eviivo Suite™ HMS vs. Exely HMS:
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The Decision

Choosing the right hotel management software is crucial for streamlining operations, increasing revenue, and delivering a better guest experience. Both eviivo Suite™ HMS and Exely HMS aim to simplify hotel management, but they serve different types of properties and offer distinct features. Your decision should hinge on your hotel’s size, complexity, and specific needs, especially considering their differing review volumes and recent feedback.

eviivo boasts more reviews and more recent feedback, making its user experiences more current and reliable. Are you ready to see how these two compare across key areas?

Is eviivo Suite™ or Exely better for hotels?

Both eviivo and Exely provide comprehensive management tools, but they diverge in their core focus and user base. eviivo emphasizes simplicity and integrations, especially for independent hotels, B&Bs, and vacation rentals, with a broad feature set and a strong UK presence. Exely targets larger hotels and chains, focusing on automation, revenue optimization, and online reputation management.

eviivo offers deep integrations with 32 partners and a wide regional presence, whereas Exely connects with fewer partners but emphasizes automation and direct booking features. Given these differences, which platform aligns better with your growth goals?

eviivo Suite™ vs Exely: Which should your hotel choose?

If your hotel is an independent property or a smaller boutique, eviivo’s extensive feature set—like guest CRM, digital registration, and integrated CRS—makes it an ideal fit. Its higher review count (191 reviews vs 48 for Exely) and recent feedback emphasize its reliability and ease of use for small-to-medium properties.

Conversely, if your hotel is a larger operation seeking automation, channel management, and online reputation tools, Exely’s streamlined interface and robust booking engine are advantageous. For hoteliers prioritizing direct bookings and operational automation, Exely’s focus on these areas makes it the better choice.

Is eviivo Suite™ or Exely easier to use?

eviivo scores a 4.48/5 on ease of use, with users praising its intuitive interface and straightforward booking and billing processes. Its onboarding process is rated 4.38/5, and many reviews highlight how staff find it simple to adopt despite some interface design critiques.

Exely surpasses eviivo with a 4.88/5 ease-of-use rating, with reviewers emphasizing its clear, minimalistic interface, especially during busy periods. Users appreciate its quick onboarding (rated 4.82/5) and the smooth learning curve.

Edge: Exely.

Which has better features: eviivo Suite™ or Exely?

eviivo offers 36 shared features, including guest CRM, drag-and-drop tapechart, automated space optimization, mobile check-in, real-time reporting, and PCI compliance—many tailored to independent operators. It also has 18 unique features like integrated CRS, automated assignments, and ancillary revenue tracking, setting it apart.

Exely provides 36 shared features but only two unique ones: GDPR compliance and POS. Its strengths lie in automation, channel management, and direct booking tools, but it lacks some of eviivo’s extensive customization options.

Edge: eviivo.

Which has better customer support: eviivo or Exely?

eviivo’s support ratings stand at 4.57/5, with reviews highlighting its professionalism and quick resolution times, especially praising staff like Mr. Guetif. While some noted communication issues in chat support, overall, users appreciate the support quality.

Exely outperforms with a 4.9/5 support rating, with reviews emphasizing its friendly, responsive team and ongoing improvements. Users describe the support as highly attentive, with continuous updates and helpful onboarding.

Edge: Exely.

Which has more integrations: eviivo or Exely?

eviivo integrates with 32 verified partners, including major OTAs like Booking.com, Expedia, and industry tools such as Hotelchamp and D-Edge. Its extensive partner network enables seamless channel management for independent and small hotels.

Exely connects with 8 partners, including Booking.com, IDeaS, Oracle Hospitality, and Hotellab. While its integrations are fewer, they focus on automation, POS, and revenue management, suitable for larger properties.

Edge: eviivo.

Which do hoteliers rate higher: eviivo or Exely?

eviivo’s overall rating of 1/5 from 191 reviews seems inconsistent with the high-quality feedback, but recent reviews and scores like a 4.57/5 support its strong reputation among small hotel operators. Hotels in Europe and the UK particularly praise its usability and support.

Exely, with fewer reviews (48), scores a 0/5 overall rating but boasts a 4.9/5 customer support rating. It is favored by larger hotels and chains for automation and booking efficiency, though the limited number of reviews makes it less representative.

Given the more recent and numerous reviews, eviivo’s rating is more reliable.

Edge: eviivo.

How much do eviivo and Exely cost?

eviivo charges a flat $700 per month without a freemium or trial. Its pricing is straightforward but can be considered high for small properties.

Exely’s base price is $400 per month, with no free tier or trial available. It offers a more affordable entry point, especially for mid-sized hotels seeking automation and booking tools without extra costs.

What type of hotel should use eviivo?

• Hotels that operate as independent B&Bs, inns, or vacation rentals.
• Small properties needing an easy-to-use PMS with booking and billing.
• Teams prioritizing integrations with OTAs like Booking.com and Expedia.
• Properties seeking automation for guest management and revenue.
• Hotels with a limited IT staff looking for straightforward onboarding.

Not ideal if:

• You require extensive customization or advanced analytics.
• Your property is a large chain or hotel group.
• You need POS systems or GDPR compliance (not available in eviivo).

What type of hotel should use Exely?

• Larger hotels or small chains focused on automation and operational efficiency.
• Properties aiming to boost direct bookings through integrated booking engines.
• Hotels seeking a reliable PMS combined with online reputation management.
• Teams that value continuous updates and proactive support.
• Hotels in need of a straightforward, cloud-based system with minimal complexity.

Not ideal if:

• You operate as an independent boutique with complex customization needs.
• Your focus is heavily on guest CRM or ancillary revenue features.
• You prefer extensive third-party integrations beyond what Exely offers.

eviivo vs Exely: The Bottom Line for Hotels

eviivo and Exely serve different segments within the hotel industry. eviivo’s broad feature set, extensive integrations, and strong UK and European presence make it ideal for independent operators and small properties seeking simplicity and reliability. Its recent reviews indicate a high level of customer satisfaction and ongoing product improvements.

Exely, with its higher support ratings and focus on automation, is better suited for larger hotels and chains that need to streamline operations, manage multiple channels, and grow direct bookings efficiently. Its fewer integrations and lower review count suggest a more niche focus.

If your property is small, independent, or vacation-focused, eviivo’s depth and community trust make it the safer choice. For larger operations prioritizing automation and revenue growth, Exely provides a compelling, cost-effective solution.

In conclusion,, if recent and volume of reviews matter most, eviivo’s more extensive user feedback makes it the stronger overall option. Its current ratings and recent reviews underscore its reliability and ongoing innovation, making it the recommended pick for most small to medium hotels.