HS/3 (acq Mews) vs. Shiji Daylight PMS:
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The Decision

Choosing a property management system (PMS) is critical when aiming to streamline operations, enhance guest experiences, and grow revenue. Both HS/3 (acquired Mews) and Shiji Daylight PMS aim to simplify hotel management, but they do so with contrasting strengths. HS/3 lacks recent reviews and has no ratings, making its reliability uncertain. Conversely, Shiji Group boasts 32 reviews, all within the last six months, with a high NPS score of 8.94/10 and a 90% likelihood to recommend. Do recent, well-supported solutions matter most when making your decision?

Is HS/3 or Shiji Daylight PMS Better for Hotels?

HS/3 (acq Mews) is marketed as an intuitive platform designed to handle reservations, check-ins, and payments, promising to improve operational efficiency. However, its lack of recent reviews and zero ratings cast doubt on its current performance and user satisfaction. Shiji Group, on the other hand, offers a cloud-native, feature-rich PMS with frequent updates, evidenced by 32 reviews in the past six months and a high user recommendation rate. Its extensive integration options and large global presence suggest a more resilient and developed tool.

The key divergence lies in their market presence and user feedback. While HS/3 is less documented and untested recently, Shiji Group’s proven track record across diverse markets makes it a safer bet. Are you willing to rely on a system with no recent validation, or do you prioritize proven performance and support?

Shiji Daylight PMS vs HS/3: Which Should Your Hotel Choose?

If your hotel is part of a hotel group seeking a broad set of management features, seamless integrations, and modern automation, Shiji Group is the clear choice. Its 98 features, including guest profiles, online check-in/out, multi-currency handling, and extensive reporting, support complex operations at scale. For independent hotels or smaller properties prioritizing simplicity over extensive integrations, HS/3 might seem appealing but lacks recent validation to confirm it can meet these needs effectively.

For hotels looking to boost operational efficiency, reduce manual tasks, and improve guest personalization, Shiji’s scalable architecture and wide feature set provide concrete advantages. If your property needs reliable, tested technology with ongoing support, Shiji is the safer, more capable choice.

Is HS/3 or Shiji Daylight PMS Easier to Use?

Ease of use heavily favors Shiji Group, which holds a 4.63/5 user rating and positive feedback on its intuitive interface, helpful training materials, and quick onboarding. Users describe it as “very user friendly,” “easy to learn,” and “supportive,” making staff training straightforward. Since HS/3 lacks recent reviews and ratings, its usability is unconfirmed, which is risky for hotels that prioritize smooth onboarding.

In contrast, Shiji’s recent reviews emphasize its accessible interface, simplified training process, and high staff adoption rates. Its comprehensive training materials, including videos, facilitate quick learning, reducing downtime. Edge: Shiji Daylight PMS.

Which Has Better Features: HS/3 or Shiji Group?

Shiji Group offers an extensive list of 98 features, including guest profiles, online check-in/out, digital registration, guest messaging, integrated CRS, and automation tools—many of which are absent in HS/3. HS/3’s feature set appears minimal or unlisted, suggesting it may lack the depth or breadth needed for larger or more complex operations.

Notable features unique to Shiji include multi-lingual support, task management, real-time status updates, automated reminders, integrated payment terminals, and customizable rates—many critical for modern hospitality management. Its scalable, modular design supports diverse hotel types. Edge: Shiji Group.

Which Has Better Customer Support: HS/3 or Shiji Group?

Support quality is well-documented for Shiji Group, with a 4.53/5 rating based on recent reviews praising their responsiveness and professionalism. Users highlight the support team’s helpfulness and the ease of onboarding, which reduces operational friction. HS/3 has no recent reviews or ratings, leaving its support quality uncertain, posing potential risks during implementation or troubleshooting.

Given Shiji’s long-standing presence, extensive support resources, and positive recent feedback, it is clearly better positioned to assist your team effectively. Edge: Shiji Group.

Which Has More Integrations: HS/3 or Shiji Group?

Shiji Group excels here with 64 verified integration partners, including Bookboost, SiteMinder, Revinate, Duetto, and Amadeus. These integrations facilitate seamless connections with booking engines, CRM, revenue management, and distribution channels, vital for optimizing hotel operations. HS/3 reports no verified partners, severely limiting its ability to connect with other systems essential for modern hotels.

The broad integration ecosystem in Shiji ensures your hotel can build a connected, efficient tech stack. No comparable data exists for HS/3. Edge: Shiji Group.

Which Do Hoteliers Rate Higher: HS/3 or Shiji Group?

Shiji Group’s reviews are recent, with an overall NPS of 8.94/10 and a 90% recommendation rate, signaling strong user satisfaction. Hotel types like luxury hotels and branded properties particularly rate it favorably; smaller properties and hostels also appreciate its ease of use and automation tools.

HS/3’s lack of reviews makes it impossible to gauge hotel satisfaction or segment-specific performance. Given the recent, positive feedback for Shiji, it earns the higher rating by default. Edge: Shiji Group.

How Much Do HS/3 and Shiji Group Cost?

HS/3’s pricing details are unavailable, indicating it may be custom, opaque, or lacking a transparent model. Shiji Group’s base price starts at $1,200 per month, with no mention of discounts or tiered options, suggesting a straightforward but potentially premium investment.

While the total cost of ownership for Shiji includes a significant upfront fee, its extensive features and support justify the expense for hotels seeking a comprehensive, scalable PMS. HS/3’s unclear pricing makes financial planning difficult. Edge: Shiji Group.

What Type of Hotel Should Use HS/3?

• Hotels that prioritize basic reservation, check-in, and payment handling without extensive customization.
• Small properties or independent hotels with simple operational needs.
• Hotels with limited technical staff or minimal integration requirements.
• Properties that are willing to accept uncertain support and future updates.

Not ideal if your hotel requires scalable features, extensive integrations, or robust automation, given HS/3’s lack of recent validation.

What Type of Hotel Should Use Shiji Group?

• Large hotels, hotel chains, or properties with complex operational needs.
• Hotels seeking extensive integrations with CRS, POS, and revenue systems.
• Properties prioritizing automation, detailed reporting, and personalized guest experiences.
• Hotels in multiple regions needing multi-lingual support and compliance features.
• Hotels willing to invest in a comprehensive, cloud-based solution with ongoing support.

Not ideal if your hotel is very small, with minimal tech needs, or if budget is a primary concern without the need for extensive features.

Shiji Daylight PMS vs HS/3: The Bottom Line for Hotels

Shiji Group offers a feature-rich, well-reviewed, and widely supported platform, making it the clear choice for most hotels. Its extensive integration options, recent positive reviews, and high satisfaction scores demonstrate its maturity and reliability.

HS/3, with no recent validation and minimal available data, remains an uncertain option, suitable only for very simple or small properties willing to accept potential risks. If your hotel seeks proven, scalable technology backed by recent user feedback, Shiji Group is the better investment.

In summary: For hotels that need a comprehensive, reliable, and well-supported PMS, Shiji Daylight PMS is the recommended solution. Its broad feature set, extensive integrations, and recent positive feedback make it the safer, more future-proof choice. HS/3’s lack of recent validation and feature details mean it should only be considered if your operational needs are minimal and you accept significant unknowns.