Canary Contactless Check-In vs. Fàcil by Arribatec:
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The Decision

Choosing between Canary Contactless Check-In and Fàcil by Arribatec hinges on your hotel’s specific needs, operational complexity, and growth ambitions. Both solutions aim to modernize the guest arrival experience, but Canary’s platform offers a broader suite of features and a more established market presence. Your decision should reflect whether you prioritize advanced integrations, guest engagement tools, and proven reliability or a more streamlined, innovative approach.

Canary’s extensive feature set and superior review metrics make it the more proven choice, especially for hotels aiming to scale and optimize their contactless check-in processes. Fàcil’s solutions, while promising, lack the depth and customer validation seen with Canary.

Is Canary Contactless Check-In or Fàcil Better for Hotels?

Both products address the core challenge of reducing front desk congestion and increasing guest convenience during check-in, but they diverge in scope and sophistication. Canary offers a comprehensive platform with 21 unique features, including ID verification, document scanning, network security, and pre-arrival upselling, which are absent in Fàcil. Meanwhile, Fàcil provides digital self-service options like kiosks, web-apps, holographic check-in, and mobile keys, focusing more on innovation than extensive feature depth.

Canary’s platform has accumulated over 1,390 reviews with a high-rated 4.68/5 overall and recent reviews from the last six months. Fàcil, on the other hand, has no available review data, making Canary the safer choice for reliability and proven performance. Is your hotel ready to invest in a mature, feature-rich platform rather than a newer, less validated solution?

Canary vs Fàcil: Which Should Your Hotel Choose?

If your hotel needs a proven, scalable guest management system that integrates with existing PMS and boosts revenue through upselling, go with Canary. Its extensive feature set, verified integrations with 54 partners, and global market presence support large or growing hotels seeking operational efficiency. If your focus is on innovative, high-tech check-in methods like holographic or mobile key experiences, and your hotel is smaller or experimental, Fàcil may appeal — though it lacks the review-backed track record.

For hotels prioritizing security, automation, and customer support, Canary’s high satisfaction ratings (4.69/5 support, 4.82/5 ease of use) make it the clear choice. Conversely, if your hotel is early in digital transformation and wants cutting-edge tools without extensive integration needs, Fàcil could fit — but beware of the lack of verified customer feedback.

Is Canary Contactless Check-In or Fàcil Easier to Use?

Canary boasts a user rating of 4.82/5 for ease of use, supported by its intuitive interface, quick onboarding (4.68/5), and a large base of positive recent reviews. Many users praise its straightforward setup, which typically takes about 20 minutes, and its ability to integrate with existing systems smoothly. Support and onboarding are also rated highly at 4.69/5, reinforcing its user-friendly reputation.

Fàcil, while innovative with features like holographic check-in, does not have publicly available review data or user ratings for ease of use. Without this information, it’s difficult to gauge how quickly your staff will adapt or how intuitive the interface will be for your team. Edge: Canary.

Which Has Better Features: Canary Contactless Check-In or Fàcil?

Canary offers 21 unique features exclusive to its platform, such as ID verification, document scanning, PCI compliance audits, automatic translations, and hotel website check-in portals. It also provides tools for threat lifecycle management, network security, and multi-lingual support, making it a comprehensive solution for security-conscious hotels.

Fàcil’s core features focus on self-service kiosks, web-app check-in, holographic check-in, and mobile keys—innovative, but less extensive. It lacks the depth of operational and security features found in Canary. Edge: Canary.

Which Has Better Customer Support: Canary Contactless Check-In or Fàcil?

Canary’s support is highly rated at 4.69/5, with reviews highlighting quick responses, helpful onboarding, and ongoing assistance. Clients frequently mention that Canary’s support team actively helps resolve technical issues, which is critical when deploying a system across multiple properties.

Fàcil provides no publicly available review data or detailed support ratings. Without concrete feedback, we cannot confirm its level of support quality. Based on proven track records, Edge: Canary.

Which Has More Integrations: Canary Contactless Check-In or Fàcil?

Canary integrates with 54 verified partners, including major property management systems like Oracle Hospitality, Vingcard, and HotelTime. Its extensive partner network supports seamless operations across a wide range of hotel types and systems.

Fàcil’s integration count is only five, with limited partner options, including only some basic self-service functionalities. It may require more customization and manual work to connect with your existing tech stack. Edge: Canary.

Which Do Hoteliers Rate Higher: Canary Contactless Check-In or Fàcil?

Canary’s reviews show an average rating of 4.68/5, with 95% of users recommending it and recent reviews confirming ongoing satisfaction. Hotels of various sizes and segments praise its ease of use, support, and ability to increase revenue.

Fàcil lacks publicly available reviews or ratings, making it impossible to assess user satisfaction reliably. Given the strong, recent feedback for Canary, it’s clearly the more trusted option. Edge: Canary.

How Much Do Canary Contactless Check-In and Fàcil Cost?

Canary’s pricing starts at $300 per month, with no freemium or trial options, reflecting its enterprise-grade positioning. Fàcil’s pricing details are unavailable, which might suggest a custom quote or less transparent model.

For hotels needing predictable costs and proven ROI, Canary’s transparent pricing provides clarity. Fàcil’s unknown costs make budgeting uncertain, which can be risky without a clear value proposition.

What Type of Hotel Should Use Canary Contactless Check-In?

• Hotels that aim to modernize their guest experience through comprehensive contactless solutions.
• Properties seeking advanced security features like ID verification and threat management.
• Hotels that want to increase revenue with upselling and dynamic offers.
• Hotels with existing PMS systems requiring seamless integration.
• Hotels looking for a scalable, customizable platform with global support.

Not ideal if your hotel is very small, with minimal tech infrastructure, or if you prefer a simple, less feature-heavy solution.

What Type of Hotel Should Use Fàcil?

• Hotels that want to experiment with holographic check-in and innovative guest engagement.
• Small or boutique hotels aiming for a unique, tech-forward brand experience.
• Hotels with limited budgets that want a low-cost, straightforward self-service check-in.
• Properties prioritizing guest convenience with mobile keys and web apps.
• Hotels that value a modern aesthetic over extensive operational features.

Not ideal if your hotel needs a mature, integrated platform with proven support and extensive feature depth.

The Bottom Line for Hotels

Canary Contactless Check-In is a mature, feature-rich platform supported by extensive reviews, integrations, and proven results across diverse markets. It excels in security, operational efficiency, and revenue growth—making it well-suited for hotels seeking a reliable, scalable solution. Its broad feature set and high user satisfaction guarantee a smoother digital transition.

Fàcil by Arribatec offers innovative tools like holographic check-in and mobile keys, appealing to hotels eager to showcase cutting-edge technology. However, with no review data and limited integrations, it’s better suited for small, experimental properties or those willing to accept a higher risk for a novel experience.

If your hotel values reliability, proven performance, and a comprehensive set of tools, go with Canary. For hotels prioritizing innovation and a unique guest journey, Fàcil could be worth exploring, but with caution.