HoresPlus vs. Mews PMS:
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The Decision

Choosing between HoresPlus by Hores and Mews PMS by Mews hinges on your hotel’s operational needs, size, and growth plans. Both aim to streamline management and improve guest experiences, but they diverge significantly in scalability, features, and recent market presence. How do you determine which platform aligns best with your current and future goals?

HoresPlus has served over 600 hotels for more than 30 years, yet it lacks recent reviews and a high overall rating. Mews, by contrast, boasts over 750 reviews with a recent surge—98 reviews in the last six months—and a 4.62/5 rating, making it the more trusted and validated option. Are you prioritizing proven user satisfaction and ongoing innovation?

Is HoresPlus or Mews Better for Hotels?

HoresPlus offers a traditional, on-premise style property management approach, emphasizing operational control for hotels seeking established solutions. Mews, on the other hand, is a cloud-native platform designed for modern, scalable hotel operations, providing extensive integrations and automation.

While HoresPlus has a longer history, its lack of recent updates and reviews weakens its credibility. Mews’ recent reviews highlight its ease of use, continuous feature improvements, and high likelihood of recommendation, making it the stronger choice for hotels seeking current best practices.

Would your hotel benefit more from a legacy system or a forward-thinking platform with substantial user validation?

Mews PMS vs HoresPlus: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich PMS with a global presence, go with Mews. Its extensive marketplace, over 336 verified integrations, and multi-property management tools suit mid-size and larger hotels aiming to grow or modernize.

If your hotel operates within a single region and prefers a system with a longstanding reputation, HoresPlus might still appeal—though its limited recent reviews and zero recent ratings are concerning. Generally, if modern automation, guest personalization, and flexibility are priorities, Mews is the clear winner.

Are you seeking a future-proof system with proven user satisfaction or a traditional platform with a long history?

Is HoresPlus or Mews Easier to Use?

Mews’ user experience is highly rated at 4.7/5, with recent reviews praising its modern, intuitive interface and seamless onboarding. Customers highlight how staff can quickly adopt Mews, reducing training time and operational friction.

HoresPlus has no recent reviews, and its usability ratings are unavailable, which raises questions about staff adoption and ease of use. The lack of recent feedback suggests it may not match Mews’ user-friendly design and support.

Edge: Mews.

Which Has Better Features: HoresPlus or Mews?

Mews offers 49 shared features and additionally boasts 10 unique functionalities, including multi-lingual support, guest CRM, automated night audit, and SOC2 compliance—features that HoresPlus does not provide. Its marketplace alone has over 1,000 third-party integrations, enabling extensive customization.

HoresPlus, with fewer recent updates, lacks the broad feature set and integrations that modern hotels require. The absence of advanced features like multi-currency support or guest profiles puts it at a disadvantage.

Edge: Mews.

Which Has Better Customer Support: HoresPlus or Mews?

Mews scores 4.27/5 for support, with recent reviews praising its responsiveness and proactive engagement, even amid occasional bugs. Users appreciate the dedicated onboarding and ongoing assistance that help hotels adapt quickly.

HoresPlus’ reviews are absent, making it impossible to gauge support quality. Given Mews’ recent review volume and positive feedback, it clearly demonstrates a support system proven to deliver timely assistance.

Edge: Mews.

Which Has More Integrations: HoresPlus or Mews?

Mews offers 336 verified partners, including top names like Profitroom, Onity, and D-Edge, with a marketplace boasting over 1,000 integrations—enabling comprehensive technological ecosystems.

Hores has only 7 verified partners, with no additional integrations listed. For hotels reliant on connecting various systems—revenue management, channel management, POS—Mews offers a clearly superior ecosystem.

Edge: Mews.

Which Do Hoteliers Rate Higher: HoresPlus or Mews?

Mews enjoys a 4.62/5 overall rating, with recent reviews praising its user interface, automation capabilities, and support. Its 93% likelihood of recommendation reflects strong user trust across diverse hotel segments, especially boutique, city-center, and hostel properties.

HoresPlus has no recent reviews or ratings, making it impossible to assess current user sentiment. Based on available data, Mews is the preferred choice for user satisfaction.

Edge: Mews.

How Much Do HoresPlus and Mews Cost?

HoresPlus does not publish pricing details publicly, indicating a tailored quote approach, which can obscure value assessment. Mews charges a base fee of $900 per month, with all features included and no implementation or hidden costs, providing transparent pricing.

The transparency and predictable costs of Mews make it easier for your team to budget and evaluate ROI.

HoresPlus: Pricing unknown; Mews: $900/month.

What Type of Hotel Should Use HoresPlus?

• Hotels that prefer on-premise systems with long-standing operational control.
• Hotels in regions where HoresPlus has a strong legacy presence.
• Smaller properties that do not require extensive integrations or automation.
• Teams that prioritize traditional management tools over cloud-based flexibility.

Not ideal if your hotel aims for modern automation, extensive integrations, or plans to scale.

What Type of Hotel Should Use Mews?

• Hotels seeking an adaptable, cloud-based PMS with a growing ecosystem.
• Boutique, city-center, or hostel properties that value ease of use and automation.
• Multi-property groups needing centralized control and real-time management.
• Hotels aiming to enhance guest experience with digital check-in, contactless payments, and personalized services.

Not ideal if your hotel prefers legacy, on-premise solutions with minimal integration needs.

Mews vs HoresPlus: The Bottom Line for Hotels

Mews is a modern, cloud-based PMS with a proven track record, extensive features, and a vast ecosystem of integrations, backed by recent and high-volume reviews. Its user ratings, support, and continuous innovation make it the more reliable choice for hotels pursuing efficiency and growth.

HoresPlus, while historically significant, lacks recent validation and comprehensive features, limiting its suitability for hotels seeking a competitive edge in today’s digital hospitality landscape. If scalability, automation, and user satisfaction matter, go with Mews.

Choose Mews if your hotel values agility, integration, and proven customer approval. If your hotel operates in a niche region and prefers a legacy system, HoresPlus might still fit—though it’s increasingly outdated.

In most cases, Mews provides a clearer, more robust path to operational excellence and guest satisfaction. It’s the platform to invest in now and for future growth.