Myma.ai - AI Chatbot

4.7 (81 评论)

HT评分

100 分中的 78 分

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Myma.ai - AI Chatbot

4.7 (81 评论)

在 25 中排名第 5 位的酒店聊天机器人

介绍 Bob，这是由酒店经营者为酒店经营者培训的首要 AI 聊天机器人

94% 推荐度，58 家酒店推荐

Myma.ai 在 New Zealand and Australia 很受歡迎。

特征

消息传递和通信

4/5 features

实时翻译
聊天机器人

节省时间：自动回答常见问题
Price Comparison

Display the price comparison range of direct bookings against OTAs.
Behavioral Marketing Campaigns

Push personalized messages on the website, through the chatbot widget, according to the specific page the user is visiting.

预订和预订

4/5 features

房型建议及价格查询
实时库存可用性
Lead qualification

Understand the travelers better and identify the potential customers that can generate higher revenue.
Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Booking Recovery Campaigns

Trigger messages when travelers show an interest in the booking request but the booking is not performed.

消息渠道

4/5 features

预订引擎集成
Whatsapp 整合
Facebook 信使集成
移动应用

工作流程自动化

4/5 features

基于 PMS 数据的自动消息
消息路由
自动回复
聊天机器人

节省时间：自动回答常见问题
Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Email to Chatbot Automation

Automate the email point of contact by offering a chatbot solution to solve queries instantly.

礼宾服务

4/5 features

地图集成

入住前

4/5 features

Direct Booking AI agent

An artificially intelligent virtual assistant that guides guests through the booking request to increase the conversion rate.
Booking Recovery Campaigns

Trigger messages when travellers show an interest in the booking request but the booking is not performed.
Behavioral Marketing Campaigns

Push personalized messages on the website, through the chatbot widget, according to the specific page the user is visiting.
Email to Chatbot Automation

Automate the email point of contact by offering a chatbot solution to solve queries instantly.
Smooth handover to human agents

When the chatbot detects the need to hand the conversation off to a human agent, it allows for a seamless takeover.
Click to Call

Configure the option of providing a direct phone contact in the chat conversation if the request is not being solved by the chatbot.
Lead qualification

Understand the travellers better and identify the potential customers that can generate higher revenue.
OTA Price Comparison

Display the price comparison range of direct bookings against OTAs.
Customizable Interface

Customize the chatbot interface accordingly to the hotel’s brand guidelines.

入住和入住后

4/5 features

Digital Check-in

Offer pre-check-in forms to the upcoming guests and minimize the time at the reception.
Room Upgrades Campaigns

Communicate personalized room upgrade opportunities during the pre-arrival phase.
Upselling Campaigns

Send automated messages to communicate personalized upselling campaigns.
Automated Workflows

Automate workflows that are triggered throughout the guest stay.
Custom Routing and Escalations

Configure to whom specific requests must be escalated or redirected when required.
Pre-programmed Guest Notifications

Create automatic notifications and digitalize repetitive administrative tasks.
Guest Reviews Campaigns

Trigger recommendation campaigns to improve the hotel’s reputation on platforms like TripAdvisor or Google My Business.
Retention Campaigns

Create specific campaigns for past guests offering special deals, boosting the hotel’s loyalty program.

后台

4/5 features

Unified Omni-channel Inbox

Access messages originating from various channels in this one-stop solution.
Status Tabs in Inbox Navigation

Jump straight to messages that need your attention and keep a clear overview.
Assigning Agents

Manage and distribute tasks across your team with one click.
Canned Responses

Save time answering the most frequently asked questions with pre-filled responses.
User profile customizations

Add tags and notes to user profiles for segmentation and personalization.
Multi Property Management

Allow the control of multiple hotels from the same chain/group within the same account
Customizable Working Hours

Define when the interaction are 100% handled by the chatbot or when an human agent can take over
Unlimited Users

No limitations in terms of the number of human agents using the solution to manage tickets
Interface personalization

Customize the chatbot interface accordingly to the hotel’s brand guidelines.

人工智能

4/5 features

Sentiment Analysis

A technique used to determine whether data is positive, negative or neutral
Self-Learning NLP

Self-supervised learning for unlabeled data, removing the need for manually labelling
Syntax & Semantic Analysis

Understand the intent that is being requested by the user
Behavioral Analysis

Analyse Big Data to create clusters and segments based on user patterns
Customer Profiling

Build comprehensive profiles of customers using AI techniques
Prediction & Forecasting

Use Machine Learning models to predict business variables as sales, risks or trends

可用的附加元件和模組

Myma.ai 的評論總結

4.7

出色的

81 评论

使用方便

4.7/5

客户支持

4.8/5

投资回报率

4.6/5

执行

4.6/5

推荐用途

酒店聊天机器人在 25 个排名中排名第 5

追加销售软件在 63 个排名中排名第 25

Myma.ai 的定價

低于平均水平

该产品的定价低于该类别中的平均产品，这通常表明它是一种预算产品，具有较少的功能，专为较小的属性和较简单的用例而设计。

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看法 top Myma.ai 备择方案

想知道是否 Myma.ai 最适合您的酒店?

告诉我们您酒店的位置、房间数量、集成和要求，我们将免费发送推荐供应商的自定义列表。

` 参加测验 `

按細分市場的受歡迎程度

類別

2 | 特小 (1-9 房间)

10 | 小 (10-24 房间)

22 | 中等的 (25-74 房间)

28 | 大 (75-199 房间)

19 | 特大 (200+ 房间)

國家

35 | New Zealand

15 | Australia

6 | China

5 | United States of America

3 | United Kingdom

1 | France

1 | Philippines

1 | Egypt

1 | Hong Kong

1 | India

1 | Germany

1 | Indonesia

1 | Thailand

1 | Vietnam

類型

33 | 机场/会议酒店

30 | 豪华酒店

29 | 品牌酒店

27 | 度假村

24 | 精品店

23 | 市中心酒店

22 | 住宿加早餐旅馆

16 | 长住服务式公寓

12 | 有限的服务和经济型酒店

10 | 房车公园和露营地

6 | 汽车旅馆

4 | 旅馆

4 | 度假出租屋和别墅

地區

50 | 大洋洲

12 | 亚太地区

5 | 北美

5 | 欧洲

1 | 中东

類別

81 | 酒店聊天机器人

1 | 追加销售软件

Myma.ai 的整合

公司	功能
SiteMinder 92% 推荐，来自 2288 家酒店	渠道经理
Cloudbeds 90% 推荐，来自 1679 家酒店	物业管理系统
Oracle Hospitality 91% 推荐，来自 576 家酒店	物业管理系统
RoomPriceGenie 96% 推荐，来自 534 家酒店	收益管理系统
The Hotels Network 95% 推荐，来自 316 家酒店	酒店平价
Amadeus 83% 推荐，来自 154 家酒店	酒店预订系统
RMS 86% 推荐，来自 329 家酒店	酒店管理软件
Revinate 92% 推荐，来自 288 家酒店	酒店客户关系管理与电子邮件营销
此集成尚未经 Salesforce 验证。 Salesforce 87% 推荐，来自 6 家酒店	酒店销售软件
Stripe 100% 推荐，来自 2 家酒店	支付处理软件

支持

验证支持

Myma.ai 已向 Hotel Tech Report 开放其内部支持工具和流程，并已获得 GCSC 支持认证，该认证验证了他们为支持客户而采用的工具和流程。

查看支持认证帮助中心产品更新

2025

了解有关 GCSC 认证的更多信息

请求报价

响应时间

少于一天

推荐的

94%

首选时间

早上下午晚上

首选日期

选择日期

明天 (星期一)

十二月 17 (星期二)

十二月 18 (星期三)

十二月 19 (星期四)

十二月 20 (星期五)

十二月 23 (星期一)

Not sure yet

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Myma.ai - AI Chatbot

什麼是Myma.ai？

实时翻译

聊天机器人

Price Comparison

Behavioral Marketing Campaigns

房型建议及价格查询

实时库存可用性

Lead qualification

Click to Call

Booking Recovery Campaigns

预订引擎集成

Whatsapp 整合

Facebook 信使集成

移动应用

基于 PMS 数据的自动消息

消息路由

自动回复

聊天机器人

Smooth handover to human agents

Email to Chatbot Automation

地图集成

Direct Booking AI agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth handover to human agents

Click to Call

Lead qualification

OTA Price Comparison

Customizable Interface

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Unified Omni-channel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User profile customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Interface personalization

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Myma.ai 的評論總結

Myma.ai 的定價

Myma.ai 的評論

Hoteliers say

Myma.ai 的整合

支持

验证支持

下載免費買家指南