Infor POS vs. Shiji Infrasys POS:
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Is Infor POS by Infor or Shiji Infrasys POS by Shiji Group Better for Hotels?

Infor POS and Shiji Infrasys POS both address the core need of managing food and beverage operations and guest transactions in hospitality settings, but they diverge sharply in market presence, feature depth, and user feedback. Shiji Infrasys POS serves a broad global hotel market across 15 countries, including luxury and branded chains, with an extensive feature set tailored to hospitality. In contrast, Infor POS lacks recent reviews, case studies, and clear user data, limiting evidence of its current adoption or performance in hotels.

Both systems centralize transaction management and integrate with payment and loyalty platforms, helping hotel staff reduce manual errors and streamline operations at the point of sale. However, Shiji Infrasys POS’s cloud-based system with offline functionality and hardware-agnostic design supports multi-outlet hotel operations more comprehensively. Infor POS’s value proposition emphasizes versatile deployment options and real-time reporting but lacks recent user validation. For hotels seeking a proven, feature-rich POS with strong adoption, Shiji Infrasys POS currently holds a clear advantage.

Infor POS by Infor vs Shiji Infrasys POS by Shiji Group: Which Should Your Hotel Choose?

If you operate a medium to large hotel or a branded hotel group requiring robust multi-outlet management and advanced reporting, Shiji Infrasys POS is the better choice based on 33 detailed reviews averaging 4.6/5 and a worldwide user base covering luxury hotels (37%) and branded hotel chains (33%). Its 18 features unique to Shiji, such as menu performance reporting, server-level analytics, and integrated kitchen displays, reflect operational needs in these segments.

If your hotel is smaller, independent, or exploring new POS solutions, Infor POS lacks sufficient current data to recommend confidently. It has no verified recent reviews or case studies, and it is absent from North American markets, where Shiji is active. The available evidence on Infor POS is limited to a testimonial citing improved data visibility, but without broader hotel segment data or user ratings.

Due to data limitations on Infor POS, hoteliers should prioritize Shiji Infrasys POS unless they have specific hardware or integration requirements uniquely met by Infor’s 112 verified partners. For properties focusing on comprehensive F&B management and seamless PMS integration, Shiji Infrasys POS offers proven operational benefits.

Is Infor POS by Infor or Shiji Infrasys POS by Shiji Group Easier to Use?

Infor POS has no reported user reviews to assess ease of use or onboarding. Shiji Infrasys POS has an ease of use rating of 4.6/5 and onboarding at 4.5/5 across 33 reviews, indicating users find it intuitive and manageable for new staff. Reviewers emphasize that Shiji’s interface lowers the learning curve and supports efficient daily operations, although some comment that menu configuration can be complex initially but is well-supported during setup.

Without comparative data for Infor POS, it is not possible to definitively claim one system is easier than the other. However, Shiji’s user feedback shows strong staff adoption and manageable onboarding for multi-outlet environments.

Edge: Even.

Which Has Better Features: Infor POS by Infor or Shiji Infrasys POS by Shiji Group?

Shiji Infrasys POS outpaces Infor POS in features, offering 18 unique capabilities critical for hotel F&B operations. These include menu performance reporting, server recommendations, server-level reporting, guest profiling, and integrated kitchen display systems. Features like mobile ordering, self-service table-side ordering, and digital menus enable hotels to modernize guest interactions and increase revenue channels. Shiji’s system also supports PCI compliance, stock reporting, advanced ordering, and detailed customer insights—tools that empower operational decision-making and revenue management teams.

Infor POS shares only five basic features with Shiji and does not list unique features in the source, limiting its competitive scope. Its core strength lies in flexible hardware deployment and integration with multiple payment and loyalty applications, but it lacks the specialized hospitality features that Shiji offers.

Edge: Shiji Infrasys POS.

Which Has Better Customer Support: Infor POS by Infor or Shiji Infrasys POS by Shiji Group?

Infor POS has no customer support ratings or reviews available. Shiji Infrasys POS scores 4.6/5 on customer support and 4.5/5 on onboarding from 33 reviews. Reviewers report consistent, thorough project management and ongoing support that ensures smooth implementation and post-launch assistance. One user praised Shiji’s support teams for maintaining constant communication and providing all necessary tools during installation.

Despite occasional notes about backend sync delays and performance tweaks, support responsiveness is rated positively. Lack of comparable data for Infor POS precludes a clear superiority call, but Shiji’s demonstrated commitment to customer service is evident.

Edge: Even.

Which Has More Integrations: Infor POS by Infor or Shiji Infrasys POS by Shiji Group?

Infor POS has 112 verified partner integrations, 25% more than Shiji Infrasys POS’s 72 partners. Both platforms share 30 common partners, including Fairmas, Nonius, SiteMinder, Revinate, and Lighthouse. Infor’s exclusive partners include Priority Software, Trevo, Omnibees, Birchstreet, and Zaplox, which may appeal to properties using specific revenue management, payment, or guest engagement systems.

Shiji Infrasys POS integrates uniquely with partners like Bookboost, Easyway, SALTO Systems, Onyx CenterSource, and Book4Time, which support access control, spa management, and booking engines favored by luxury and branded hotels.

Hotels with specialized integration needs should compare partner compatibility carefully. Infor’s broader integration network suits properties with complex legacy systems, while Shiji’s integrations target full-service hotel operational efficiency.

Edge: Infor POS.

Which Do Hoteliers Rate Higher: Infor POS by Infor or Shiji Infrasys POS by Shiji Group?

Infor POS has no published user ratings or reviews on Hotel Tech Report, offering no basis for comparison. Shiji Infrasys POS holds a solid overall rating of 4.6/5 from 33 reviews, with a 92% likelihood to recommend. Ratings remain stable, although only two reviews appeared in the last six months, suggesting a slight decline in recent review volume but consistent satisfaction.

Segment-specific ratings for Shiji are robust: branded hotels (4.6/5, 22 reviews), luxury hotels (4.4/5, 22 reviews), resorts (4.8/5, 9 reviews), and boutique hotels (4.5/5, 12 reviews). These segments show strong endorsement of Shiji’s functionality and reliability. In smaller or budget segments, ratings remain positive but with fewer reviews.

Without comparable data for Infor POS, Shiji Infrasys POS holds the clear advantage in hotelier satisfaction and trust.

Edge: Shiji Infrasys POS.

How Much Do Infor POS by Infor and Shiji Infrasys POS by Shiji Group Cost?

Infor POS does not publish pricing details, nor does it offer trial periods or freemium options. This lack of transparency makes cost comparisons difficult and may complicate procurement discussions.

Shiji Infrasys POS lists a base price of $600.00 but does not disclose monthly or per-room fees. It also offers no trial period. Hotels can anticipate upfront investment with Shiji but benefit from clear initial pricing, aiding budgeting.

Properties evaluating both should request detailed quotes and implementation costs, especially since integration and hardware needs vary widely.

What Type of Hotel Should Use Infor POS by Infor?

• Hotels that require a POS solution with a broad network of 112 verified integrations, especially if they use Priority Software or Birchstreet.
• Teams looking for flexible hardware deployment options (terminal, kiosk, tableside, poolside) in food service and hospitality settings.
• Properties valuing cloud-based technology with real-time reporting capabilities.
• Organizations needing secure integration with payment platforms and loyalty applications.
• Not ideal if operational visibility into multi-outlet F&B management or detailed reporting is critical, as no evidence shows Infor POS supports these robustly.
• Not ideal for hotels requiring recent user feedback or active customer support, since no recent reviews or ratings exist.
• Not suitable for markets outside the United States or North America, where Infor’s presence lacks validation.

What Type of Hotel Should Use Shiji Infrasys POS by Shiji Group?

• Luxury and branded hotels managing multiple F&B outlets and properties, supported by 37% and 33% user bases respectively.
• Hotels needing advanced features like integrated kitchen displays, mobile ordering, server-level reporting, and digital menus to enhance guest service.
• Teams requiring an offline-capable POS system that functions despite network interruptions.
• Properties prioritizing strong PMS system integration, backed by case studies showing improved operational efficiency and guest satisfaction.
• Organizations benefiting from a cloud-based platform with hardware-agnostic deployment.
• Not ideal for properties with extremely limited budgets, as base pricing starts at $600 and no trial is offered.
• Not optimal for hotels requiring impeccably fast backend synchronization, as some reviewers note lag and manual sync workarounds during peak times.
• Not recommended for operations that need extensive multi-language support or localized customization currently under development.

Infor POS by Infor vs Shiji Infrasys POS by Shiji Group: The Bottom Line for Hotels

The fundamental difference between Infor POS and Shiji Infrasys POS lies in market presence, feature depth, and user validation. Shiji Infrasys POS is a mature, globally adopted hospitality POS system with 33 reviews averaging 4.6/5 and a feature-rich platform tailored for hotel F&B operations. Infor POS, by contrast, lacks recent reviews, case studies, and critical user feedback, limiting evidence of current market success or fit.

Choose Infor POS if your hotel requires extensive integrations—112 verified partners including niche revenue and payment solutions—and flexible hardware options within North America. Its cloud-based design supports various service models, but the absence of recent validation means due diligence is necessary.

Choose Shiji Infrasys POS for hotels that demand proven multi-outlet and multi-property F&B management, robust guest and server analytics, and seamless PMS integration. Its strong ratings and specialized features serve luxury, branded, and full-service hotels best, supported by global use cases and active customer support.

For hoteliers prioritizing operational scale, integration breadth, and verified user satisfaction, Shiji Infrasys POS represents the more substantiated and feature-complete option today.