Frontdesk Anywhere vs. Mews PMS:
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The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency, guest satisfaction, and revenue growth. Both Frontdesk Anywhere by Frontdesk Anywhere and Mews PMS aim to simplify hotel management; however, their capabilities and market presence differ significantly. Your decision hinges on your hotel’s size, complexity, and growth ambitions. Are you prioritizing recent reviews and broad adoption? Or do you need a platform with extensive integrations and advanced features?

Is Frontdesk Anywhere or Mews Better for Hotels?

Frontdesk Anywhere offers a straightforward, cloud-based PMS designed primarily for small to mid-sized independent hotels and motels. It excels in core reservation and operational functions, with a simple interface appreciated in reviews. Conversely, Mews PMS boasts a vastly larger user base, with over 750 reviews and a recent surge in positive feedback, reflecting its strong market presence and ongoing innovation. While Frontdesk Anywhere’s ratings (4.47/5 overall, 15 reviews) are solid, Mews’s higher rating of 4.62/5 and 758 reviews, especially recent ones, indicate a more trusted and widely adopted solution. Which platform aligns better with your hotel’s growth plans and feature needs?

Mews vs Frontdesk Anywhere: Which Should Your Hotel Choose?

If your hotel requires a flexible, scalable system that can handle multiple properties, complex operations, or future growth, Mews is the clear winner. Its extensive ecosystem, over 43 proprietary features, and 336 verified integrations support a broad range of hotel types, from boutique to large chains. Alternatively, if your team needs a simple, no-frills solution for a smaller property with limited operational complexity, Frontdesk Anywhere’s ease of use and lower cost might suffice. But for most hotels aiming for innovation and expansion, Mews’s broader capabilities make it the smarter choice.

Is Frontdesk Anywhere or Mews Easier to Use?

Frontdesk Anywhere’s ease of use is reflected in its 4.77/5 UI rating and positive reviews praising its intuitive reservation and check-in processes. Its onboarding process, rated 4.38/5, is straightforward for small teams. Mews scores slightly lower at 4.7/5 but wins in recent reviews for its modern, user-friendly interface and flexible onboarding, enabling quick staff adoption. Given the more extensive user feedback and recent updates, Mews’s UI is arguably more aligned with modern expectations, especially for larger or rapidly changing teams.

Edge: Mews.

Which Has Better Features: Frontdesk Anywhere or Mews?

While both platforms share 16 core functionalities like reservations, reporting, and online check-in, Mews offers a significant advantage with 43 additional features. These include multi-lingual and multi-currency support, guest CRM, digital registration, integrated payments, Kiosk check-in, automated reminders, and mobile apps, all absent in Frontdesk Anywhere. No other property management system matches Mews’s breadth of features, which support modern, multi-property, multi-channel operations.

Edge: Mews.

Which Has Better Customer Support: Frontdesk Anywhere or Mews?

Frontdesk Anywhere’s reviews highlight a dedicated, helpful support team praised for 24-hour assistance and professionalism. Customers frequently mention quick resolutions and friendly staff, with a support rating of 4.7/5. Meanwhile, Mews’s support, though generally strong, has occasional mentions of bugs and slower initial onboarding. However, recent reviews indicate ongoing improvements and quick issue resolution, especially for their enterprise clients. Overall, the volume and recency of Mews’s reviews suggest a more reliable, well-established support system.

Edge: Frontdesk Anywhere.

Which Has More Integrations: Frontdesk Anywhere or Mews?

Mews proudly boasts 336 verified integrations, far surpassing Frontdesk Anywhere’s 15. Shared systems include major channel managers like SiteMinder and Revinate, with Mews offering extensive additional integrations across revenue management, CRM, and payment providers. The Mews Marketplace adds over 1,000 apps, giving your hotel unmatched flexibility. Frontdesk Anywhere’s limited integrations restrict its ability to connect with modern tech ecosystems, which could hinder growth and operational agility.

Edge: Mews.

Which Do Hoteliers Rate Higher: Frontdesk Anywhere or Mews?

Mews’s recent reviews reflect a higher overall rating (4.62/5) and a slightly higher likelihood to recommend (93%) compared to Frontdesk Anywhere. Hotels across segments—independent, boutique, hostel—rate Mews particularly highly, with many praising its ease of use, flexibility, and continuous innovation. Conversely, Frontdesk Anywhere’s smaller review count (15, with no recent reviews) and lower recent feedback make its rating less representative of current performance.

Edge: Mews.

How Much Do Frontdesk Anywhere and Mews Cost?

Frontdesk Anywhere does not publish explicit pricing, but it is generally known as a more affordable, subscription-based platform targeted at small properties. Mews’s pricing starts at $900 per month, which includes comprehensive features and integrations suited for properties seeking scalability. Budgeting for Mews involves higher upfront costs but offers a broader feature set and future-proofing. Exact costs depend on property size and customization, so direct quotes are recommended.

What Type of Hotel Should Use Frontdesk Anywhere?

• Hotels that prioritize simplicity and ease of use without extensive features.
• Small properties with limited operational complexity, such as motels and small resorts.
• Teams seeking a straightforward reservation system and basic management tools.
• Hotels with tight budgets or those new to PMS technology.
• Not ideal if your property plans to expand, needs advanced automation, or multi-property management.

What Type of Hotel Should Use Mews?

• Boutique hotels, branded hotels, and resorts seeking scalable, flexible solutions.
• Multi-property groups requiring centralized management and rate control.
• Hotels looking for extensive integrations, automation, and guest-centric features.
• Teams that want to innovate in guest experience, such as contactless check-in or digital ordering.
• Not ideal if your hotel is very small, with minimal tech needs, or if initial costs are a concern.

The Bottom Line for Hotels

Mews and Frontdesk Anywhere serve different hotel segments and operational needs. Frontdesk Anywhere’s simple, budget-friendly approach suits small, independent properties with limited growth plans. Mews, with its advanced features, extensive integrations, and broad user base, caters to hotels aiming to scale and innovate aggressively.

If your hotel needs a solution that can grow with you, offers robust automation, and boasts a large, recent review base, Mews is the clear choice. Its higher rating, more recent positive feedback, and comprehensive ecosystem indicate a more reliable and future-ready platform.

Choose Frontdesk Anywhere only if your focus is on basic management and low cost. For most modern hotels, especially those planning expansion or seeking a tech-driven experience, Mews’s capabilities and proven market presence make it the smarter investment.