Infor EzRMS vs. Wavyssa:
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The Decision

Choosing between Infor EzRMS by Infor and Wavyssa hinges on your hotel's specific needs, size, and target market. Both systems aim to optimize revenue, but they approach this goal differently: Infor EzRMS is a comprehensive, data-driven platform favored by larger chains, while Wavyssa offers a streamlined, leisure-focused solution. Your decision should be guided by which product aligns best with your hotel’s size, segment, and operational complexity.

Infor EzRMS boasts a larger user base, more extensive feature set, and broader market presence, but Wavyssa is rapidly gaining favor for its simplicity and recent support reviews. Do you prefer depth and global reach, or agility and specialization?

Is Infor EzRMS or Wavyssa Better for Hotels?

Both Infor EzRMS and Wavyssa are designed to improve revenue management through automation and analytics, yet they differ significantly in scope. Infor EzRMS offers advanced AI forecasting, numerous integrations, and a broad feature suite suitable for large or complex properties. Conversely, Wavyssa emphasizes ease of use, tailored for leisure hotels, with features like group quotations and per-person pricing.

While Infor EzRMS has a proven track record with major chains and multi-property management, Wavyssa’s recent reviews highlight its intuitive interface and dedicated support for leisure properties. Given the recent review count and higher overall rating, Infor EzRMS’s depth makes it the more reliable choice for larger or multi-property hotels.

Infor EzRMS vs Wavyssa: Which Should Your Hotel Choose?

If your hotel needs robust, multi-property revenue management with extensive integrations and detailed reporting, go with Infor EzRMS. Its ability to handle complex demand forecasts and automated controls suits large chains, with a user base including brands like Accor.

If your hotel is a leisure property, especially in holiday destinations, and you prioritize simplicity, quick setup, and personalized support, Wavyssa is the better fit. Its focus on small to mid-sized leisure hotels, with features like group quotations and MLOS recommendations, makes revenue management easier and more adaptable.

Is Infor EzRMS or Wavyssa Easier to Use?

Infor EzRMS's user experience scores slightly lower (4.49/5) due to its complex, feature-rich interface that demands training and familiarity, especially for advanced functions. Its onboarding process, rated at 4.27/5, reflects a learning curve and occasional support complexity, with some users noting that system updates sometimes disrupt workflows.

Wavyssa surpasses in usability, with a higher rating of 4.78/5, and consistent praise for its simple, intuitive portal and clear dashboards. Its onboarding is slightly smoother, with recent reviews emphasizing quick adaptation and responsive support.

Edge: Wavyssa.

Which Has Better Features: Infor EzRMS or Wavyssa?

Infor EzRMS offers 20 shared features and 12 exclusive capabilities like contact management, content & file management, and financial forecasting. These features support sophisticated revenue strategies, particularly for large or diverse hotel portfolios.

Wavyssa provides 29 exclusive features, including future market demand data, AI optimization, multi-property dashboards, and advanced market intelligence. Its specialized tools like group quotation modules and 18-month forward pricing are tailored for leisure hotels. For breadth and depth, Wavyssa holds the edge.

Edge: Wavyssa.

Which Has Better Customer Support: Infor EzRMS or Wavyssa?

Infor EzRMS's support scores at 4.04/5, with reviewers citing responsiveness but noting occasional delays during system updates. Some users mention the need for more dedicated support teams and better support hours, especially in complex implementations.

Wavyssa earns perfect support ratings at 5/5, with reviews emphasizing a dedicated team, quick responses, and proactive assistance. Its support model appears more personalized and responsive, especially appreciated by smaller hotels needing frequent guidance.

Edge: Wavyssa.

Which Has More Integrations: Infor EzRMS or Wavyssa?

Infor EzRMS boasts 113 verified partners, including industry giants like SiteMinder, RateGain, and Omnibees, offering extensive connectivity with PMS, distribution, and revenue tools. This broad ecosystem supports sophisticated, multi-channel management.

Wavyssa has only 6 verified partners, including Dingus and Lean Hotel System, which limits direct integrations. However, its focus on leisure hotels means many essential integrations are built-in or unnecessary for its target segment. For hotels needing extensive third-party connections, Infor EzRMS is superior.

Edge: Infor EzRMS.

Which Do Hoteliers Rate Higher: Infor EzRMS or Wavyssa?

Infor EzRMS has an overall rating of 4.46/5 based on 39 reviews, with recent feedback noting its detailed reporting and robust analytics. Satisfaction is highest among city center and independent hotels, but some users mention the complexity as a barrier.

Wavyssa scores a perfect 5/5 from 9 reviews, with recent comments highlighting its user-friendly interface, excellent support, and adaptability to leisure hotels. Its higher overall rating and recent reviews make it the preferred choice for smaller, leisure-focused properties.

Edge: Wavyssa.

How Much Do Infor EzRMS and Wavyssa Cost?

Neither product publicly discloses specific pricing; both operate on custom quotes based on hotel size, number of properties, and feature needs. Infor EzRMS typically involves higher implementation and licensing costs suitable for large chains, while Wavyssa appears more affordable and flexible for smaller hotels.

As pricing details are unavailable, your best approach is to contact the vendors directly for tailored proposals fitting your budget and requirements.

What Type of Hotel Should Use Infor EzRMS?

• Hotels that operate across multiple locations, requiring centralized revenue management.
• Properties with complex demand patterns, such as city hotels, resorts, or branded chains.
• Teams that need detailed analytics, automation, and deep integration with other systems.
• Hotels aiming to maximize KPIs like ADR, RevPAR, and occupancy with sophisticated forecasting tools.

Not ideal if your hotel is small, leisure-focused, or prefers a straightforward, easy-to-navigate system.

Bullets:

• Hotels with multiple properties requiring centralized control.
• Large or corporate hotels with complex demand cycles.
• Hotels seeking comprehensive automation and detailed reporting.
• Teams experienced in revenue management and data analysis.

Not ideal if:

• Your hotel is a small boutique or independent with limited staffing.
• You prefer a simple, quick-to-implement platform.
• Your focus is on leisure destinations with seasonal fluctuations.

What Type of Hotel Should Use Wavyssa?

• Leisure hotels in holiday destinations needing quick, adaptable revenue tools.
• Hotels with a focus on guest experience, personalization, and rapid market response.
• Teams that value intuitive interfaces, personalized support, and quick onboarding.
• Hotels seeking features like group quotations, MLOS recommendations, and per-person pricing.

Not ideal if your hotel operates across multiple cities or requires extensive third-party integrations.

Bullets:

• Leisure hotels in vacation destinations.
• Small to mid-sized hotels prioritizing ease of use.
• Hotels aiming for rapid deployment with dedicated support.
• Hotels needing specialized features like group quotes and demand-based pricing.

Not ideal if:

• Your hotel is part of a large chain with complex systems.
• You require extensive third-party system integrations.
• You need advanced analytics and automation beyond leisure hotel scope.

Wavyssa vs Infor EzRMS: The Bottom Line for Hotels

The core difference lies in scope and target segment: Infor EzRMS offers a comprehensive, enterprise-grade solution built for large, complex hotel groups, providing extensive features and integrations. Wavyssa, on the other hand, delivers a user-friendly, leisure-focused system that excels in simplicity and specialized features, especially for holiday destinations.

If your hotel requires robust, multi-property management with broad integration capabilities, Infor EzRMS is the clear choice, offering proven reliability and extensive support. For smaller, leisure-focused hotels seeking flexibility, ease of use, and dedicated support, Wavyssa is the better option, especially given its recent high support ratings and user satisfaction.

In conclusion, choose Infor EzRMS if you need depth, scale, and advanced automation, despite its complexity and higher cost. Opt for Wavyssa if you prioritize ease, agility, and tailored features for leisure properties, with the added confidence of recently excellent support and reviews.