Cambridge PMS vs. Noovy PMS:
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The Decision

Choosing between Cambridge PMS by Shiji and Noovy PMS hinges on your hotel’s operational needs and growth plans. Both products aim to streamline hotel management, but they diverge significantly in scope, user experience, and market presence. Cambridge PMS is a traditional, enterprise-focused platform with limited reviews, while Noovy offers a modern, all-in-one solution with robust customer feedback. Do you want a proven, established system or a newer, highly-rated platform?

Cambridge PMS is designed to serve larger, more complex properties and resorts, whereas Noovy caters to small to mid-sized hotels, boutique properties, and independent operators. The core difference lies in their feature sets and market reach, which will influence your decision based on size and complexity. Are you seeking a flexible, scalable system or a straightforward, user-friendly platform?

Is Cambridge PMS or Noovy Better for Hotels?

Cambridge PMS, by Shiji, provides a traditional property management backbone with a focus on deep integration for large-scale operations. Its lack of recent reviews and zero ratings suggest limited current customer engagement, which can be a red flag for ongoing support and feature updates. Conversely, Noovy boasts a recent, high review count (19 reviews in the last six months) with a 5-star overall rating and a 99% likelihood to recommend, indicating a highly satisfied user base.

While Cambridge PMS offers no recent reviews to gauge current performance, Noovy’s recent customer feedback highlights ease of use, excellent support, and a comprehensive feature set. The contrast suggests Noovy is more aligned with contemporary hotel needs, especially for independent or smaller properties. Is a modern, well-supported system more critical for your property today?

Noovy PMS vs Cambridge PMS: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-rich platform that combines PMS, channel management, booking engine, and revenue management in one, Noovy is the clear choice. Its user-friendly interface, high customer satisfaction, and extensive integrations make it suitable for hotels prioritizing automation and guest experience improvements.

On the other hand, if your property operates at a larger scale with complex requirements and prefers a traditional system with robust reporting and enterprise features—albeit with limited recent customer feedback—Cambridge PMS might appeal. However, given its lack of recent reviews and low market presence, Noovy’s modern approach and strong recent ratings make it the safer pick for most hoteliers looking to grow.

Is Cambridge PMS or Noovy Easier to Use?

Noovy’s user rating of 4.84 out of 5, based on 19 recent reviews, reflects a highly intuitive system that most users find easy to adopt. Customers praise its straightforward onboarding, simple interface, and minimal training needs, with many describing it as “reliable,” “fast,” and “friendly.” Support is frequently described as “excellent,” with quick, responsive assistance.

Cambridge PMS, with a rating of zero, provides no recent user feedback to evaluate usability. Its lack of reviews and limited information about onboarding or user experience suggest it may not be as accessible for modern hotel teams. Edge: Noovy.

Which Has Better Features: Cambridge PMS or Noovy?

Noovy’s platform includes 48 unique features, such as channel management, integrated CRS, online booking engine, housekeeping module, revenue management, mobile app, guest CRM, digital registration, and automated reminders—covering nearly every aspect of hotel operations. Its features are tailored for efficiency, automation, and guest engagement.

Cambridge PMS offers no specific features or modules, indicating a possible absence of comprehensive functionality. Its limited scope and the absence of recent updates or detailed feature lists suggest it may lack the breadth and depth that hoteliers now expect. Edge: Noovy.

Which Has Better Customer Support: Cambridge PMS or Noovy?

Noovy’s support rating of 4.89 out of 5, based on recent reviews, underscores its commitment to customer satisfaction. Users describe its support as “friendly,” “reliable,” and “responsive,” with round-the-clock availability.

Cambridge PMS offers no recent review data or support ratings, which raises concerns about ongoing vendor engagement and post-sales support. Without current feedback, it’s difficult to verify its service quality. Given the high praise for Noovy’s support, edge: Noovy.

Which Has More Integrations: Cambridge PMS or Noovy?

Noovy integrates with 40 verified partners, including major OTAs, payment providers, and revenue tools such as Otelier, SiteMinder, and RevControl. Its open APIs and broad integration ecosystem facilitate smooth automation and data sharing.

Cambridge PMS, with only 1 verified partner (Duetto), offers limited connectivity options. This restricts its adaptability for hotels seeking a plug-and-play, multi-channel environment. Edge: Noovy.

Which Do Hoteliers Rate Higher: Cambridge PMS or Noovy?

Noovy’s recent reviews showcase a consistent 5-star rating, with hoteliers praising its ease of use, support, and comprehensive features. The 19 reviews in the last six months demonstrate current, positive user experiences across diverse property types, especially boutique and city hotels.

Cambridge PMS has no recent reviews or ratings, making it impossible to assess current user sentiment. The lack of recent feedback diminishes confidence in its ongoing performance. Therefore, edge: Noovy.

How Much Do Cambridge PMS and Noovy Cost?

Cambridge PMS does not publicly disclose pricing details, suggesting a potential custom quote or enterprise-level fee. This opacity can complicate budgeting and decision-making.

Noovy charges a straightforward €£$5 per room per month, with no implementation fees, and includes round-the-clock support. It offers a transparent, affordable pricing model that appeals to small and mid-sized hotels. Edge: Noovy.

What Type of Hotel Should Use Cambridge PMS?

• Hotels that operate at a large scale, such as resorts or chains, requiring complex reporting and enterprise features.
• Properties with existing infrastructure that prefer traditional, tried-and-true systems.
• Hotels that need deep integrations with legacy systems or customized solutions.
• Teams that value extensive, customizable reporting and operational control.

Not ideal if:

• You’re a small or independent property seeking simplicity.
• You need frequent, up-to-date support or modern features.
• You want a system with recent customer reviews and feedback to guide your decision.

What Type of Hotel Should Use Noovy?

• Independent hotels, boutique properties, and city center hotels looking for an all-in-one platform.
• Hotels seeking a simple, fast onboarding process with intuitive user experience.
• Properties prioritizing automation, guest communication, and revenue management.
• Hotels with limited IT resources that need reliable, round-the-clock support.

Not ideal if:

• You operate a large chain that requires highly customized, enterprise-grade systems.
• Your property depends heavily on legacy integrations or specialized industry features.
• Your team prefers a system with decades of proven enterprise stability.

Noovy vs Cambridge PMS: The Bottom Line for Hotels

Cambridge PMS is a traditional, enterprise-focused system designed for larger, complex properties. Its lack of recent reviews and limited market presence suggest it may not be suitable for hotels that want modern features, easy onboarding, and active support.

Noovy provides a highly-rated, modern platform with extensive features that cover all key operational areas for small to mid-sized hotels. Its recent reviews and high support ratings make it the safer, more appealing choice for most hoteliers today.

If your hotel values ease of use, quick onboarding, customer satisfaction, and a transparent pricing structure, Noovy is the clear winner. Its comprehensive feature set and strong market presence position it as the platform to grow with.

Choose Cambridge PMS if you need a large-scale, customizable solution with specific legacy requirements. For most hotels looking to streamline operations and improve guest experiences today, Noovy is the better fit.