Rezcontrol PMS (by Avon Data) vs. HotelTime PMS:
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The Decision

Choosing the right property management system (PMS) can transform your hotel's operations, guest experience, and revenue. Both Avon Data Systems' Rezcontrol PMS and HotelTime PMS aim to streamline hotel management, but they differ significantly in market presence, feature sets, and user feedback. Your decision hinges on your property type, operational needs, and the level of support you require.

Rezcontrol by Avon Data offers a well-constructed, straightforward solution with a focus on control and simplicity, but it’s limited to UK regions and fewer recent reviews. HotelTime, meanwhile, with its extensive global presence and 27 recent reviews, demonstrates broader adoption and ongoing innovation. Which system aligns better with your hotel’s specific needs?

Is Rezcontrol PMS or HotelTime PMS Better for Hotels?

Rezcontrol by Avon Data Systems is a cloud-based platform designed to give hoteliers control over bookings, rates, and tasks, with an emphasis on ease of use, security, and UK-based support. However, its market presence is limited to two European countries, and it boasts only six reviews, all highly positive but not recent, which limits confidence in ongoing innovation.

HotelTime PMS, on the other hand, is a globally deployed system with over 650 properties across 20+ countries, including extensive reviews in the past six months. Its recent reviews emphasize continuous updates, automation, and a robust feature set that caters to a wide range of hotels—from boutique to large resorts.

Rezcontrol’s core strengths are its simplicity, bespoke UK support, and transparent fixed pricing. Yet, the limited review count and regional focus make it less suited for hotels seeking widespread recognition or global support. HotelTime’s broader market presence and recent positive reviews suggest a more adaptable, evolving platform suitable for diverse properties worldwide. Do you prioritize a proven global system or a dedicated local one?

Rezcontrol PMS vs HotelTime PMS: Which Should Your Hotel Choose?

If your hotel needs straightforward management, particularly within the UK or Europe, Rezcontrol might suffice. Its strengths lie in its intuitive interface, ease of onboarding, and a fixed, transparent monthly fee that’s attractive for small to medium hotels wanting control without complexity.

Conversely, if your hotel is larger, plans to expand, or operates across multiple regions, HotelTime’s extensive feature set—including integrations like POS, CRM, and ancillary modules—makes it the better choice. It’s particularly suitable for properties looking to automate operations, improve guest engagement, and leverage real-time data.

For boutique hotels that value simplicity, Rezcontrol’s ease of use and excellent support are appealing. For resorts or chain hotels needing advanced features and scalability, HotelTime’s richer functionality and global reach are advantageous.

The decision hinges on your property size, growth plans, and operational complexity. Do you need a simple, UK-focused system, or a comprehensive platform capable of supporting multi-property operations?

Is Rezcontrol PMS or HotelTime PMS Easier to Use?

Rezcontrol scores a perfect 5/5 for ease of use, according to its reviews, with users praising its straightforward interface and seamless onboarding process. Support and training are readily available, with many reviewers stating they were able to start managing reservations quickly, with little downtime.

HotelTime also impresses with a 4.66/5 ease-of-use rating, thanks to its intuitive layout and comprehensive training resources. Users highlight that once familiar, staff find it easy to navigate, although initial setup can be complex due to its extensive features.

Edge: Rezcontrol. Its simplicity and quick onboarding make it ideal for hotels seeking minimal disruption and immediate operational gains.

Which Has Better Features: Rezcontrol PMS or HotelTime PMS?

Rezcontrol offers a core set of features that cover bookings, rates, and tasks management, along with RezPay—its integrated payment solution. It also includes some extras like task management and event handling but lacks advanced modules such as CRM, EPoS, or wellness integrations.

HotelTime provides a broader suite with 37 shared features plus 14 unique ones, including EPoS, guest CRM, multi-currency, multi-lingual support, spa & wellness modules, mobile app, integrated payment terminals, ID scanning, and drag-n-drop tapechart. It caters to properties requiring extensive operational tools.

While Rezcontrol’s simplicity is suitable for small hotels, HotelTime’s comprehensive features support large resorts and multi-service hotels.

Edge: HotelTime, thanks to its 14 exclusive features that support a wider range of hotel operations and revenue opportunities.

Which Has Better Customer Support: Rezcontrol PMS or HotelTime PMS?

Rezcontrol’s standout 5/5 customer support rating, backed by UK-based service, is a major plus. Reviewers describe the team as highly personalized, attentive, and proactive, with flawless onboarding and ongoing support.

HotelTime’s support rating of 4.73/5 is equally strong, with users praising the responsiveness and helpfulness of the team. Many reviews mention that support teams are quick to assist during onboarding and ongoing operations, although some note that extended support hours could improve.

Edge: Rezcontrol. Its dedicated, highly-rated UK support team and personalized service make it a preferred choice for hotels prioritizing reliable, accessible support.

Which Has More Integrations: Rezcontrol PMS or HotelTime PMS?

Rezcontrol integrates with 12 verified partners, including prominent systems like GuestRevu, SiteMinder, and Onity. Its integrations are focused but sufficient for small to medium properties primarily operating within the UK.

HotelTime boasts 58 verified integrations, including popular partners like Profitroom, RevControl, STR, and Umi Digital. Its extensive integrations enable seamless connectivity across booking engines, revenue management, POS, and other hotel tech, supporting larger, multi-department operations.

Edge: HotelTime, with a significantly larger integration network that caters to diverse, complex hotel setups.

Which Do Hoteliers Rate Higher: Rezcontrol or HotelTime?

Rezcontrol has only six reviews, all highly positive, but the ratings lack recent data, which limits confidence in its current performance. Its reviews consistently praise its simplicity and excellent UK support.

HotelTime, with 27 reviews in the last six months and an overall rating of 4.83/5, is clearly favored by users. Hotels of all sizes note its automation, real-time management, and continuous updates as key benefits, especially for larger or growing properties.

Edge: HotelTime. Its recent reviews and higher overall ratings reflect ongoing product development and widespread user satisfaction.

How Much Do Rezcontrol PMS and HotelTime PMS Cost?

Rezcontrol’s pricing is fixed at $1,000 monthly, with no hidden fees or freemium options. Its transparent cost structure makes budgeting straightforward, ideal for small to medium hotels.

HotelTime charges $600 per month, also with no extra implementation or hidden costs. Its affordability combined with extensive features makes it attractive for hotels seeking value without sacrificing functionality.

In summary, both systems are similarly priced, but HotelTime’s broader features may justify its cost for larger or more complex hotels.

What Type of Hotel Should Use Rezcontrol PMS?

• Hotels that prioritize simplicity and control, especially within the UK or Europe.
• Small to medium properties seeking an easy onboarding process.
• Hotels that want transparent, predictable monthly fees without hidden costs.
• Boutique hotels or inns with straightforward management needs.
• Any hotel wanting a dedicated UK support team.

Not ideal if your hotel operates across multiple regions or needs extensive automation.

What Type of Hotel Should Use HotelTime PMS?

• Hotels of all sizes, especially those with multiple outlets or services.
• Resorts, large boutique hotels, and chains looking for a broad feature set.
• Hotels that want extensive integrations with POS, CRM, and revenue management tools.
• Properties aiming for real-time data access across multiple regions.
• Hotels that value continuous updates and innovation.

Not ideal if you need a simple, regional system with limited features or support.

HotelTime vs Rezcontrol: The Bottom Line for Hotels

Rezcontrol by Avon Data provides a streamlined, easy-to-use PMS with a focus on control and personal support within the UK. Its limited regional reach and small review base make it less suitable for expansive, global operations or hotels seeking extensive automation.

HotelTime offers a comprehensive, cloud-based platform with a large user base, frequent recent reviews, and a rich feature set, making it better suited for properties that require scalability, automation, and extensive integrations. Its global presence and ongoing product evolution give it a clear advantage.

If your hotel needs a simple, reliable system with excellent local support, Rezcontrol could be sufficient. But for properties seeking a feature-rich, adaptable, and widely supported system, HotelTime is the stronger choice.