eviivo Suite™ CM vs. Goibibo:
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The Decision

You're evaluating two channel management options: eviivo Suite™ CM and Goibibo by Make My Trip. Both aim to expand your hotel's visibility and streamline distribution. While Make My Trip’s product appears to have little recent or review-backed data, eviivo Suite™ boasts a robust track record with over 231 reviews, recent feedback from 25 users in the last six months, and a high NPS score. Given this, eviivo clearly leads in proven performance.

Despite the lack of detailed reviews for Make My Trip, the absence of review data and user feedback suggests it’s less mature and tested compared to eviivo. Their market presence and integration support seem non-existent or unverified, which raises questions about reliability. Do you want a platform with a solid track record or a less-validated option?

Is eviivo Suite™ CM or Goibibo by Make My Trip Better for Hotels?

eviivo Suite™ CM is a dedicated channel manager tailored for hotels, B&Bs, and vacation rentals, connecting seamlessly with major OTAs through 32 verified partners. It offers features like real-time 2-way sync, inventory management, and rate controls, which are proven to reduce overbookings and administrative workload. Conversely, Make My Trip’s platform appears to have no listed integrations or features and is not verified through any user reviews, making it hard to assess its suitability.

eviivo’s expertise in hospitality and its verified integrations make it the more reliable choice for hotel-specific needs. Make My Trip's platform, lacking real-world validation, may not even be a true channel manager. Do you want a proven solution or an unverified one with no recent user feedback?

Which Should Your Hotel Choose: eviivo Suite™ CM or Goibibo by Make My Trip?

If your hotel needs a comprehensive, user-friendly channel manager with proven results—especially if you're managing multiple properties—then eviivo is the clear choice. Its high ease-of-use rating (4.65/5), excellent support (4.78/5), and extensive feature set make it ideal for small to medium-sized hotels, vacation rentals, and bed & breakfasts.

On the other hand, if your hotel operates primarily in regions where Make My Trip is dominant and you lack interest in verified features or support, you might consider their platform. However, the absence of recent reviews or integrations makes this a risky choice. For most hoteliers, especially those seeking reliability, eviivo’s proven performance is the safer bet.

Is eviivo Suite™ CM or Goibibo by Make My Trip Easier to Use?

eviivo receives a high ease-of-use rating of 4.65/5, with onboarding rated at 4.65/5, and support rated at 4.78/5. Users praise its intuitive interface, simplified channel management, and helpful support team, which is critical for quick staff adoption. Conversely, there’s no available data—no reviews, user ratings, or support insights—about Make My Trip’s platform, making it impossible to assess its ease of use.

Given the extensive recent positive feedback and high support scores, edge: eviivo Suite™ CM.

Which Has Better Features: eviivo Suite™ CM or Goibibo by Make My Trip?

eviivo offers 15 features exclusive to its platform, including PMS connectivity, real-time 2-way integrations, channel self-mapping, inventory management, and multi-currency support. These functionalities directly help reduce overbookings, automate rate adjustments, and streamline operations. In contrast, Make My Trip provides no listed features, integrations, or comparable functionalities, highlighting a lack of verified capability.

eviivo’s comprehensive feature set tailored for hospitality makes it the clear winner. Make My Trip’s platform, with no publicly available feature details, likely cannot meet hotel-specific management needs. Edge: eviivo Suite™ CM.

Which Has Better Customer Support: eviivo Suite™ CM or Goibibo by Make My Trip?

eviivo’s customer support is rated 4.78/5, with reviews emphasizing quick, friendly, and effective assistance. Users mention that support agents are competent and dedicated to resolving issues promptly, which is vital during onboarding and daily operations. There's no support data or user feedback available for Make My Trip’s platform, making it impossible to evaluate their support quality.

For hotel operators prioritizing dependable support, edge: eviivo Suite™ CM.

Which Do Hoteliers Rate Higher: eviivo Suite™ CM or Goibibo by Make My Trip?

eviivo’s reviews show an impressive 97% likelihood to recommend, with a high NPS score of 9.72/5, reflecting strong user satisfaction. The platform's recent reviews highlight consistent positive experiences across various property types, from vacation rentals to boutique hotels. Since Make My Trip has no recent or review-backed ratings, we have no data to compare.

Given eviivo’s strong, recent positive feedback, edge: eviivo Suite™ CM.

How Many Integrations Do Each Product Offer?

eviivo boasts 32 verified partners, including major OTAs and industry-specific integrations like Tripadvisor, D-Edge, and Experience Hotel. It supports seamless two-way real-time synchronization with multiple platforms, reducing admin and overbooking issues. Make My Trip, however, has no publicly verified integrations or partner count, suggesting limited or no connectivity options.

Edge: eviivo Suite™ CM for its extensive, verified integrations.

Which Do Hoteliers Rate Higher: eviivo Suite™ CM or Goibibo by Make My Trip?

eviivo’s users are highly satisfied, with 97% recommending it and recent reviews praising its ease of use, support, and features. Its high ratings across key metrics—ease, support, value—indicate broad hotel confidence. There are no recent reviews or ratings for Make My Trip, making it impossible to determine user satisfaction.

Edge: eviivo Suite™ CM.

What Is the Cost of Each Platform?

eviivo charges a fixed base price of $700, with no freemium, monthly per-room fees, or implementation costs, making it transparent and predictable. Make My Trip’s pricing details are unavailable, leaving uncertainty about costs and value.

For predictable budgeting, eviivo offers clear pricing. The lack of cost data for Make My Trip makes it difficult to evaluate value.

What Type of Hotel Should Use eviivo Suite™ CM?

• Hotels that need a proven channel manager with extensive integrations.
• Teams managing multiple properties, vacation rentals, or B&Bs.
• Hotels seeking a user-friendly platform with high support quality.
• Properties aiming to reduce overbooking and manual work.
• Hotels operating globally with multi-currency or multi-lingual needs.

Not ideal if you prefer a free or very low-cost platform, or if you're only managing a single property with minimal distribution needs.

What Type of Hotel Should Use Goibibo by Make My Trip?

• Hotels primarily targeting markets where Make My Trip dominates.
• Property owners willing to accept unverified features and support.
• Hotels interested in regional exposure within specific countries.

Not ideal if you need a reliable, proven, and feature-rich channel manager with recent user reviews.

The Bottom Line for Hotels

eviivo Suite™ CM is a well-established, highly-rated channel management solution with a proven track record, extensive features, and verified integrations. It is best suited for hotels, B&Bs, and vacation rentals seeking reliability, ease of use, and excellent support, especially if managing multiple properties.

Make My Trip’s platform, lacking recent reviews, features, and verified integrations, appears not to be a mature or hotel-focused solution. For most hoteliers, especially those looking to expand and streamline distribution, eviivo offers a safer, more effective choice.

If your hotel values proven performance, comprehensive features, and strong support, go with eviivo Suite™ CM. If regional presence and unverified offerings are acceptable risks, consider exploring Make My Trip further, but be aware of the potential gaps.