eviivo Suite™ HMS vs. Getabed Suite:
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The Decision

When evaluating hotel management software, your focus is on tools that improve operational efficiency, increase direct bookings, and support your property’s growth. Both eviivo Suite™ and Getabed Suite aim to streamline your daily management tasks, but they differ significantly in maturity, user feedback, and regional presence. While eviivo offers a mature, feature-rich platform with strong customer support, Getabed provides a newer, high-conversion booking engine with a narrower scope. Which solution aligns better with your hotel’s needs?

Is eviivo Suite™ or Getabed Suite better for hotels?

eviivo Suite™ stands out as the more established product, with over 191 reviews and recent feedback from 22 users in the last six months. Its high rating of 87.7 points and a 95% likelihood to recommend reflect widespread satisfaction among independent hotels, B&Bs, and vacation rentals primarily in Europe and North America. Conversely, Getabed Suite, with zero reviews, offers no current user feedback or rating data, making it difficult to assess its real-world performance or customer satisfaction.

Both products aim to simplify hotel management, but eviivo's extensive feature set and proven track record indicate a mature solution with a large, global user base. Getabed’s promise centers on increasing direct reservations via a high-conversion booking engine, yet the absence of reviews means you lack trustworthy insights into its effectiveness or customer support. Are you comfortable choosing a platform with proven results and extensive user feedback?

eviivo Suite™ vs Getabed Suite: Which should your hotel choose?

If your hotel needs a comprehensive property management system, channel management, and multi-channel integration, eviivo Suite™ is the clear choice. Its core strengths include extensive features like multi-currency support, guest CRM, automated night audits, and robust reporting, all backed by a large user base and positive reviews. For properties seeking an all-in-one solution that supports operational efficiency and growth, eviivo’s maturity and regional presence make it the safer bet.

Alternatively, if your hotel primarily seeks to boost direct reservations without paying commissions, and you’re comfortable adopting a newer platform, Getabed Suite might appeal. Its focus on a high-conversion booking engine aims to reduce cancellations and increase direct bookings. However, with no reviews or proven track record, this choice involves higher risk, especially for properties that value reliability and extensive support.

In summary, choose eviivo if you prioritize proven reliability, comprehensive features, and strong customer support. Opt for Getabed if your main goal is direct reservation growth and you’re willing to accept the risks of an unreviewed platform.

Is eviivo Suite™ or Getabed Suite easier to use?

eviivo Suite™ boasts a high ease-of-use rating of 4.48 out of 5, with many users praising its intuitive interface and straightforward onboarding process. Its onboarding ratings of 4.38 out of 5 indicate that your staff will likely adapt quickly, and the platform’s well-designed features facilitate daily operations. Customer reviews highlight its user-friendly design, which reduces training time and minimizes errors.

Getabed Suite has no publicly available reviews or ratings, making it impossible to assess its usability. Given its focus on a high-conversion booking engine, it may be simpler for front-end website integration but lacks evidence of an overall management interface tested and rated by users. Without user feedback, you risk investing in a platform whose ease of use remains unverified.

Edge: eviivo Suite™.

Which has better features: eviivo Suite™ or Getabed Suite?

eviivo Suite™ offers a broad array of features—54 in total—including multi-currency support, group bookings, native email marketing, website development, channel management, guest profiles, revenue management, and automated night audit. Its suite of tools caters to operational needs and guest engagement, making it suitable for independent hotels, B&Bs, and vacation rentals.

Getabed Suite currently provides no specific feature count or detailed list but emphasizes its high-conversion booking engine designed to increase direct reservations and reduce cancellations. While this focus may be advantageous for driving bookings, it lacks the breadth of operational tools found in eviivo.

Edge: eviivo Suite™.

Which has better customer support: eviivo Suite™ or Getabed Suite?

eviivo’s customer support scores 4.57 out of 5, with reviews highlighting professionalism, quick issue resolution, and thorough onboarding training. Users frequently mention the helpfulness of support staff like Mr. Guetif and appreciate the platform’s responsiveness, especially during implementation and troubleshooting.

Getabed Suite has no published reviews or ratings, leaving uncertainty about its support quality. Given the complex nature of hotel management, this lack of feedback is a significant risk, especially for hotels that value reliable, responsive assistance.

Edge: eviivo Suite™.

Which has more integrations: eviivo Suite™ or Getabed Suite?

eviivo boasts 32 verified partners, including Experience Hotel, Hotelchamp, Tripadvisor, Canary Technologies, D-Edge, and others. Its integrations span channel managers, OTAs, payment processors, and revenue tools, supporting a diverse ecosystem.

Getabed Suite offers no documented integrations or partner connections, which could hinder your ability to connect with other systems or expand distribution channels. This limitation could impact your operational flexibility and scalability.

Edge: eviivo Suite™.

Which do hoteliers rate higher: eviivo Suite™ or Getabed Suite?

eviivo’s overall score of 87.72 and a 95% likelihood of recommendation reflect high satisfaction across its diverse hotel segments, especially B&Bs, vacation rentals, and independent hotels. Recent reviews praise its ease of use, customer support, and operational efficiency.

Getabed Suite remains unreviewed, so there’s no available data on user satisfaction or ratings from hoteliers. This absence makes it impossible to gauge how actual users perceive the platform’s performance or support.

Edge: eviivo Suite™.

How much do eviivo Suite™ and Getabed Suite cost?

eviivo Suite™ charges a base fee of $700 per month, with no free trial, implementation fees, or monthly per-room charges. Its pricing structure is transparent, catering to small and large properties alike, with a focus on delivering a comprehensive solution.

Getabed Suite’s pricing details are not publicly available, which could complicate budgeting and planning. The lack of transparency suggests you would need to contact sales directly, potentially delaying your decision process.

In conclusion, eviivo’s clear and transparent pricing model offers better predictability and value.

What type of hotel should use eviivo Suite™?

• Hotels that need an all-in-one property management system with extensive operational features.
• Hotels with multiple properties, requiring strong channel management and reporting tools.
• Independent hotels, B&Bs, vacation rentals, and boutique properties seeking automation to save time.
• Hotels aiming to expand their distribution through reliable integrations with OTAs and other partners.
• Hotels that prioritize customer support and proven user satisfaction.

Not ideal if you operate a very small property with minimal management needs or if you’re looking for a simple booking engine only.

What type of hotel should use Getabed Suite?

• Hotels that want to boost direct reservations without paying commissions.
• Properties focused on growing their website booking capabilities.
• Hotels comfortable with a newer, less proven platform and willing to accept potential risks.
• Hotels that primarily need a high-conversion booking engine integrated with their website.
• Properties that value automation to reduce cancellations and no-shows.

Not ideal if you require a full property management system, extensive integrations, or proven customer support.

eviivo Suite™ vs Getabed Suite: The bottom line for hotels

eviivo Suite™ is a mature, feature-rich platform with an extensive user base, strong support, and proven success across multiple regions. Its broad set of operational tools, integrations, and high satisfaction ratings make it suitable for hotels seeking reliable management solutions.

Getabed Suite is a newer player with a targeted focus on increasing direct bookings through a high-conversion engine. Its lack of reviews and integrations makes it a riskier choice, better suited for hotels willing to experiment with a less established platform and prioritize website reservations.

Choose eviivo if you need a trusted, comprehensive management system that supports your growth and operational needs. Opt for Getabed if your primary goal is to increase direct reservations and you accept the uncertainty of a newer platform.