Cloudbeds HMS

4.5 (1284 评论)

HT评分

100 分中的 100 分

Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
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Cloudbeds HMS

4.6 (1284 评论)

在 71 中排名第 1 位的酒店管理软件

一个系统。一次登录。始终同步。

90% 推荐度，1680 家酒店推荐

J Collection, Eagle Suites, Stable Suites 和另外1677 家酒店

特征

会计与金融

4/5 features

多币种
礼品卡
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

营销与电子商务

4/5 features

原生电子邮件营销

向以前的客人发送针对性强的营销电子邮件。系统原生，能够分割数据库并创建定制的电子邮件。功能包括：活动、细分、拖放构建器、交易电子邮件
团体预订引擎
网站开发
预订引擎
频道管理员
礼品卡
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

管理和配置

4/5 features

多种语言
多币种
Centralized user & role management

用户管理

4/5 features

原生电子邮件营销

向以前的客人发送针对性强的营销电子邮件。系统原生，能够分割数据库并创建定制的电子邮件。功能包括：活动、细分、拖放构建器、交易电子邮件
客人反馈管理
礼品卡
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

前台

4/5 features

客人反馈管理
家政
物业管理系统
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

群组管理

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

宾客体验

4/5 features

客人反馈管理
礼品卡
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

家政

4/5 features

家政
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

付款

4/5 features

多币种
礼品卡
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

预订管理

4/5 features

评分购物模块
物业管理系统
RevPaR & ADR Reports
礼品卡
频道管理员
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

收入管理

4/5 features

评分购物模块
收益管理模块
定价情报
频道管理员
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

税务与合规

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

支持与培训

4/5 features

Online 24/7 support

食品与饮料

4/5 features

销售点

可用的附加元件和模組

Cloudbeds 的評論總結

4.5

很好

1284 评论

使用方便

4.6/5

客户支持

4.4/5

投资回报率

4.3/5

执行

4.4/5

推荐用途

1284

酒店管理软件在 71 个排名中排名第 1

1140

渠道经理在 111 个排名中排名第 2

1120

物业管理系统在 317 个排名中排名第 2

Cloudbeds 的定價

平均水平

该产品的定价与该类别中的平均产品持平，这通常表明它是一种标准产品，具有标准功能，专为典型操作、用例和属性而设计。

获取即时价格估算

输入房间数量以获取您的物业的即时价格估算

输入房间数量

成功的故事

参考文献

特色客户

Cloudbeds 的案例研究

参考文献

特色客户

按細分市場的受歡迎程度

類別

489 | 特小 (1-9 房间)

580 | 小 (10-24 房间)

411 | 中等的 (25-74 房间)

168 | 大 (75-199 房间)

73 | 特大 (200+ 房间)

國家

425 | United States of America

152 | Mexico

120 | Brazil

96 | Canada

67 | Colombia

60 | Thailand

56 | Australia

53 | Spain

52 | Argentina

48 | Philippines

39 | India

37 | Portugal

34 | Costa Rica

30 | Sri Lanka

28 | United Kingdom

21 | Italy

21 | Chile

20 | Malaysia

20 | Cambodia

18 | Peru

16 | Indonesia

15 | Germany

13 | Guatemala

12 | Ecuador

11 | Vietnam

10 | Uruguay

10 | Switzerland

9 | Singapore

9 | Greece

9 | Morocco

9 | France

7 | Taiwan

7 | Bolivia

7 | Belize

7 | Panama

7 | Japan

6 | South Africa

6 | Ireland

6 | Romania

5 | Malta

5 | Latvia

5 | China

4 | Czech Republic

4 | Jordan

4 | Virgin Islands, U.S.

3 | Croatia

3 | Cyprus

3 | Israel

3 | Belgium

3 | Honduras

3 | Korea, South

3 | New Zealand

3 | Uganda

3 | El Salvador

3 | Finland

3 | Sweden

3 | Austria

3 | Venezuela

3 | Tanzania

3 | Denmark

3 | Mozambique

2 | Estonia

2 | Uzbekistan

2 | Rwanda

2 | Laos

2 | Zimbabwe

2 | Turks and Caicos Islands

2 | Bahamas

2 | Egypt

2 | Nicaragua

2 | Serbia

1 | Maldives

1 | Guam

1 | Vanuatu

1 | Kenya

1 | Virgin Islands, British

1 | Fiji

1 | Norway

1 | Georgia

1 | Netherlands

1 | Guyana

1 | Saint Lucia

1 | Pakistan

1 | Bangladesh

1 | United Arab Emirates

1 | Seychelles

1 | Poland

1 | Bulgaria

1 | Bahrain

1 | Saint Martin (French part)

1 | Cape Verde

1 | Hungary

1 | Slovenia

1 | Ukraine

類型

749 | 住宿加早餐旅馆

670 | 精品店

500 | 度假村

474 | 有限的服务和经济型酒店

379 | 旅馆

296 | 市中心酒店

290 | 豪华酒店

249 | 机场/会议酒店

189 | 度假出租屋和别墅

176 | 品牌酒店

122 | 长住服务式公寓

100 | 汽车旅馆

32 | 房车公园和露营地

19 | 赌场

地區

673 | 北美

373 | 南美洲

282 | 亚太地区

240 | 欧洲

62 | 大洋洲

31 | 非洲

18 | 中美洲

12 | 中东

類別

1284 | 酒店管理软件

1140 | 渠道经理

1120 | 物业管理系统

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更多的关于 Cloudbeds

Cloudbeds is a cloud-based hospitality management software that helps hoteliers and independent property owners streamline their operations and maximize revenue. It offers a range of functionality, including a property management system (PMS), channel manager, booking engine, revenue management, and online booking capabilities. Cloudbeds' PMS enables front desk staff to manage reservations, check-ins, and occupancy in real-time, while the channel manager integrates with popular online travel agencies (OTAs) like Booking.com, Expedia, and Airbnb to ensure that rates and availability are always up-to-date across all channels. The booking engine allows for commission-free direct bookings, while the revenue management tool helps optimize pricing to increase profitability. Cloudbeds also offers integrations with other hospitality software and services, such as Stripe for payment processing, Siteminder for channel management, and various messaging and email marketing platforms to enhance the guest experience. The software's user-friendly interface and customizable templates make it easy to set up workflows, invoicing, and other back-office tasks. The company also provides customer support through a dedicated support team, knowledge base, and Cloudbeds University, which offers training and resources for users to maximize the software's functionality. Cloudbeds reviews indicate that users appreciate the ease of use, overall functionality, and helpful support team. Cloudbeds' hotel management system is suitable for a range of properties, including hotels, hostels, and vacation rentals. Its automation capabilities help reduce overbooking, while the guest communication tools help improve the guest experience. With its real-time functionality and integrations with popular OTAs, Cloudbeds is an effective solution for any property looking to streamline their operations and increase revenue.

Cloudbeds 的整合

公司	功能
SiteMinder 92% 推荐，来自 2276 家酒店	渠道经理
Actabl 93% 推荐，来自 1542 家酒店	酒店维护软件 +4 more
Lighthouse 95% 推荐，来自 1346 家酒店	评价购物 +3 more
Asksuite 98% 推荐，来自 677 家酒店	酒店聊天机器人
RateGain 94% 推荐，来自 583 家酒店	酒店元搜索管理软件
M3 89% 推荐，来自 562 家酒店	酒店会计软件
Duve 96% 推荐，来自 543 家酒店	追加销售软件 +3 more
RoomPriceGenie 97% 推荐，来自 526 家酒店	收益管理系统
GuestRevu 95% 推荐，来自 436 家酒店	声誉管理
Oaky 97% 推荐，来自 400 家酒店	追加销售软件

Browse all integrations (134)

支持

验证支持

Cloudbeds 已向 Hotel Tech Report 开放其内部支持工具和流程，并已获得 GCSC 支持认证，该认证验证了他们为支持客户而采用的工具和流程。

查看支持认证帮助中心产品更新

2025

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Cloudbeds HMS

什麼是Cloudbeds？

多币种

礼品卡

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

原生电子邮件营销

团体预订引擎

网站开发

预订引擎

频道管理员

礼品卡

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

多种语言

多币种

Centralized user & role management

原生电子邮件营销

客人反馈管理

礼品卡

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

客人反馈管理

家政

物业管理系统

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

客人反馈管理

礼品卡

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

家政

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

多币种

礼品卡

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

评分购物模块

物业管理系统

RevPaR & ADR Reports

礼品卡

频道管理员

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization

Automated Assignments