Powerful. Intuitive. Unified. One platform to run your property.

Clock PMS+

4.7 (282 评论)

HTR Score icon
HT评分  
100 分中的 80 分
Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

在 316 中排名第 20 位的 物业管理系统

Clock PMS+ 为现代酒店运营的各个方面提供支持,并提供客人所需的数字化款待。使用 Clock PMS+ 简化您的业务技术,通过非接触式服务以数字方式参与并让您的客人惊叹不已,并最大限度地提高利润!

Bell avatar Bell - AI驅動的產品分析師

我分析了Clock Software的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。

酒店業者說

Hoteliers like Clock PMS+ for its comprehensive cloud-based platform that integrates seamlessly with various operational aspects, such as room reservations, rate management, and guest communication, significantly enhancing efficiency. Its intuitive interface and customizable features help streamline processes, reducing administrative burden and human error while boosting revenue through automatic upselling and extensive reporting capabilities. However, challenges with setup complexity, occasional system lag, and needs for additional customization are noted.

合作夥伴說

Industry experts recommend Clock PMS for its innovative, all-in-one cloud-based hotel management system. Unique features include seamless API integrations, extensive customization options, and a focus on automating guest interactions. Experts highlight Clock's ability to adapt swiftly to market needs, supported by a responsive and customer-focused team. Some concerns include complexity due to extensive features, occasional over-dependence on third-party integrations, and potential setup challenges.

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Julia, Christian, Martin and 30 others

閱讀他們的推薦

自動化

簡化

Hoteliers often mention that Clock PMS+ does not offer sufficient automation features, which increases the difficulty of performing key B2B tasks. Users specifically point out the lack of options for setting payments based on the arrival date, and handling provisional bookings and allotments automatically. Additionally, there is no effective way to quickly view daily inventory changes due to the absence of automated tools. Although reports are accurate, they lack automated graphic representation or segmentation options, making it harder to discern insights effortlessly. Overall, the limited automation in Clock PMS+ hampers workflow efficiency by necessitating more manual input and oversight, leading to increased chances of errors and a less streamlined experience.

Owner

8 个月前

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Owner

8 个月前

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8 个月前

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整合

已連接

Hoteliers often mention that although Clock PMS+ integrates well with common systems like PMS, CRM, and payment processors, there are challenges in setting up these integrations. They note that once established, the integrations tend to be reliable and function consistently without significant syncing issues. However, there is a desire for greater customization options, allowing users to tailor these integrations to suit specific needs and workflows efficiently.

Owner

8 个月前

已验证

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價值

平衡

Hoteliers often express that despite the reports being accurate, Clock Software's Clock PMS+ lacks in offering significant value for money due to its inefficiencies in handling specific B2B tasks. It does not provide the option to configure payments based on arrival dates, lacks provisional booking handling, and fails to offer allotment management or a tool for quick review of daily inventory changes. These shortcomings reduce its return on investment (ROI) because users feel that the features provided do not match up with the cost when compared to competitors, leading to questioning the overall value it delivers.

Owner

8 个月前

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功能

平衡

Hoteliers often find Clock PMS+ to be effective in covering essential property management functionalities, making it straightforward to use for tasks like booking and basic reporting. However, some hoteliers point out that it struggles with more complex B2B functionalities, such as configuring payment terms based on arrival dates or handling provisional bookings and allotments. There is also a noted gap in the ability to quickly view daily inventory changes. Furthermore, reports are reliable but could benefit from enhanced graphic representation and better segmentation options. Automation for stop sales and more dynamically updated inventory, especially for periods beyond 365 days, are also areas hoteliers identify for improvement.

Owner

8 个月前

已验证

... 一款涵盖所有基本功能的优质 PMS ...

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Owner

8 个月前

已验证

... 我们与 Cl ...

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Owner

8 个月前

已验证

... B2B 工作非常困难:没有选项可以配置在抵达日期后 x 天到期的付款(仅从开票日期起 x 天)或临时预订处理,没有选项可以使用分配或快速查看每日库存变化。 ...

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Owner

8 个月前

已验证

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Owner

8 个月前

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Owner

8 个月前

已验证

... B2B 工作非常困难:没有选项可以配 ...

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Owner

8 个月前

已验证

... 我们与 Cl ...

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Owner

8 个月前

已验证

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Owner

8 个月前

已验证

... 我们与 Clock PMS 合作已有 7 年,很高兴看到该工具的发展,他们涵盖了所有基础知识,使用起来相当简单。客户服务非常快速且反应灵敏。总的来说,对于 B2C 小型物业来说,这是一款很棒的 PMS。 ...

查看完整评论

Owner

8 个月前

已验证

... B2B 工作非常困难:没有选项可以配置在抵达日期后 x 天到期的付款(仅从开票日期起 x 天)或临时预订处理,没有选项可以使用分配或快速查看每日库存变化。报告是正确的,但缺乏图形表示或分段选项。如果能通过自动发送停止销售就太好了。OTA 连接只能更新 365 天的库存,这对于通常至少提前 1 年出售的长途物业来说很困难。 ...

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使用者介面

直觀

Hoteliers often highlight the user interface of Clock PMS+ for its ease of navigation and intuitive design, making it straightforward for users to locate and utilize features. The visual design is noted to be modern and professional, contributing to a positive user experience. Many users appreciate the responsiveness of the interface, citing minimal lag and smooth operation across devices, including mobile compatibility which is highly regarded as effective. However, feedback indicates a need for improved customizability within the interface, as users express the desire for more personalized dashboard and widget options. Additionally, the clarity of information is praised, with data and key details presented in a clear and accessible manner, enhancing the usability of the system for both new and experienced users.

Owner

8 个月前

已验证

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Owner

8 个月前

已验证

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Owner

8 个月前

已验证

... 我们与 Clock PMS 合作已有 7 年,很高兴看到该工具的发展,他们涵盖了所有基础知识,使用起来相当简单。客 ...

查看完整评论
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酒店業者最常提及

User Interface & Ease of Use
Customer Feedback and Support
Advanced Features
Automation and Efficiency
Comprehensive Integrations
Training and Continuous Improvement
Setup and Customization Effort
Reporting and Analytics
Speed and Performance Issues
Localization and Language Support

合作夥伴最常提及

Customer Service
Guest Focus
API Integration
Third-party Integrations
Cloud-based Solution
Innovative Features
Automation
Customization
Continuous Improvements
Complexity

按細分市場的受歡迎程度

類別

72 | 大 (75-199 房间)

111 | 中等的 (25-74 房间)

44 | 小 (10-24 房间)

18 | 特大 (200+ 房间)

5 | 特小 (1-9 房间)

國家

51 | France

24 | United States of America

23 | Belgium

16 | Bulgaria

16 | Germany

13 | Italy

6 | Australia

6 | Sweden

6 | United Kingdom

5 | Netherlands

5 | Spain

4 | Finland

4 | South Africa

3 | Costa Rica

3 | Slovenia

3 | Thailand

3 | Mexico

2 | Vietnam

2 | Switzerland

2 | India

2 | Romania

2 | Canada

2 | Austria

2 | Argentina

2 | Armenia

2 | Chile

1 | Tanzania

1 | Slovakia

1 | Indonesia

1 | Denmark

1 | Uganda

1 | Zimbabwe

1 | Russian Federation

1 | Iran

1 | Cyprus

1 | Estonia

1 | Malaysia

1 | Belize

1 | Bolivia

1 | Hungary

1 | Korea, South

1 | Albania

1 | Myanmar

1 | United Arab Emirates

類型

89 | 住宿加早餐旅馆

138 | 精品店

52 | 品牌酒店

3 | 赌场

79 | 市中心酒店

66 | 机场/会议酒店

25 | 长住服务式公寓

28 | 旅馆

58 | 有限的服务和经济型酒店

59 | 豪华酒店

2 | 汽车旅馆

53 | 度假村

13 | 度假出租屋和别墅

地區

29 | 北美

161 | 欧洲

13 | 亚太地区

6 | 大洋洲

2 | 中东

8 | 南美洲

1 | 中美洲

7 | 非洲

類別

282 | 物业管理系统

什麼是Clock Software?

成立于1996 | 总部位于London | 53 名员工
Clock PMS+ 是一款全面的云端物业管理系统,旨在与酒店运营的各个方面无缝集成。该平台管理客房预订、房价管理和客人沟通,显著提高运营效率。其直观的界面和可自定义的功能简化了流程,减少了管理负担和人为错误。Clock PMS+ 还通过自动追加销售和广泛的报告功能来增加收入。虽然设置可能很复杂,但它能够迅速适应市场需求,并拥有强大的客户支持,使其成为希望优化业务运营的酒店经营者的宝贵工具。

Clock PMS+ 的替代方案

不確定 Clock Software 是否適合您的酒店?以下是一些類似的 Property Management Systems 供應商,可能適合您的酒店:

功能

易于使用和学习

自动化宾客旅程:入住、追加销售等

支付流程自动化

多属性功能

动态定价策略

特征

会计与金融

4/5 features

营销与电子商务

4/5 features

管理和配置

4/5 features

用户管理

4/5 features

前台

4/5 features

可用的附加元件和模組

事件模块

活动管理软件
活动模块可帮助用户管理活动细节,从预订场地和餐饮到处理客人住宿。它允许创建活动页面,用于安排、资源分配和费用管理,并自动更新变更。它还存储关键通信,如合同和宴会活动订单 (BEO),以方便访问。

包含

全面整合直接预订

预订引擎
BookDirect 直接集成,允许实时管理预订和空房情况。它支持团体预订,让客人一次预订多个房间。促销代码、最优价格徽章和追加销售选项等功能旨在提高转化率。BookDirect 采用移动优先设计,确保所有设备上的预订体验顺畅。集成选项包括简单的外部链接或内联嵌入,以便在您的网站上实现无缝预订流程。

包含

移动集成管家

家政软件
借助完全集成到 PMS 中的移动友好型客房服务系统,消除缓慢的手动客房更新和打印清单的需要。轻松分配任务,实时跟踪客房状态,并自动安排时间表,以实现更高效的工作流程。客房服务团队可以随时随地更新和访问信息,并能够跟踪和管理失物招领。

包含

Clock Software 的評論總結

4.7
出色的
使用方便
4.8/5
客户支持
4.8/5
投资回报率
4.7/5
执行
4.7/5

被推荐

成就

热门产品

该供应商的趋势得分正在上升,Clock PMS+ 是 物业管理系统 类别中 #26 最热门的产品(在 316 中),也是全球酒店技术生态系统中 #546 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头

学到更多
認證支持

Clock Software 已将其内部系统开放给 Hotel Tech Report 并获得了经过验证的支持认证。

Learn more about this achievement in the official press release
卓越证书

该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
80 HT评分

Hotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Clock Software 的定價

平均水平

该产品的定价与该类别中的平均产品持平,这通常表明它是一种标准产品,具有标准功能,专为典型操作、用例和属性而设计。

Clock Software 平均水平 Clock Software

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看法 top Clock Software 备择方案
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Clock Software 的評論

酒店评级

出色的
236
很好
32
平均
10
较差的
4
糟糕的
0

物业规模

  • 特小 (5)
  • (44)
  • 中等的 (111)
  • (72)
  • 特大 (18)

国家

  • France
    France
    (51)
  • United States of America
    United States of America
    (24)
  • Belgium
    Belgium
    (23)
  • Bulgaria
    Bulgaria
    (16)
  • Germany
    Germany
    (16)
  • Italy
    Italy
    (13)
  • Australia
    Australia
    (6)
  • Sweden
    Sweden
    (6)
  • United Kingdom
    United Kingdom
    (6)
  • Netherlands
    Netherlands
    (5)
  • Spain
    Spain
    (5)
  • Finland
    Finland
    (4)
  • South Africa
    South Africa
    (4)
  • Costa Rica
    Costa Rica
    (3)
  • Slovenia
    Slovenia
    (3)
  • Thailand
    Thailand
    (3)
  • Mexico
    Mexico
    (3)
  • Vietnam
    Vietnam
    (2)
  • Switzerland
    Switzerland
    (2)
  • India
    India
    (2)
  • Romania
    Romania
    (2)
  • Canada
    Canada
    (2)
  • Austria
    Austria
    (2)
  • Argentina
    Argentina
    (2)
  • Armenia
    Armenia
    (2)
  • Chile
    Chile
    (2)
  • Tanzania
    Tanzania
    (1)
  • Slovakia
    Slovakia
    (1)
  • Indonesia
    Indonesia
    (1)
  • Denmark
    Denmark
    (1)
  • Uganda
    Uganda
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Russian Federation
    Russian Federation
    (1)
  • Iran
    Iran
    (1)
  • Cyprus
    Cyprus
    (1)
  • Estonia
    Estonia
    (1)
  • Malaysia
    Malaysia
    (1)
  • Belize
    Belize
    (1)
  • Bolivia
    Bolivia
    (1)
  • Hungary
    Hungary
    (1)
  • Korea, South
    Korea, South
    (1)
  • Albania
    Albania
    (1)
  • Myanmar
    Myanmar
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)

地区

  • 北美
    北美
    (29)
  • 欧洲
    欧洲
    (161)
  • 亚太地区
    亚太地区
    (13)
  • 大洋洲
    大洋洲
    (6)
  • 中东
    中东
    (2)
  • 南美洲
    南美洲
    (8)
  • 中美洲
    中美洲
    (1)
  • 非洲
    非洲
    (7)

酒店業者說

Hoteliers like Clock PMS+ for its comprehensive cloud-based platform that integrates seamlessly with various operational aspects, such as room reservations, rate management, and guest communication, significantly enhancing efficiency. Its intuitive interface and customizable features help streamline processes, reducing administrative burden and human error while boosting revenue through automatic upselling and extensive reporting capabilities. However, challenges with setup complexity, occasional system lag, and needs for additional customization are noted.

AI-generated from the text of customer reviews

User Interface & Ease of Use
Customer Feedback and Support
Advanced Features
Automation and Efficiency
Comprehensive Integrations
Training and Continuous Improvement
Setup and Customization Effort
Reporting and Analytics
Speed and Performance Issues
Localization and Language Support
6

一款涵盖所有基本功能的优质 PMS

Owner 10 to 24 房间 精品酒店 Paje (Tanzania)

已验证
8 个月前
我们与 Clock PMS 合作已有 7 年,很高兴看到该工具的发展,他们涵盖了所有基础知识,使用起来相当简单。客户服务非常快速且反应灵敏。总的来说,对于 B2C 小型物业来说,这是一款很棒的 PMS。
Country Tanzania
Owner
小型酒店
10

时钟 PMS 做到了一切,希望我们能早点发现

Owner 50-74 房间 精品酒店 Bruges (Belgium)

已验证
14 个月前
事情需要更少的时间和精力,即使不在办公室,也能通过一个程序轻松管理所有内容,这非常棒。通过电话期间 PMS 的客人参与和价格匹配进行追加销售产生了非常积极的效果。感觉就像是系统为我们工作,而不是我们为系统工作。
Country Belgium
Owner
中型酒店
10

相对于我们的旧 PMS 非常非常非常大的改进

Reception 25-49 房间 品牌酒店 Ede (Netherlands)

已验证
14 个月前
非常现代和聪明的 PMS。我们现在只使用它一个月,但每天仍然让我们感到惊讶。只要您在实施期间的设置正确完成,您将拥有一个非常不错的系统,将为您节省大量工作。设置是相当多的精确工作,但指导非常专业和轻松。支持太棒了。 - 自动客人邮寄 - 发送确认和发票 - 自助服务门户客人 - 预订查询 - 多合一系统 - 甚至我们餐厅的同事也渴望“玩”该系统 - 不再每天关闭 - 报告非常广泛 - 很多努力设置您的费率,但是,这项工作将得到回报!
Country Netherlands
Reception
中型酒店
10

'Easy to operate' PMS

Ops director 50-74 房间 旅馆及早餐 Leiden (The Netherlands)

已验证
14 个月前
If you know how to surf the internet, you know how to operate Clock. The PMS is utilized with all you need and is easy to personalize with all thinkable extra options/reports.
Country The Netherlands
Ops director
中型酒店
10

很棒的服务和友善的人!

DIRECTOR 10 to 24 房间 市中心酒店 Barcelona (Spain)

已验证
14 个月前
它易于使用且非常直观。并且拥有出色的客户支持
Country Spain
DIRECTOR
小型酒店
10

这是从我们的旧 PMS 系统轻松过渡到 Clock+ PMS

COO 10 to 24 房间 长期住宿及服务式公寓 Cabarete (Caribbean)

已验证
14 个月前
我们享受 OTA、旅游运营商、网站预订的整合,当然还有直接预订都在一个系统和一个日历中管理。速率配置的灵活性非常棒。来宾邮件之类的通信工具是一个巨大的好处。来宾的自助服务门户是无与伦比的。我们对市场进行了 6 个多月的研究,没有任何 PMS 系统能够接近 Clock+ PMS 的完整性。带有用户定义的支付自动化也可以减少人为错误的机会,让团队更多地关注与客户的互动,这对我们来说是无价的。但是最好的 Clock+ 提供的是他们的支持团队,他们随时可用,并且响应时间查询,并且提供帮助是我们在任何其他软件支持中还没有看到的。当今世界上的任何软件都与您获得的支持一样好,而使用 Clock+,这是 6 星评级(满分 5 星)。
Country Caribbean
COO
小型酒店
10

改变了我的旅馆

Owner/General Manager 50-74 房间 豪华酒店 Mutare (Zimbabwe)

已验证
2 年前
真正的多币种定价、支付和报告。基于云。直接免佣金预订引擎。良好的 API 支持使我们能够与我们的供应商合作,从任何设备对多货币进行财务处理。基于云的系统使我可以轻松监控性能,并且广泛的控制功能可以报告异常活动。同时,详细的权限级别允许在组或个人的基础上限制权限。我们的网页设计师可以轻松集成直接免佣金预订引擎,并且最近进行了易用性改版。因此,我们已经能够减少呼叫中心支持和代理预订错误。活动管理系统帮助我们轻松制定会议和宴会提案并调整人数,无需费力编辑。我们刚刚开始使用管家功能,并打算与访问系统和会计软件集成。
Country Zimbabwe
Owner/General Manager
中型酒店
10

超级好的帮助!

Front Office Manager 75-99 房间 市中心酒店 Leiden (The Netherlands)

已验证
2 年前
时钟员工总是耐心地帮助我们解决问题。当我们发送一张票时,它很快就会被取走。
Country The Netherlands
Front Office Manager
大型酒店
10

职员

salesmanager 100 to 199 房间 旅馆及早餐 Kampala (Uganda)

已验证
2 年前
我总是能很快得到帮助,并得到我所遇到问题的明确答案。我的联系很好。谢谢吉姆!
Country Uganda
salesmanager
大型酒店
10

职员

salesmanager 100 to 199 房间 旅馆及早餐 Kampala (Uganda)

已验证
2 年前
我总是能很快得到帮助,并得到我所遇到问题的明确答案。我的联系很好。谢谢吉姆!
Country Uganda
salesmanager
大型酒店
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专家问答和合作伙伴推荐

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合作夥伴說

Industry experts recommend Clock PMS for its innovative, all-in-one cloud-based hotel management system. Unique features include seamless API integrations, extensive customization options, and a focus on automating guest interactions. Experts highlight Clock's ability to adapt swiftly to market needs, supported by a responsive and customer-focused team. Some concerns include complexity due to extensive features, occasional over-dependence on third-party integrations, and potential setup challenges.

AI-generated from the text of customer reviews

Customer Service
Guest Focus
API Integration
Third-party Integrations
Cloud-based Solution
Innovative Features
Automation
Customization
Continuous Improvements
Complexity
问题:

这个产品或服务在哪些方面做得很好?

回答:

Clock PMS+ 是酒店经营者寻求无缝运营和客户满意度的变革者。其直观的设计和全面的功能与 Hotellistat 的一体化平台完美融合,可实现数据驱动的决策和增强的自动化。数据的实时同步使用户能够简化流程、优化收入并提升客户体验。Clock Software 对创新和可靠性的承诺与 Hotellistat 的使命完美契合,使其成为现代酒店管理值得信赖的合作伙伴。

问题:

该产品或服务与竞争对手的区别是什么?

回答:

Clock PMS+ 凭借其无缝的基于云的架构、用户友好的界面以及对自动化和客户自助服务的高度重视而脱颖而出。它能够轻松与包括 Hotellistat 在内的各种第三方系统集成,确保为酒店经营者提供统一的技术堆栈。先进的面向客人的工具(例如自助入住和移动房间钥匙)等独特功能可提升客人体验,同时减少运营摩擦。此外,其可扩展和模块化方法使其适用于各种规模的酒店,确保能够适应不断变化的市场需求。

问题:

根据您对该产品或服务的体验,如果您可以向考虑该产品或服务的酒店经营者提供一条建议,您会提出什么建议?

回答:

如果您正在考虑使用 Clock PMS+,请专注于充分利用其集成和自动化功能。将其与 Hotellistat 等工具配对,以获得全面的收入管理和运营洞察。花时间正确配置系统以匹配您的酒店工作流程将释放其全部潜力,简化您的运营并提高客户满意度。优先培训您的团队使用其面向客人的功能,例如自助入住,这可以显著提升客人体验,同时减少前台工作量。

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