions while travelers browse your hotel website, increasing direct bookings and saving staff time.

通过人工智能和大数据实现酒店业的数字化 (r) 发展 Quicktext 的 Velma 是一个人工智能驱动的聊天机器人，适用于酒店、度假村和连锁酒店，有助于增加直接预订并改善酒店客人体验。 Velma 以真正的本地人说话，帮助客户找到问题的答案，并以 24 种语言为全球 68 个国家的 1200 多家酒店预订房间。

CR:IS, the first virtual hotel employee, is a cognitive AI chatbot designed to support the hotel team by autonomously responding to guest inquiries and facilitating booking requests. CR:IS can be personalized in terms of name and profile picture and, thanks to the training center, continuously evolves to provide an increasingly autonomous and comprehensive service. It can interact with guests in multiple languages 24 hours a day, including via WhatsApp and e-mail, collaborate with your human team and adopt your hotel's communication style.

借助 Akia 网络聊天，您可以通过为客人提供实时沟通渠道来增加他们直接在您的网站上预订的可能性。通过立即在您的网站上回答他们的问题，帮助让浏览的客人安心。查看您的潜在客人何时积极浏览，或者他们何时回来进行另一次会话。仅仅因为客人离开了您的网站，并不意味着对话停止——您可以将对话转移到短信中。

TrustYou AI Agents are always-on, AI-powered assistants that support guests and staff across the entire hospitality journey. The Guest Agent acts as a digital concierge, the Booking Agent drives direct revenue with personalized recommendations, and the Staff Agent empowers your team with instant answers and SOP guidance. Available 24/7 on web, chat, and WhatsApp, each Agent is fully customizable, trained on your hotel’s data, and designed to engage, upsell, and respond instantly.

Asksuite 是酒店和度假村全渠道智能通信的全球领导者。该公司开发了第一个专注于增加直接预订的 24 小时聊天机器人。该平台以最大程度的自动化提供对所有酒店通信渠道的集中控制！成为革命的一部分。