Guest Tracker PMS vs. Shiji Daylight PMS:
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The Decision

Choosing the right property management system (PMS) can transform your hotel's operations and guest experiences. Guest Tracker PMS by TCS Systems and Shiji Daylight PMS both aim to streamline processes, but they serve different hotel profiles and maturity levels. Your decision hinges on your hotel's size, regional needs, and the features you prioritize.

Guest Tracker PMS appears to lack recent reviews and is rated very poorly overall. Conversely, Shiji Daylight PMS boasts a substantial review base, high ratings, and active customer support—making it the more reliable option for hotels seeking a modern, scalable PMS.

Is Guest Tracker PMS or Shiji Daylight PMS Better for Hotels?

Guest Tracker PMS by TCS Systems is designed to provide basic reservation, check-in, and billing functions. However, it has not received recent reviews and scores a 0/5 overall, indicating little confidence from users.

In contrast, Shiji Daylight PMS is a cloud-native, feature-rich platform with a 74.68/100 score and 32 recent reviews. Users praise its ease of use, automation capabilities, and scalability, making it suitable for a wide range of hotel types, from independent boutiques to large chains.

The stark difference in recent review activity and ratings signals that Shiji Daylight is actively supported and evolving, while Guest Tracker PMS’s ongoing viability is questionable. Would you rather base your decision on a proven, well-reviewed product or one with no recent user feedback?

Shiji Daylight PMS vs Guest Tracker PMS: Which Should Your Hotel Choose?

If your hotel needs a reliable, feature-rich PMS with strong support and a proven track record, go with Shiji Daylight PMS. It’s ideal if you prioritize automation, detailed reporting, integrations, and a user-friendly interface that reduces staff training time.

If your hotel only requires very basic management functions and has minimal growth plans, Guest Tracker PMS might suffice—though its lack of recent reviews and features suggests it’s not future-proof. Larger or growing hotels should lean toward Shiji Daylight for scalability and ongoing support.

This comparison clearly favors Shiji Daylight for most hotels, especially those seeking a future-ready solution with comprehensive features and active customer engagement.

Is Guest Tracker PMS or Shiji Daylight PMS Easier to Use?

Guest Tracker PMS has no recent ratings or reviews, making it impossible to assess its usability. Its lack of user feedback suggests it might not be actively supported or intuitive.

Shiji Daylight PMS, rated 4.63/5 for ease of use based on recent reviews, is widely praised for its intuitive design, training materials, and quick onboarding. Users find it simple to adopt and operate, with many highlighting that new team members can learn it quickly.

Edge: Shiji Daylight PMS.

Which Has Better Features: Guest Tracker PMS or Shiji Daylight PMS?

Guest Tracker PMS offers only basic functionalities—reservation, billing, and check-in—lacking any advanced features or integrations, and has no documented unique features.

Shiji Daylight PMS provides over 98 features, including guest profiles, online check-in/out, integrated CRS, mobile apps, task management, automated reminders, real-time reporting, and extensive integrations with third-party systems like SiteMinder, Revinate, and IDeaS. Its comprehensive capabilities support operational efficiency and guest personalization at scale.

Edge: Shiji Daylight PMS.

Which Has Better Customer Support: Guest Tracker PMS or Shiji Daylight PMS?

Guest Tracker PMS has no recent reviews referencing support or onboarding, casting doubt on its support quality or availability.

Shiji Daylight PMS consistently receives positive feedback for its support team, with a 4.53/5 rating and comments praising its professionalism and responsiveness. Numerous reviews mention smooth onboarding and ongoing technical assistance, critical for hotel operations.

Edge: Shiji Daylight PMS.

Which Has More Integrations: Guest Tracker PMS or Shiji Daylight PMS?

Guest Tracker PMS does not list any verified integrations, suggesting limited or no connectivity to other systems.

Shiji Daylight PMS boasts 64 verified partners, including major industry players like SiteMinder, Revinate, IDeaS, and Amadeus. It offers extensive integration options for channel management, revenue management, guest feedback, and EPoS solutions, supporting a connected hotel ecosystem.

Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: Guest Tracker PMS or Shiji Daylight PMS?

Guest Tracker PMS has no recent reviews or ratings, making it impossible to gauge user satisfaction.

Shiji Daylight PMS is rated 4.63/5 by users who highlight its user-friendliness, feature set, and support. The majority of recent reviews are positive, and its Net Promoter Score (NPS) of 8.94/10 indicates strong customer advocacy.

Edge: Shiji Daylight PMS.

How Much Do Guest Tracker PMS and Shiji Daylight PMS Cost?

Guest Tracker PMS doesn’t publicly list pricing or offer free tiers, making cost comparison difficult.

Shiji Daylight PMS costs $1,200.00 as a base price, with no ongoing monthly or implementation fees listed. This transparent pricing allows hotels to evaluate ROI against the feature set and support provided.

What Type of Hotel Should Use Guest Tracker PMS?

• Hotels with very basic management needs, such as small properties or those with minimal tech reliance.
• Teams seeking a simple, no-frills solution for reservations and billing.
• Hotels with low growth plans and limited budget for technology upgrades.

Not ideal if:

• Your hotel plans to expand or upgrade operations.
• You need advanced features like integrations, automation, or detailed analytics.
• You require support and frequent updates.

What Type of Hotel Should Use Shiji Daylight PMS?

• Hotels of all sizes, from boutique properties to large international chains.
• Teams seeking a scalable system with automation, reporting, and integrations.
• Hotels wanting to improve operational efficiency and guest personalization.
• Properties in regions where Shiji’s local support and compliance features are available.

Not ideal if:

• You only need minimal management functionality.
• Your hotel is in a region not supported by Shiji’s infrastructure.
• You prefer an open-source or very low-cost solution with limited features.

Shiji Daylight PMS vs Guest Tracker PMS: The Bottom Line for Hotels

The core difference is that Shiji Daylight PMS is a comprehensive, well-supported platform with extensive features, while Guest Tracker PMS appears to be a basic, unsupported system with no recent user feedback.

If your hotel values scalability, integrations, automation, and active support, Shiji Daylight PMS is the clear choice—its 32 recent reviews and high ratings reinforce its reliability.

Choose Guest Tracker PMS only if your needs are exceedingly simple, and you’re prepared to accept the risks associated with minimal recent user feedback and support.

For most hotels seeking operational efficiency and future-proof technology, Shiji Daylight PMS offers a proven, robust solution that grows with your business.