关键酒店数据就存储在您个人设备的团队聊天窗口中。

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

2026 年最佳酒店科技应用

Discover the top rated hotel tech products to run & grow your hotel business in 2026 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

酒店纷纷放弃电子邮件，转而使用 WhatsApp，客人非常喜欢

As inboxes overflow and response times lag, hotels are turning to WhatsApp for real-time, personalized guest messaging that email can’t match.

从电子邮件到追加销售：酒店终于掌握了正确的信息传递方式

Guest communications in hospitality remain highly fragmented. From boutique resorts in Europe to branded city hotels across Asia and the Americas, the same challenge emerges. Today’s travelers expect more than a room. They expect a seamless flow of communication—from booking confirmations to welcome messages, from personalized mid-stay offers to post-departure follow-ups. Each touchpoint influences how they perceive the hotel and whether they choose to return. Too often, however, communication breaks down: Pre-arrival emails are sent from one system, in-stay promotions from another, and loyalty follow-ups from yet another. Messages are duplicated, delayed, or lost altogether. Front desk staff spend hours manually sending reminders about check-in, upsells, or surveys. The result is more work for staff and a less cohesive experience for guests. The solution lies not in adding more tools, but in developing a structured communication strategy managed from a single hub. Done well, guest communication becomes a revenue generator, a loyalty builder, and a critical part of guest satisfaction.

酒店业统计数据中的人工智能：48 项统计数据证明该行业正处于高速增长阶段

From predictive maintenance and dynamic pricing to chatbot-led service and hyper-personalized marketing, AI is quietly—but powerfully—reshaping the guest journey and the economics of hotel operations.

HITEC印第安纳波利斯2025创新报告

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

科技正在重新定义酒店宾客体验的五种方式

 In this article, we’ll explore how innovations are transforming the guest journey from arrival to checkout, why integration across systems is critical, and what forward-thinking hoteliers must do now to stay competitive in an increasingly digital-first world.

2025 年柏林国际旅游交易会酒店业者回顾

Discover the game-changing hotel tech innovations from ITB Berlin that are redefining revenue, automation, and guest experience.

人工智能应用可通过 5 种方式帮助酒店团队专注于客人并完成更多工作

Here are five ways in which we have seen apps free up valuable staff time, bring departments together and improve the guest experience.

2025 年最佳酒店科技应用

Discover the top rated hotel tech products to run & grow your hotel business in 2025 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

适合酒店组织的最佳商务消息应用程序

So let’s take a deeper dive into some of the best in class business messaging apps and how they can be impactful in your hospitality organization.

独立酒店如何利用技术与大型连锁酒店竞争

While independent hotels may not have the same resources as large chains, they can still compete effectively by embracing technology.

Apple Wallet 酒店钥匙：这就是酒店业主将房间钥匙转移到云端的原因

Learn about the benefits of bringing Apple Wallet hotel keys to your property and how to implement this exciting new mobile key application.

HITEC 夏洛特 2024 年创新报告

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

精通科技的酒店经营者有哪些共同点

Discover how tech-savvy hotel operators are leveraging innovative solutions to enhance guest experiences and streamline operations

HR Group 数字战略副总裁谈如何收集可操作数据

Learn how Adrian Schmidt's HR Group runs continuous practical experimentation to optimize profitability and core metrics.