More new channels. More new guests.

RoomCloud Channel Manager

4.6 (18 评论)

HTR Score icon
HT评分  
100 分中的 0 分
Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
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RoomCloud Channel Manager

4.6 (18 评论)

未排名 渠道经理

RoomCloud 的渠道经理。

RoomCloud 有 0 則來自 United States of America 的評論,因此我們無法驗證他們是否在您的本地市場運作。

Bell avatar Bell - AI驅動的產品分析師

我分析了RoomCloud的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。

支持

支持

Hoteliers often highlight the exceptional customer support provided by RoomCloud’s Channel Manager. They appreciate the availability of support through multiple channels, including chat, phone, and email, ensuring that assistance is accessible whenever needed. The responsiveness of the support team is frequently praised, with many mentioning that issues are resolved promptly and effectively. Users also commend the expertise of the support staff, noting that they are knowledgeable and provide practical solutions, enhancing the overall user experience. Additionally, hoteliers find the onboarding process smooth due to the support provided, easing the setup and training for new users. The comprehensive resources, including FAQs, tutorials, and documentation, are regarded as helpful in facilitating a better understanding of the platform.

Guest House Owner

5 个月前

已验证

... 需要为经销商提供合格的电话技术援助,前端和后端布局需要改进,特别是响应式布局,为位于意大利的酒店提供一些网关支付系统。 ...

查看完整评论

Guest House Owner

5 个月前

已验证

... 需要为经销商提供合格的电话技术援助,前端和后端布局需要改进,特别是响应式布局,为位于意大利的酒店提供一些网关支付系统。 ...

查看完整评论

Jefe de recepción

5 个月前

已验证

... 良好的可用性和出色的技术支持服务 ...

查看完整评论

Jefe de recepción

5 个月前

已验证

... 良好的可用性和出色的技术支持服务 ...

查看完整评论

整合

已連接

Hoteliers often appreciate RoomCloud's Channel Manager for its effective integrations, highlighting the ease with which the tool connects with both Online Travel Agencies (OTAs) and Property Management Systems (PMS). Users emphasize the smooth setup process for these integrations, which allows for quick and efficient operation without significant challenges. Additionally, hoteliers value the reliability of these integrations, noting that they function consistently without issues in syncing data between platforms. The tool's capacity to continuously update and incorporate new integrations is also a significant advantage, ensuring that it remains compatible with the latest systems and requirements in the hospitality industry.

Director

5 个月前

已验证

... 我们长期使用 RoomCloud 和之前的 ParityRate,因为它们对查询和问题的响应速度快、使用简单,并且易于集成新的工作系统。 ...

查看完整评论

Director

5 个月前

已验证

... 我们长期使用 RoomCloud 和之前的 ParityRate,因为它们对查询和问题的响应速度快、使用简单,并且易于集成新的工作系统。 ...

查看完整评论

Jefe de recepción

5 个月前

已验证

... 该工具不断发展,融入了与OTA和PMS的新连接,但除此之外,最受看重的是其支持和商业部门的可访问性。 ...

查看完整评论

價值

平衡

Hoteliers often highlight the exceptional value offered by RoomCloud’s Channel Manager by emphasizing the reliability and clarity of its support and commercial departments. The product is constantly evolving with new integrations, providing significant utility and ensuring users perceive it as worth the investment. This adaptability, combined with approachable support, enhances satisfaction and delivers a competitive edge in cost-effectiveness compared to other options.

Jefe de recepción

5 个月前

已验证

... 该工具不断发展,融入了与OTA和PMS的新连接,但除此之外,最受看重的是其支持和商业部门的可访问性。 ...

查看完整评论

功能

平衡

Hoteliers often highlight RoomCloud's Channel Manager for its core features, which effectively handle essential tasks such as booking and reporting. Users appreciate its reliability, noting minimal issues with bugs, crashes, or downtime. The product is praised for its scalability, accommodating business growth by supporting additional users or properties. Hoteliers find that the feature set is complete, including all expected tools, and is adaptable with customizable workflows, templates, and dashboards. The solution offers actionable and easy-to-interpret insights and reporting, aiding decision-making. Finally, the global features are well-regarded for supporting multiple languages and currencies, catering to diverse needs.

Guest House Owner

5 个月前

已验证

... 良好的预订引擎和渠道经理 ...

查看完整评论

Guest House Owner

5 个月前

已验证

... 需要为经销商提供合格的电话技术援助,前端和后端布局需要改进,特别是响应式布局,为位于意大利的酒店提供一些网关支付系统。 ...

查看完整评论

Jefe de recepción

5 个月前

已验证

... 良好的可用性和出色的技术支持服务 ...

查看完整评论

使用者介面

直觀

Hoteliers often highlight several aspects about the user interface of RoomCloud's Channel Managers product. Firstly, the ease of navigation is commonly praised, with users finding menus and features straightforward to locate and operate. Secondly, the visual design receives positive mentions for being modern and professional, which appeals to the aesthetic preferences of users. Additionally, responsiveness is a key highlight; users report that the interface operates with minimal lag. Customizability is another appreciated feature, allowing users to personalize dashboards and settings according to their preferences. Moreover, clarity of information is consistently noted as a strength, with data and key details being presented in a clear and understandable manner. Usability is often emphasized, as the interface is described as intuitive enough for first-time users to grasp without extensive training. Lastly, mobile compatibility is acknowledged, with the product's effectiveness on mobile devices being a useful attribute for users who manage their operations on the go.

Guest House Owner

5 个月前

已验证

... 需要为经销商提供合格的电话技术援助,前端和后端布局需要改进,特别是响应式布局,为位于意大利的酒店提供一些网关支付系统。 ...

查看完整评论

Guest House Owner

5 个月前

已验证

... 需要为经销商提供合格的电话技术援助,前端和后端布局需要改进,特别是响应式布局,为位于意大利的酒店提供一些网关支付系统。 ...

查看完整评论

Guest House Owner

5 个月前

已验证

... 需要为经销商提供合格的电话技术援助,前端和后端布局需要改进,特别是响应式布局,为位于意大利的酒店提供一些网关支付系统。 ...

查看完整评论

Jefe de recepción

5 个月前

已验证

... 良好的可用性和出色的技术支持服务 ...

查看完整评论
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什麼是RoomCloud?

成立于2013 | 总部位于Corsico (Italy) | 11 名员工
RoomCloud Channel Manager 是一个先进的渠道管理平台,专为物业经理、酒店经营者和度假租赁运营商而设计。其主要功能是简化连接和管理多个在线旅行社 (OTA)(例如 Booking.com、Airbnb、Expedia 和 VRBO)的过程。通过自动同步这些平台上的照片、描述、优惠和价格计划等物业信息,它消除了在每个 OTA 的外联网中进行手动更新的需要。该软件允许用户设置动态定价规则,根据不同的渠道和时间间隔自动调整价格。RoomCloud 的多帐户功能对于管理多个物业的人来说特别有价值,使他们能够通过一个帐户控制所有房源。其移动友好界面确保用户可以从任何设备管理其运营,而智能仪表板提供实时性能监控和每日统计数据,以改进和增强在线销售策略。总之,RoomCloud Channel Manager 可优化您的在线形象,最大限度地减少手动任务,并提供有见地的数据来提高您的物业的绩效和收入。

RoomCloud Channel Manager 的替代方案

不確定 RoomCloud 是否適合您的酒店?以下是一些類似的 Channel Managers 供應商,可能適合您的酒店:

功能

profile-empty-state.svg

RoomCloud 沒有任何好處或用例可用

特征

费率管理

4/5 features

房间类型映射

4/5 features

自动化与同步

4/5 features

管理和设置

4/5 features

分析和报告

4/5 features

RoomCloud 的評論總結

4.6
出色的
使用方便
4.6/5
客户支持
4.5/5
投资回报率
4.5/5
执行
4.4/5

被推荐

成就

热门产品

该供应商的趋势得分正在上升,RoomCloud Channel Manager 是 渠道经理 类别中 #23 最热门的产品(在 111 中),也是全球酒店技术生态系统中 #680 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头

学到更多
認證支持

RoomCloud’s 客户支持流程尚未经过验证 Hotel Tech Report.

Learn more about this achievement in the official press release
卓越证书

该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

RoomCloud 的定價

根据要求提供定价

RoomCloud 选择不在其个人资料中共享常规定价,但您可以在下面请求报价。这通常表明定价灵活,因此建议获取多个报价以进行协商。

您的酒店有多少个房间?

获取即时价格估算

输入房间数量以获取您的物业的即时价格估算

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看法 top RoomCloud 备择方案
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想知道是否 RoomCloud 最适合您的酒店?
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RoomCloud 的評論

酒店评级

出色的
13
很好
3
平均
1
较差的
0
糟糕的
1

物业规模

  • 特小 (3)
  • (4)
  • 中等的 (5)
  • (3)
  • 特大 (2)

国家

  • Italy
    Italy
    (5)
  • Spain
    Spain
    (2)
  • France
    France
    (2)
  • Ireland
    Ireland
    (2)
  • Germany
    Germany
    (2)
  • Austria
    Austria
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • Cambodia
    Cambodia
    (1)

地区

  • 欧洲
    欧洲
    (15)
  • 亚太地区
    亚太地区
    (1)
10

良好的可用性和出色的技术支持服务

Jefe de recepción 200 to 499 房间 旅馆及早餐 Arenal d'en Castell (Balearic Islands)

已验证
5 个月前
该工具不断发展,融入了与OTA和PMS的新连接,但除此之外,最受看重的是其支持和商业部门的可访问性。
Country Balearic Islands
Jefe de recepción
超大型酒店
8

良好的预订引擎和渠道经理

Guest House Owner 1 to 4 房间 精品酒店 Lucca (Italy)

已验证
5 个月前
渠道经理与第三方平台、渠道经理和预订引擎有许多集成,并提供 30 天的免费试用期来评估。
Country Italy
Guest House Owner
超小型酒店
10

好服务。

Director 5 to 9 房间 市中心酒店 Santiago de Compostela (Spain)

已验证
5 个月前
我们长期使用 RoomCloud 和之前的 ParityRate,因为它们对查询和问题的响应速度快、使用简单,并且易于集成新的工作系统。
Country Spain
Director
超小型酒店
0

最差的客户体验!

Managing Director 50-74 房间 市中心酒店 Phnom Penh (Cambodia)

已验证
2 年前
没什么好说的。他们与渠道经理的联系非常糟糕。老实说,有更好的渠道经理可以提供更好的联系和客户服务。我没有偏见或其他什么,但他们的客户服务真的很糟糕。
Country Cambodia
Managing Director
中型酒店
10

Great tool with good overview

Manager 10 to 24 房间 旅馆及早餐 Vienna (Austria)

已验证
4 年前
Working with roomcloud made my work more efficient, i can change the availability and the rates of rooms and apartements in about less than a minute. Also the tool has a good overview which is important to handle and learn it. Overall i am very satiesfied with this tool.
Country Austria
Manager
小型酒店
10

User friendly and efficient

Owning Manager 25-49 房间 精品酒店 Nice (France)

已验证
4 年前
userfriendly system easy to make changes ( price, availability, close out dates...) very helpful and efficiant hotline, especially Sylvain is always reacting very quickly.
Country France
Owning Manager
中型酒店
10

Great channel manager

Front of House Manager 75-99 房间 品牌酒店 Letterkenny (Ireland)

已验证
4 年前
Room Cloud is an ideal channel manager as it connects to most OTAs an brand websites. The team are always so friendly and supportive, always really quick to get back to queries. It makes like so much easier. Thanks so much.
Country Ireland
Front of House Manager
大型酒店
9

Helpful in every situation!

Assistant Manager 25-49 房间 机场/会议酒店 Kaster (Germany)

已验证
4 年前
It does not matter what is the problem, eddy and his Team has the solution...
Country Germany
Assistant Manager
中型酒店
10

Italian team very professional and quick to respond

Owner 10 to 24 房间 市中心酒店 Siena (Italy)

已验证
4 年前
_bug free _best customer service ever, Italian team very professional and quick to respond.
Country Italy
Owner
小型酒店
10

Very easy to use

Owner 25-49 房间 市中心酒店 Miramare (Italy)

已验证
4 年前
very easy to use, the price modify is very fast and easy, I use three ota.
Country Italy
Owner
中型酒店
  • 1
  • 2

专家问答和合作伙伴推荐

Submit Recommendation
问题:

这个产品或服务在哪些方面做得很好?

回答:

我们与 RoomCloud 已建立了长达十年的长期合作关系,我们可以自信地说,它在最大限度降低超额预订风险方面表现出色,同时显著增加了收到的预订数量。

问题:

该产品或服务与竞争对手的区别是什么?

回答:

RoomCloud 是全球各大 OTA 的首选或首要合作伙伴,在连接质量、错误率和入职速度方面均达到最高标准。RoomCloud 不断完善其服务,同时还推出许多新功能,以满足竞争激烈的酒店业不断变化的需求。

问题:

根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?

回答:

我们可以推荐 RoomCloud 作为我们的首选合作伙伴之一,由于十年的长期合作关系,我们可以确保他们提供高质量的服务、快速的响应时间和高度的专业精神。

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 推荐
被推荐
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Vladimir Manev Senior Customer Care Specialist @ Clock
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Krasimir Trapchev Co-founder and CEO @ Clock Software
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Eva Fayemi Partner Manager @ Mews Systems
RecommendationAvatar
Vladimir Manev Senior Customer Care Specialist @ Clock
RecommendationAvatar
Krasimir Trapchev Co-founder and CEO @ Clock Software
RecommendationAvatar
Eva Fayemi Partner Manager @ Mews Systems
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支持

未验证

RoomCloud 的客户支持流程尚未获得酒店技术报告的认证。 我们建议在演示通话期间参考 GCSC 评分标准,以确保该供应商拥有强大的流程来支持客户。

查看支持认证

帮助中心

产品更新

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2025

了解有关 GCSC 认证的更多信息

该供应商缺少关键支持信息

该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。

请求报价

响应时间

推荐的

92%

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