BookingCenter vs. eviivo Suite™ HMS:
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The Decision

Choosing between BookingCenter by BookingCenter and eviivo Suite™ HMS hinges on your property's size, management needs, and growth ambitions. Both aim to streamline hotel operations but diverge significantly in complexity, features, and market presence. Your team must consider whether a more straightforward or a feature-rich platform better aligns with your current and future goals.

BookingCenter offers a comprehensive property management and distribution solution but seems to lack recent reviews and active user feedback, raising questions about ongoing support and development. Conversely, eviivo Suite™ boasts a strong track record with over 190 recent reviews, high customer satisfaction, and extensive integrations, making it the more reliable option for modern hoteliers.

Are you ready to prioritize proven customer support and recent user feedback over a less-reviewed, potentially outdated system?

Is BookingCenter or eviivo Suite™ Better for Hotels?

BookingCenter and eviivo Suite™ both address core hotel management challenges like reservations, channel distribution, and operations. However, BookingCenter appears to be a desktop and web-based PMS with embedded GDS and OTA management, primarily targeting independent properties and groups looking for centralized control. eviivo Suite™, on the other hand, is a cloud-based platform with over 30 features, including channel management, revenue tools, and automation, designed to simplify operations for independent accommodations.

The stark contrast lies in their reviews: BookingCenter has no recent feedback, while eviivo boasts 191 reviews with a 4.57/5 customer support rating and a 9.17/5 Net Promoter Score, indicating strong satisfaction and active, ongoing use. Does your hotel value current user experiences and ongoing product development?

BookingCenter vs eviivo Suite™: Which Should Your Hotel Choose?

If your hotel needs a property management system that combines desktop operations with global distribution, and your team is comfortable with a potentially less supported platform, BookingCenter might be a fit. It caters to properties seeking an all-in-one PMS with GDS and OTA integration, especially if they operate in regions where the product has a presence.

However, if your hotel prioritizes ease of use, extensive integrations, and reliable support backed by recent review data, eviivo Suite™ is the clear choice. It suits independent properties, B&Bs, and small hotels that want a user-friendly, feature-rich system with a proven track record.

For hotels seeking a modern, cloud-based solution that actively evolves based on user feedback, eviivo's large, recent review base makes it the more dependable option.

Is BookingCenter or eviivo Suite™ Easier to Use?

eviivo Suite™ scores a 4.48/5 for ease of use based on multiple reviews emphasizing its intuitive interface and streamlined workflows. Users frequently mention how quickly staff adopt the system, with onboarding ratings around 4.38/5. Support interactions are also highly rated, with a 4.57/5 score, indicating strong assistance when needed.

In contrast, BookingCenter has a 0/5 rating for ease of use, with no recent reviews to gauge current usability or support. Its interface and onboarding process are unverified, making it a risky choice for teams that require straightforward implementation.

Edge: eviivo Suite™.

Which Has Better Features: BookingCenter or eviivo Suite™?

eviivo Suite™ offers 54 features, including multi-currency support, channel management, guest CRM, automated night audits, digital check-in, and revenue management—many of which are absent in BookingCenter, which provides none. Its features are tailored toward automating operations, increasing revenue, and improving guest engagement.

BookingCenter, by comparison, seems to provide a basic property management and GDS/OTA distribution system but lacks specific feature details or added functionalities. Given the extensive capabilities of eviivo, it clearly leads in feature depth.

Edge: eviivo Suite™.

Which Has Better Customer Support: BookingCenter or eviivo Suite™?

eviivo Suite™ enjoys a 4.57/5 customer support rating from 191 recent reviews, with users praising its professionalism, responsiveness, and helpful onboarding. Many mention that support staff resolve issues efficiently, making daily operations smoother.

BookingCenter, with no recent review data, cannot match this support reputation. The lack of feedback suggests support may be unverified or outdated, posing risks for hotels that depend on responsive assistance.

Edge: eviivo Suite™.

Which Has More Integrations: BookingCenter or eviivo Suite™?

eviivo boasts 32 verified integrations, including major OTAs like Expedia and Booking.com, and partners like Tripadvisor and D-Edge. The platform also supports a broad ecosystem of technology partners, facilitating smooth synchronization across systems.

BookingCenter has only 2 verified partners, including Airbnb and Aven Hospitality, limiting its connectivity options. The disparity makes eviivo the more adaptable choice for hotels needing diverse, reliable integrations.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: BookingCenter or eviivo Suite™?

With over 190 recent reviews, eviivo Suite™ scores highly across multiple hotel segments, especially B&Bs and independent hotels, which are its primary users. Its overall NPS of 9.17/5 indicates strong advocacy among users.

BookingCenter, lacking recent reviews and ratings, cannot be confidently rated. The absence of current feedback diminishes its credibility, especially when considering support and usability.

Edge: eviivo Suite™.

How Much Do BookingCenter and eviivo Suite™ Cost?

BookingCenter’s pricing details are unavailable, suggesting it may not operate on a transparent or subscription-based model. Conversely, eviivo Suite™ costs $700 monthly, with no free tier or trial, but includes extensive features and support.

If budget transparency is critical, eviivo’s fixed monthly price provides clarity. The lack of pricing data for BookingCenter makes it difficult for hoteliers to evaluate value upfront.

What Type of Hotel Should Use BookingCenter?

• Hotels that need a desktop or web-based PMS with GDS and OTA integrations.
• Properties seeking an all-in-one management system for distribution and reservations.
• Hotels comfortable with less frequent updates and support verification.
• Operations in regions where BookingCenter has an existing presence.

Not ideal if your hotel relies on recent support, extensive integrations, or modern automation.

What Type of Hotel Should Use eviivo Suite™?

• Independent properties, B&Bs, and small hotels seeking a user-friendly platform.
• Hotels that prioritize automation, multi-channel distribution, and revenue tools.
• Teams that want a system with active user feedback and ongoing development.
• Properties in need of reliable support, extensive integrations, and features like digital check-in.

Not ideal if your hotel prefers a very basic system or has a large enterprise infrastructure requiring custom solutions.

BookingCenter vs eviivo Suite™: The Bottom Line for Hotels

BookingCenter offers an integrated property management and GDS/OTA distribution package, primarily suited for properties comfortable with less frequent updates and support verification. Its core strength appears to be in regional or traditional setups, but the absence of recent reviews raises questions about ongoing development.

eviivo Suite™, with over 190 recent reviews and a customer support score above 4.5/5, sets the standard for modern hotel management. Its extensive feature set, integrations, and proven user satisfaction make it the safer, more scalable choice for independent hotels and small properties aiming for growth.

Choose BookingCenter if you operate in a region with proven support, or if your management prefers a simpler, less frequently updated system. Opt for eviivo Suite™ if you want a flexible, well-supported platform that adapts to your evolving needs.