BEX PMS vs. Shiji Daylight PMS:
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The Decision

When choosing a property management system (PMS), your hotel needs a solution that streamlines operations, enhances guest experiences, and fits your budget. Booking Experts’ BEX PMS and Shiji Group’s Daylight PMS both aim to solve these challenges, but they diverge significantly in terms of user feedback, features, and market presence. The key question is: which platform truly delivers on what your hotel requires today?

BEX PMS offers a tailored, relatively unknown solution with no recent reviews or a clear user base, raising concerns about ongoing support and feature updates. Shiji Daylight PMS, on the other hand, boasts a large, recent review base and high scores across usability and support, making it a more reliable choice for hotels seeking proven technology.

Is BEX PMS or Shiji Daylight PMS Better for Hotels?

Both products aim to automate and simplify hotel operations, including reservations, guest management, and housekeeping. However, their market presence and user feedback are starkly different. BEX PMS has no recent reviews, no verified integrations, and a vague feature set, making it difficult to gauge its real-world performance. Shiji Daylight has 32 recent reviews, a high NPS score of 8.94, and a strong global presence, especially in more complex hotel groups.

Where BEX PMS appears to be a minimal or early-stage product with limited data, Shiji Daylight offers a comprehensive, cloud-native platform with extensive capabilities. This includes guest profiles, automation, integrations, and mobile tools that are actively used and praised by hoteliers worldwide. Given the recent reviews and high scores, Shiji Daylight is clearly the more established and dependable solution.

Would your hotel prefer a mature, well-reviewed system, or are you comfortable investing in a less proven platform with limited recent user feedback?

Shiji Daylight PMS vs BEX PMS: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich platform capable of supporting multiple properties and complex operations, go with Shiji Daylight. Its 98 features—including guest profiles, integration with CRS, online check-in/out, and automation—are proven to improve operational efficiency and guest satisfaction. For hotels of all sizes, especially those with a larger or international guest base, Shiji’s robust partner network and market presence make it the clear choice.

If your hotel is small, budget-conscious, or simply starting out with basic PMS needs, BEX PMS might seem appealing. However, with no recent reviews, limited feature data, and no clear support structure, it’s difficult to justify over a more established platform. Your team should prioritize reliability and proven performance, which favors Shiji.

For most hotels, especially those seeking growth and operational sophistication, Shiji Daylight is the recommended option. Its proven track record and broad feature set outweigh the limited and outdated information about BEX PMS.

Is BEX PMS or Shiji Daylight PMS Easier to Use?

Ease of use is critical for staff adoption and operational efficiency. Shiji Daylight scores a solid 4.63 out of 5 for ease of use, with numerous reviews praising its intuitive interface, comprehensive training materials, and user-friendly design. Users also highlight its quick onboarding and minimal training time, making it accessible even for new team members.

BEX PMS scores a 0/5, with no recent review data to assess its interface, onboarding, or user satisfaction. The lack of recent feedback makes it impossible to evaluate its usability, but the absence of visible support or user base suggests it may not be as refined or user-friendly as Shiji.

Edge: Shiji Daylight PMS.

Which Has Better Features: BEX PMS or Shiji Daylight PMS?

Shiji Daylight offers 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, mobile apps, automation, guest messaging, and detailed reporting. Many features centralize operations, improve guest experience, and reduce manual workload.

BEX PMS provides no detailed feature list or recent user data, which raises questions about its capabilities and depth. Based on available data, it appears to be a basic or underdeveloped system lacking the extensive automation, integrations, or guest experience tools present in Shiji.

In terms of feature depth, Shiji Daylight clearly leads. Its comprehensive suite supports both operational needs and strategic growth initiatives.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: BEX PMS or Shiji Daylight PMS?

Support quality greatly influences ongoing success with a PMS. Shiji Daylight’s support ratings are high at 4.53/5, with reviews praising its responsiveness, professionalism, and helpful training materials. The support team’s availability and proactive approach are considered strong points that reduce downtime and ease troubleshooting.

BEX PMS offers no recent reviews or support documentation to evaluate, making it impossible to compare support quality. Its lack of a reviewed support structure suggests it may not provide the same level of service or reliability.

Edge: Shiji Daylight PMS.

Which Has More Integrations: BEX PMS or Shiji Daylight PMS?

Shiji Daylight boasts 64 verified partners, including industry leaders like SiteMinder, Revinate, Oaky, IDeaS, Duetto, and Amadeus. Its extensive API and integration options facilitate seamless connection with sales, marketing, revenue management, and payment systems—streamlining operations.

BEX PMS offers no verified integrations or partnership data, which limits its ability to connect with other systems essential for modern hotel management. This severely hampers operational flexibility and scalability.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: BEX PMS or Shiji Daylight PMS?

Shiji Daylight has a strong positive perception, with an NPS score of 8.94/10 and reviews from a diverse range of hotel segments praising its ease of use, automation, and support. Hotels in luxury, branded, and city-center segments particularly appreciate its scalability and comprehensive features.

BEX PMS has no recent reviews or user ratings, making it impossible to determine hoteliers’ satisfaction or confidence levels. Its lack of recent feedback suggests it is not widely adopted or trusted in the current market.

Edge: Shiji Daylight PMS.

How Much Do BEX PMS and Shiji Daylight PMS Cost?

BEX PMS’s pricing is not publicly available, which is common among smaller or less established systems. You may need to contact their sales team directly, adding uncertainty to budgeting.

Shiji Daylight costs $1,200 per month as a base price, with no mention of tiered or per-room fees. While higher upfront, this price reflects its broader feature set and support, providing clearer value for money in the long run.

What Type of Hotel Should Use BEX PMS?

• Hotels seeking a minimal, straightforward PMS for very basic operations.
• Small boutique hotels or startups with limited budgets.
• Hotels with no immediate need for extensive integrations or automation.
• Properties that prioritize a local or niche solution without extensive support needs.

Not ideal if your hotel requires scalability, advanced automation, or international support.

What Type of Hotel Should Use Shiji Daylight?

• Mid-sized to large hotels, including chains, that need extensive automation and integrations.
• Hotels seeking to personalize guest experiences through detailed profiles and messaging.
• Properties across multiple regions requiring multi-lingual support and compliance.
• Hotels looking for a scalable, cloud-native platform that supports growth and complex operations.

Not ideal if your hotel operates with very limited staff or only needs a basic reservation system.

Shiji Daylight PMS vs BEX PMS: The Bottom Line for Hotels

The primary difference hinges on maturity and proven capability. Shiji Daylight offers a comprehensive, well-rated, and widely supported platform that actively improves hotel operations today. BEX PMS’s lack of recent reviews, limited features, and uncertain support make it a risky choice for most hotels.

If your hotel values reliability, extensive features, and proven support, go with Shiji Daylight PMS. It’s the safer, more scalable option that aligns with the needs of modern hospitality.

Choose BEX PMS only if your hotel has very basic needs, tight budget constraints, and no plans for scaling or automation. Even then, caution is advised given the lack of recent feedback and limited data.

For most hotels aiming to compete and grow, Shiji Daylight PMS remains the clear, definitive choice.