Cloudbeds PMS vs. Shiji Daylight PMS:
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The Decision

Choosing between Cloudbeds PMS and Shiji Daylight PMS hinges on your property's size, complexity, and your specific operational needs. Cloudbeds offers a streamlined, all-in-one platform with a broad user base, while Shiji emphasizes scalability and in-depth guest data management, especially suited for larger or multi-property groups. Which system aligns better with your current and future growth ambitions?

Both systems aim to simplify your hotel management but diverge in their approach. Cloudbeds provides a user-friendly, integrated ecosystem with high user satisfaction and recent growth in reviews, whereas Shiji offers a robust, scalable platform focusing on sophisticated data centralization and automation. Are you prioritizing ease of use or advanced customization?

Is Cloudbeds PMS or Shiji Daylight PMS Better for Hotels?

Cloudbeds is widely appreciated for its simplicity, making it ideal for small to medium hotels, hostels, and boutique properties seeking a straightforward, all-in-one management system. It has the highest review count (1,071) with recent feedback, and a score of 4.63/5, indicating strong, current user satisfaction.

Shiji, on the other hand, is built for hotel groups of all sizes, from independents to chains, with a focus on centralized guest profiles and operational coherence. Its review count is significantly lower (32), and it has a lower overall rating (75.14 out of 100), with many users highlighting its scalability rather than ease of use. Given the recent reviews and higher overall rating, Cloudbeds provides more reliable, up-to-date feedback for hoteliers.

Do you need a system that’s easy to implement and operate daily, or a flexible backbone for large-scale operations?

Is Cloudbeds or Shiji Easier to Use?

Cloudbeds scores a 4.61/5 in ease of use, with many reviews praising its intuitive, straightforward interface that simplifies reservations, housekeeping, and reporting. Its onboarding process is rated 4.45/5, and users frequently mention how staff adoption is quick due to its user-friendly design. Customer support is also highly rated at 4.41/5, reinforcing its accessibility.

Shiji’s interface is similarly rated at 4.63/5, with users appreciating its clarity and ease of learning, especially for staff. Its onboarding score is 4.38/5, and users mention the comprehensive training resources and support team. The main edge here is the recent surge in Cloudbeds reviews, indicating more current positive experiences.

Edge: Cloudbeds.

Which Has Better Features: Cloudbeds or Shiji?

Cloudbeds offers 14 features exclusive to its platform, including a comprehensive channel manager, booking engine, revenue management, and integrations with popular systems like QuickBooks and PayPal. Its features focus on simplifying distribution, reservations, and financial tracking.

Shiji provides 48 features unique to its platform, such as advanced group booking, digital registration, automated reminders, task management, and extensive housekeeping modules. It also supports online check-in/out, integrated payment terminals, and detailed guest profiles.

While Shiji’s extensive feature set caters to complex, multi-property operations, Cloudbeds’s rich, targeted features support fast, efficient management for smaller properties.

Edge: Shiji Group.

Which Has Better Customer Support: Cloudbeds or Shiji?

Cloudbeds is rated 4.41/5 for customer support, with users citing prompt responses and reliable assistance. Recent reviews praise its support team for empathy and technical expertise, especially during onboarding and troubleshooting.

Shiji’s support score is slightly higher at 4.53/5, with users appreciating the 24/7 availability and knowledgeable staff. Many reviews mention the support team’s professionalism and quick resolutions, vital for larger operations requiring complex integrations.

Edge: Shiji Group.

Which Has More Integrations: Cloudbeds or Shiji?

Cloudbeds boasts 190 verified partners, including industry-standard integrations like SiteMinder, Expedia, and Umi Digital, with 27 shared partners with Shiji. Its ecosystem covers a broad range of booking, payment, and revenue tools, supporting extensive customization.

Shiji has 64 verified partners, with notable integrations like Amadeus, SALTO, and Onity, catering to large hotel chains with specific needs. Its API approach supports advanced automation, but the smaller partner network indicates a narrower focus compared to Cloudbeds.

Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Cloudbeds or Shiji?

Cloudbeds’s recent reviews show a 4.63/5 rating, with many praising its ease of use and support, especially among boutique, hostel, and independent hotels. The 81 recent reviews in the last six months reinforce its current relevance and user satisfaction.

Shiji, with a rating of 75.14/100, has fewer recent reviews (none in the last six months), mostly from larger hotel groups. Its users emphasize scalability and automation but note system speed issues.

Given the volume and recency of reviews, Cloudbeds is rated significantly higher by hoteliers today.

Edge: Cloudbeds.

How Much Do Cloudbeds and Shiji Cost?

Cloudbeds charges a base fee of $600/month, with no freemium or per-room charges, reflecting a straightforward pricing model. Shiji’s base price is $1,200/month, with no trial or additional fees indicated, but it is generally positioned as a premium system.

While Cloudbeds offers a more accessible entry point, Shiji’s higher cost aligns with its enterprise features. Your choice depends on whether your hotel prioritizes affordability or comprehensive, scalable solutions.

What Type of Hotel Should Use Cloudbeds?

• Hotels that need an easy-to-use, all-in-one management system to streamline daily operations.
• Properties prioritizing quick onboarding and staff adoption, such as hostels, boutique hotels, and small chains.
• Teams seeking a flexible system with strong reservation, channel, and revenue management tools.
• Hotels looking for a cost-effective, scalable platform with a broad integration marketplace.

Not ideal if your hotel requires extensive customization, complex automation, or enterprise-level analytics.

What Type of Hotel Should Use Shiji?

• Larger hotel groups or chains managing multiple properties needing centralized guest profiles.
• Hotels that require detailed automation and task management, such as digital check-in, reminders, and integrated housekeeping.
• Teams that need to scale operations quickly with a unified platform supporting complex group bookings.
• Hotels focused on delivering hyper-personalized guest experiences through comprehensive data collection.

Not ideal if your property is small, or if you prefer a more intuitive, simplified interface without extensive automation.

The Bottom Line for Hotels

Cloudbeds is a comprehensive, easy-to-use PMS that excels in delivering current, positive user experiences for small to medium properties. Its strong review count and recent feedback make it a reliable choice for hoteliers seeking efficiency, integration, and growth.

Shiji offers a robust, scalable system with extensive features tailored for larger hotel groups and properties demanding sophisticated automation and data management. Its lower recent review activity suggests it’s better suited for established, multi-property operations.

If your hotel values simplicity, current support, and rapid deployment, go with Cloudbeds. If your property needs a deeply customizable, enterprise-level platform capable of supporting complex operations, Shiji is the better choice.

Edge: Cloudbeds.