Engisoft vs. Semper:
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The Decision

Choosing between Engisoft by Enginyeria de Software S.A. (ENGISOFT) and Semper hinges on your hotel's specific needs. ENGISOFT is a legacy system with limited recent reviews and no current user feedback, while Semper is a cloud-based platform with over 50 recent reviews and a high recommended score. Both aim to streamline property management, but their approaches and features diverge significantly. Which system aligns better with your operational goals?

ENGISOFT offers a traditional PMS experience, while Semper provides a modern, integrated platform. Your decision should consider the current support, user-friendliness, and feature richness of each. Are you ready to make the best choice based on recent evidence?

Is Engisoft or Semper Better for Hotels?

ENGISOFT, developed since 1992, is a longstanding property management solution with no recent reviews, making its current effectiveness uncertain. In contrast, Semper has 51 recent reviews, a 4.88/5 support rating, and a 9.33/5 NPS score, reflecting active user satisfaction.

While ENGISOFT claims to streamline hotel operations, the lack of recent feedback raises questions about ongoing development and support. Semper, however, is praised for its ease of use, robust reporting, and comprehensive integrations, indicating it is more aligned with modern hotel needs.

Are you willing to rely on a system with no recent reviews, or do you prefer a solution with proven, current user satisfaction?

Semper vs Engisoft: Which Should Your Hotel Choose?

If your hotel needs a cloud-based system with extensive features, integrations, and positive recent reviews, go with Semper. It suits mid-sized to large hotels, resorts, and properties seeking automation, custom reporting, and integrated booking tools.

If your hotel prefers a more traditional, possibly on-premise system with minimal recent activity or updates, ENGISOFT might seem suitable. However, the lack of recent support and reviews makes this a risky choice. For most hoteliers today, Semper's active user base and proven support are more compelling.

For a modern, actively supported property management system, Semper is the clear winner. ENGISOFT may only be appropriate if your hotel specifically requires its unique modules like Spa & Wellness or Multi-lingual support, and you're prepared for limited updates.

Is Engisoft or Semper Easier to Use?

Semper scores highly on ease of use with a 4.55/5 rating based on recent reviews, praised for its intuitive interface, quick onboarding, and support team. Multiple users highlight how new staff can adapt rapidly, reducing training time.

ENGISOFT, by contrast, has a 0/5 rating, with no recent reviews or data on user experience, creating uncertainty about its current usability. Its interface may be outdated or less user-friendly, especially without recent updates or user feedback to confirm.

Edge: Semper.

Which Has Better Features: Engisoft or Semper?

Semper offers a wide array of features—78 different functionalities—including booking engine, channel management, guest CRM, online check-in/out, automated reminders, POS integration, and revenue management. It also provides tools for upselling, guest messaging, and digital registration, making it highly versatile.

ENGISOFT provides only 3 features, notably Spa & Wellness, Integrated CRS, and Multi-lingual support, lacking many core modern PMS functionalities. Its limited feature set suggests it may not meet the comprehensive needs of a contemporary hotel.

Edge: Semper.

Which Has Better Customer Support: Engisoft or Semper?

Semper excels with a 4.88/5 support rating, with reviews emphasizing their responsiveness, knowledgeable staff, and proactive assistance. Reviewers mention team members like Bea and Zizipho as going "beyond expectations," making support a distinct advantage.

ENGISOFT, with zero recent reviews and a 0/5 rating, provides no recent support feedback, leaving potential support quality uncertain. Without current data, Semper’s support clearly stands out.

Edge: Semper.

Which Has More Integrations: Engisoft or Semper?

Semper offers 11 verified integrations, including popular platforms like SiteMinder, Sage, and Cloudbeds, facilitating connectivity across booking, POS, and financial systems. Its API support also enables custom integrations and automation.

ENGISOFT has only 8 verified partners, with less prominent integrations and no recent updates. The limited integration options suggest it may struggle to connect with the latest third-party systems.

Edge: Semper.

Which Do Hoteliers Rate Higher: Engisoft or Semper?

Semper’s recent reviews and NPS score reflect a high satisfaction rate among users—94% likelihood to recommend—especially among boutique hotels, resorts, and properties seeking automation. Users praise its ease, support, and feature set.

ENGISOFT’s lack of recent reviews and scores makes it impossible to gauge current hoteliers' satisfaction. Given the active feedback on Semper, it clearly holds the current favor.

Edge: Semper.

How Much Do Engisoft and Semper Cost?

Semper charges a flat rate of $600 per month, with no mention of implementation fees or trial options. Its pricing structure suits hotels ready for an all-in-one, subscription-based system.

ENGISOFT does not publicly disclose pricing, which suggests it might be a custom quote or on-premise licensing model. The lack of transparent pricing could pose budgeting challenges.

Edge: Semper.

What Type of Hotel Should Use Engisoft?

• Hotels that prefer a traditional, possibly on-premise or legacy system.
• Properties that need specific modules like Spa & Wellness or Multi-lingual support.
• Managers comfortable with limited updates and support.
• Hotels with minimal need for extensive integrations or modern features.

Not ideal if...

• You require ongoing software support and recent updates.
• Your hotel aims for a fully integrated, cloud solution.
• You want a system with broad features and active user community.

What Type of Hotel Should Use Semper?

• Hotels seeking a comprehensive, cloud-based PMS with extensive features.
• Properties that prioritize automation, guest communication, and revenue management.
• Hotels looking for excellent support and frequent updates.
• Properties that want integrations with multiple third-party platforms like OTAs, POS, and CRMs.

Not ideal if...

• Your hotel prefers legacy on-premise systems.
• Your property is very small and only needs basic management features.
• You are budget-constrained and prefer minimal monthly costs.

The Bottom Line for Hotels

Semper is a modern, actively supported property management platform with a broad feature set, high user satisfaction, and frequent updates. Its integrations and support make it suitable for a wide range of mid-sized to large hotels aiming to improve operational efficiency and guest experience.

ENGISOFT, while historically established, appears outdated with no recent reviews, limited features, and uncertain support quality. It might appeal only to specific properties with niche requirements or legacy system dependencies.

For most hotels today, Semper offers a safer, more scalable, and better-supported solution. If your hotel values current user feedback, comprehensive features, and reliable support, Semper is the clear choice.