123Compare.me vs. ReGuest:
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The Decision

Choosing between 123Compare.me and ReGuest hinges on your hotel’s primary needs: website conversion versus guest communication and revenue maximization. Both tools aim to boost direct bookings, but their core functions diverge—one focuses on website optimization, the other on sales automation and personalized offers. Your choice depends on whether your team needs to improve website conversion rates or enhance guest engagement and sales.

While 123Compare.me excels at website tools that increase direct revenue, ReGuest offers a more comprehensive CRM and communication platform proven to drive higher sales. Which approach aligns better with your current hotel strategy?

Is 123Compare.me or ReGuest Better for Hotels?

Both 123Compare.me and ReGuest serve hotels aiming to increase direct bookings and revenue but do so through different mechanisms. 123Compare.me is a marketing technology suite designed to optimize your website and booking engine, offering tools like rate comparison widgets, exit intent messages, and review widgets—focused on converting visitors into guests. ReGuest, meanwhile, is an advanced CRM designed to automate and personalize guest communication, upsell services, and maximize revenue at every stage of the guest journey.

The key difference is that 123Compare.me concentrates on website performance metrics and real-time rate parity, helping your team improve conversion rates directly on your site. ReGuest, on the other hand, emphasizes relationship-building and personalized offers, fostering guest loyalty and repeat bookings. Do you want to focus on website optimization or sales automation?

123Compare.me vs ReGuest: Which Should Your Hotel Choose?

If your hotel needs to improve website conversion and increase direct revenue through technical tools, go with 123Compare.me. It’s ideal for properties like resorts or boutique hotels with a significant online booking focus, especially if you want detailed rate parity insights, visitor engagement widgets, and website speed audits. Its suite of 13 features, including surge alerts and review widgets, makes it a strong choice for marketing teams.

If your team prioritizes streamlining guest communication, automating personalized offers, and increasing sales through direct engagement, ReGuest is the better option. It’s best suited for luxury hotels or properties that rely heavily on upselling and guest relationship management. With 44 recent reviews and an impressive 5/5 overall score, ReGuest’s focus on sales automation and real-time messaging will likely deliver higher ROI for sales-driven hotels.

Is 123Compare.me or ReGuest Easier to Use?

123Compare.me boasts a user rating of 4.43/5 for ease of use, with reviews describing its implementation as straightforward—"easy JavaScript implementation" and "very easy to use." However, some users mention the back-end interface could be more intuitive, especially for raw data analysis, which slightly hampers usability.

ReGuest outperforms in this category with a 4.8/5 rating, and users repeatedly praise its user-friendly interface and minimal training needs. Multiple reviews highlight its intuitive design and the ease of creating personalized offers, even for less tech-savvy staff. Based on recent reviews, Edge: ReGuest.

Which Has Better Features: 123Compare.me or ReGuest?

123Compare.me offers a broader set of features—9 unique tools including OTA parity feeds, surge alerts, review widgets, and metasearch surveillance, designed explicitly for website conversion and rate management. ReGuest provides 2 core features: automated messaging and form autofill, focusing on guest interaction and sales.

While 123Compare.me’s features cater to marketing teams with detailed rate and website monitoring, ReGuest’s features excel at automating guest interactions and increasing sales through personalized offers. For hotel teams prioritizing website tools, Edge: 123Compare.me.

Which Has Better Customer Support: 123Compare.me or ReGuest?

123Compare.me’s support is rated 4.89/5, with reviews emphasizing quick responses and helpful service, especially in onboarding and technical assistance. Users note, "Their team is flexible and always ready to help," reflecting strong ongoing support.

ReGuest’s support is similarly rated at 4.84/5, with reviews praising responsiveness and support staff’s professionalism. Users note the support team’s helpfulness in keeping projects on track, especially amid frequent updates. Given the slightly higher rating and recent review activity, Edge: 123Compare.me.

Which Has More Integrations: 123Compare.me or ReGuest?

123Compare.me has 24 verified integrations, including major partners like Mews, SiteMinder, and Booking.com, providing extensive options for platform connectivity. ReGuest offers 20 verified integrations, including common partners like Mews, but fewer in number and scope.

If your hotel relies on a wide range of integrations for marketing or operational systems, 123Compare.me’s larger partner network offers greater flexibility. Edge: 123Compare.me.

Which Do Hoteliers Rate Higher: 123Compare.me or ReGuest?

ReGuest leads with a 5/5 overall rating based on 44 recent reviews, predominantly from luxury and resort hotels, with high satisfaction across guest communication and sales features. Hoteliers in this segment routinely highlight its intuitive system and revenue impact.

123Compare.me has a 4.77/5 rating from 14 reviews, mainly from boutique hotels and resorts, with consistent praise for its website conversion tools. However, the lower review count and absence of recent feedback weaken its perceived reliability. Edge: ReGuest.

How Much Do 123Compare.me and ReGuest Cost?

123Compare.me does not publicly share pricing, likely offering tiered or custom quotes suited for larger hotel groups or enterprise clients. ReGuest’s base price is $900 per month, with no free tier or trial, positioning it as a premium solution.

Given the lack of transparent pricing for 123Compare.me, your hotel should consider value based on expected ROI. ReGuest’s fixed monthly fee makes budgeting straightforward.

What Type of Hotel Should Use 123Compare.me?

• Hotels focusing on website optimization and conversion, such as boutique hotels, resorts, or properties with a strong online booking emphasis.
• Teams that want detailed rate parity insights and metasearch monitoring to control pricing.
• Hotels seeking tools like exit intent messages, review widgets, and speed audits to enhance website performance.
• Hotels with a dedicated marketing team comfortable managing multiple widgets and website tools.

Not ideal if your team prioritizes guest communication or personalized sales initiatives, as these are outside 123Compare.me’s core.

What Type of Hotel Should Use ReGuest?

• Luxury hotels, resorts, or properties with high-value guest relationships that benefit from personalized offers and upselling.
• Teams aiming to automate sales and communication across multiple channels like Messenger, WhatsApp, and email.
• Hotels seeking to increase direct bookings through targeted communication and loyalty-building features.
• Properties that want real-time guest insights and data-driven sales strategies.

Not ideal if your hotel’s main goal is website conversion or if you prefer a platform with extensive website optimization tools.

123Compare.me vs ReGuest: The Bottom Line for Hotels

In essence, 123Compare.me is a website-focused marketing toolset designed to boost your direct booking conversion rates by improving your website and rate parity management. ReGuest, however, is a comprehensive CRM and sales automation platform that actively manages guest relationships, personalizes offers, and drives revenue through direct communication.

Choose 123Compare.me if your priority is optimizing your website and controlling online rates with detailed analytics. Opt for ReGuest if you want to elevate guest engagement, automate personalized upselling, and increase direct bookings through targeted communication.

If your hotel needs to improve website performance and increase conversions, 123Compare.me provides a broad set of tools with proven track records in rate management and visitor engagement. For a more holistic approach to guest relationships and revenue maximization, ReGuest offers a proven, highly-rated CRM platform that’s backed by recent reviews from hotelier users.

Ultimately, your decision should align with whether your team’s focus is on technical website improvements or on building stronger guest relationships for sustained growth.