ASA Hotel Software vs. RMS:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations and guest satisfaction. ASA Hotelsoftware and RMS are two leading options, each with distinct strengths. While ASA has a smaller review base but recent high praise, RMS boasts a broader market presence and more extensive features. Your decision hinges on whether you prioritize recent user experiences or comprehensive functionality.

Both platforms aim to streamline operations, improve guest engagement, and increase occupancy. But how do they truly compare in real-world hotel settings? Let’s explore.

Is ASA Hotelsoftware or RMS Better for Hotels?

ASA Hotelsoftware and RMS both address core hotel management needs—booking, front desk, housekeeping, and guest data management. ASA offers a user-friendly interface with high ease-of-use ratings, and recent reviews emphasize its simplicity and staff satisfaction. RMS, with a significantly larger user base, is praised for its extensive features like integrated channel management, booking engine, and guest profiles.

However, RMS’s broader feature set—totaling 45 shared features plus 29 unique ones—may overwhelm smaller properties, while ASA’s more streamlined approach appeals to those valuing ease of use. RMS’s recent reviews highlight its ability to support complex operations at scale, whereas ASA’s latest review indicates a satisfied, enthusiastic user base.

Will your hotel prioritize simplicity or comprehensive tools? The answer depends on your operational complexity and staff comfort with technology.

RMS vs ASA Hotelsoftware: Which Should Your Hotel Choose?

If your hotel needs a system that manages multiple channels, offers a robust booking engine, and supports large-scale operations, RMS is the clear choice. Its extensive feature set and wider regional presence—covering 22 countries—benefit hotels with complex distribution needs. Conversely, if your property is smaller, perhaps a boutique or resort seeking intuitive management with quick onboarding, ASA’s high ease-of-use rating and recent 100% recommendation rate make it ideal.

ASA’s recent reviews—particularly the 5-star feedback on its balance of simplicity and versatility—favor hotels prioritizing staff adoption and straightforward functionality. RMS’s scalability and depth of features benefit larger, multi-property groups or hotels planning aggressive expansion.

Do your operational needs lean towards broad, integrated management or streamlined, easy-to-learn tools? The choice becomes clearer based on your property size and growth ambitions.

Is ASA Hotelsoftware or RMS Easier to Use?

ASA Hotelsoftware scores 4.73/5 for ease of use, with reviewers praising its straightforward interface and logical layout. Its onboarding process is rated 4.6/5, and users frequently mention that staff can learn it quickly, reducing training time.

RMS, with a 4.28/5 rating in ease of use, is still user-friendly but has a steeper learning curve due to its broader feature set. Recent positive reviews mention its intuitive booking chart and helpful support, yet some users note that navigating the extensive functionalities can take time initially.

Edge: ASA Hotelsoftware. Its UI simplicity and recent review consistency make it easier for your team to adopt quickly.

Which Has Better Features: ASA Hotelsoftware or RMS?

RMS leads in feature variety, offering 45 shared features plus 29 unique ones like integrated CRS, booking engine, guest CRM, multi-lingual support, and online checkout. Its advanced modules—guest feedback, website development, and native email marketing—are absent in ASA.

ASA provides a notable feature: drag-and-drop tapechart, which simplifies room management. It lacks many of RMS’s integrations like guest profiles, multi-currency, and channel manager, but its core functionalities are more than sufficient for many hotels.

Edge: RMS. Its extensive, specialized features cater to complex operations and multi-channel distribution needs.

Which Has Better Customer Support: ASA Hotelsoftware or RMS?

ASA’s support ratings are slightly higher, at 4.73/5, with reviews emphasizing responsive and helpful support staff. Users mention that ASA has dedicated contacts and that issues are resolved promptly, contributing to smooth onboarding and ongoing use.

RMS support, rated at 4.48/5, is also praised, particularly for its proactive assistance and knowledgeable team. However, some users note that support delays can occur due to the global support team’s size and time zone differences.

Edge: ASA Hotelsoftware. Its slightly higher ratings and recent reviews suggest quicker, more personalized support.

Which Has More Integrations: ASA Hotelsoftware or RMS?

RMS has a significantly broader integration network with 112 verified partners, including Criton, Sage, and STR. Shared integrations like Fairmas, Vingcard, and dailypoint™ streamline property management and revenue optimization.

ASA offers 49 verified partners, including hotel-specific providers like HotelPartner Revenue Management and Onity. While fewer, ASA’s partnerships cover key hotel needs but less extensively than RMS.

Edge: RMS. Its larger ecosystem supports diverse operational integrations, especially for properties seeking extensive third-party connectivity.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or RMS?

Given RMS’s 293 recent reviews and a 4.56/5 overall rating, its user base—spanning North America, Europe, and Asia-Pacific—gives it broad credibility. RMS is rated highly across hotel segments, especially in independent, boutique, and mid-sized hotels, with many praise for scalability and feature depth.

ASA’s 11 reviews, all from European resorts, maintain a perfect 5/5 rating, but the small volume limits confidence. RMS’s larger and more recent review base makes it the more trusted choice among hoteliers.

Edge: RMS. Its higher review count and recent feedback provide a more dependable indicator of performance.

How Much Do ASA Hotelsoftware and RMS Cost?

ASA’s base price is $1,000, with no trial, freemium, or monthly fees noted. Its straightforward pricing appeals to hotels seeking predictable costs without added charges.

RMS costs $800 upfront, with no mention of ongoing fees or trial options. While slightly cheaper at the outset, RMS’s broader feature set and regional presence might justify additional investment.

Note: Pricing details are limited; larger hotels should consider potential custom quotes.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that prioritize ease of use and quick staff onboarding
• Resorts and larger properties seeking a balanced, reliable management system
• Hotels with small to medium operational complexity
• Properties in Europe, especially in Germany, Italy, Austria, or Switzerland
• Teams that want straightforward booking, guest data management, and basic integrations

Not ideal if your hotel needs extensive channel management, multi-lingual support, or advanced revenue tools.

What Type of Hotel Should Use RMS?

• Hotels with complex distribution needs across multiple OTAs
• Large resorts, boutique hotels, or properties managing multiple locations
• Hotels seeking a comprehensive, all-in-one platform with advanced features
• Properties that operate internationally, requiring multi-currency and multi-lingual support
• Teams that want detailed reporting, guest profiles, and integrated marketing

Not ideal if your hotel is small, in a single region, or prefers a simple, easy-to-learn system with minimal features.

The Bottom Line for Hotels

RMS stands out with its extensive feature set, broad global presence, and high review volume, making it the more reliable choice for larger, complex hotels. Its ability to support rapid growth and multi-channel management is unmatched, especially for multi-property portfolios.

ASA Hotelsoftware excels in its simplicity, ease of use, and recent high ratings from a small but enthusiastic user base. It suits smaller hotels or resorts seeking a straightforward, quick-to-adopt solution without unnecessary complexity.

If your hotel needs a feature-rich platform capable of handling complex operations at scale, RMS is the clear winner. For properties valuing simplicity, staff adoption, and European-centric support, ASA offers a compelling alternative.

In summary, RMS’s larger review base and recent positive feedback make it the stronger choice for most hotels today, especially those planning expansion or with complex operational demands. ASA Hotelsoftware is ideal for smaller, boutique, or resort properties prioritizing ease of use and local support.