eviivo Suite™ CM vs. LH Plus (formerly Stardekk):
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The Decision

Choosing the right channel manager hinges on your hotel’s specific needs, operational scale, and growth ambitions. Both eviivo Suite™ CM by eviivo and Lighthouse’s LH Plus (formerly Stardekk) connect your property to multiple OTAs, reducing overbooking risks and expanding your online reach. However, eviivo's significantly higher review count and recent positive feedback make it the more reliable choice for hoteliers prioritizing user experience and support.

Are you looking for a platform with a proven track record and recent active user base? Or do you prefer a solution with broader integrations, regardless of review activity? Let’s dive deeper.

Is eviivo Suite or LH Plus Better for Hotels?

eviivo Suite™ excels in usability, boasting a 4.65/5 ease-of-use rating backed by 231 reviews—including 25 in the last six months—highlighting ongoing user satisfaction. Lighthouse’s LH Plus has a 3.83/5 rating from just 12 reviews, with only one recent review, making its current user sentiment less clear.

eviivo’s reviews consistently mention its intuitive interface, time-saving automation, and helpful support, whereas Lighthouse’s fewer reviews focus more on basic functionalities and stability. The lack of recent feedback on Lighthouse raises questions about its current performance and customer satisfaction.

Given the volume and recency of eviivo’s feedback, it’s clear that your team will benefit from a more proven and actively supported platform. Do you want a platform with recent, high-rated user experiences? Or are you willing to accept less current data for potentially broader integrations?

eviivo Suite vs LH Plus: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, easy-to-navigate channel manager with strong support and a proven track record, go with eviivo Suite™. Its focus on small to mid-sized properties, along with features like multi-property management and a user-friendly onboarding process, makes it ideal for teams prioritizing ease and reliability.

If your hotel requires an extensive network of over 200 integrations and broader global reach, Lighthouse’s LH Plus may appeal. It offers a larger partner ecosystem, including niche OTAs and local channels, suited for properties seeking maximum distribution breadth.

For hoteliers looking for a platform that’s reliable, well-supported, and highly rated, eviivo is the clear choice. Conversely, if your goal is to access the widest array of channels and you’re comfortable with a less reviewed platform, Lighthouse could fit.

Is eviivo Suite or LH Plus Easier to Use?

eviivo’s platform is rated 4.65/5 for ease of use, with reviews highlighting its intuitive interface and straightforward management. Users frequently praise its simplified navigation, quick onboarding, and minimal learning curve, with many mentioning how it saves hours weekly.

Lighthouse’s LH Plus has a lower rating of 3.83/5, with comments about its interface being less modern and requiring a steeper learning curve. Some users note that support is helpful but that the platform’s usability is less refined compared to eviivo.

Edge: eviivo.

Which Has Better Features: eviivo or Lighthouse?

eviivo offers 14 shared features plus one unique feature: Channel Self-Mapping, which simplifies OTA integrations. Users appreciate its multi-property management, rate optimization, and automation tools that streamline daily operations.

Lighthouse’s LH Plus, while offering over 70 verified partners, does not specify unique features beyond the core distribution management. Its focus is on broad connectivity rather than specialized features, making it less tailored for small-to-mid-sized properties.

The feature set and ease of use favor eviivo for hotel operators seeking a well-rounded, user-centric solution. Edge: eviivo.

Which Has Better Customer Support: eviivo or Lighthouse?

eviivo’s customer support is rated 4.78/5, with many users praising its quick, empathetic, and effective assistance. Review excerpts mention responsive agents and proactive onboarding, leading to smoother implementation.

Lighthouse’s support scores 3.79/5, with some reviews indicating support is "fast" but not always able to address complex or specific issues. Users feel support could be more transparent and proactive in resolving technical challenges.

Edge: eviivo.

Which Has More Integrations: eviivo or Lighthouse?

Lighthouse’s LH Plus boasts 71 verified partners, including major OTAs like Booking.com and Airbnb, as well as niche channels such as Mirai and Juyo Analytics. It offers a broader network of integrations, including exclusive partnerships with some local and regional channels.

eviivo connects to 32 verified partners, with five shared partners including major OTAs like TripAdvisor and PriceLabs. Its strength lies in deep, reliable integrations with key global OTAs rather than sheer volume.

If your focus is on extensive integration options, Lighthouse leads. For more curated, stable partnerships, eviivo’s fewer but more targeted connections may be preferable. Edge: Lighthouse.

Which Do Hoteliers Rate Higher: eviivo or LH Plus?

eviivo has a 4.56/5 rating for value and a 97% likelihood to recommend, based on 231 reviews, with recent feedback emphasizing its ease of use and support. Its active review base offers a current picture of user satisfaction.

Lighthouse’s LH Plus has no available overall rating or recent reviews, making it difficult to gauge current user sentiment or satisfaction levels. Based on the limited data, eviivo’s reviews paint a clearer picture of positive, ongoing user experiences.

Edge: eviivo.

How Much Do eviivo and Lighthouse Cost?

eviivo’s pricing starts at $700 per month with no freemium or free trial options. There’s no mention of setup fees, but the high base price suggests it’s geared toward established properties seeking a comprehensive solution.

Lighthouse’s LH Plus costs $500 per month, also without a free trial, making it slightly less expensive upfront. However, given fewer recent reviews, the overall value remains uncertain.

Your choice may depend on your budget and feature needs, but eviivo’s higher cost is justified by its strong support and proven performance.

What Type of Hotel Should Use eviivo?

• Hotels that want an easy-to-use, reliable channel manager with high customer satisfaction.
• Teams managing multiple small properties and seeking centralized control.
• Hoteliers prioritizing onboarding support and ongoing customer service.
• Properties that value automation and time savings in daily operations.
• Hotels aiming to expand their online visibility with trusted OTA connections.
• Not ideal if you prefer a platform with the broadest channel network regardless of user reviews or current support quality.
• Not ideal if your hotel has complex, niche distribution needs that lighthouse’s broader integration offers.

What Type of Hotel Should Use LH Plus?

• Hotels or vacation rentals that need broad OTA connectivity, especially in niche markets.
• Teams managing large portfolios and wanting extensive integration options.
• Hotels focused on expanding distribution channels without heavy emphasis on ease or support.
• Properties that are comfortable with less recent user feedback and potentially less responsive support.
• Not ideal if your hotel values proven, recent support experiences or prefers a platform with high user satisfaction.
• Not suitable if your team needs a platform with a straightforward, intuitive interface.

The Bottom Line for Hotels

eviivo Suite™ offers a highly rated, user-friendly solution with proven support and a solid feature set, making it ideal for small to mid-sized properties prioritizing ease and reliability. Its recent reviews and high satisfaction scores underscore its current effectiveness.

Lighthouse’s LH Plus provides a broader integration network with over 70 verified partners, suitable for larger portfolios or hotels seeking maximum distribution options. However, the lack of recent reviews suggests it may lack the same level of support or confidence as eviivo.

If your hotel seeks a dependable, easy-to-manage platform with current positive feedback, eviivo is the recommended choice. For extensive distribution needs and a wider OTA network, Lighthouse could be a fit, but weigh the support and review data carefully.

In summary, for most hoteliers actively evaluating channel management solutions today, eviivo’s high review count, recent positive feedback, and strong support make it the safer, more reliable pick. Lighthouse’s broader integrations are appealing but less backed by current user data, which is critical when selecting a platform to trust daily operations.