iPro Software vs. Stayntouch:
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The Decision

When choosing a property management system (PMS), your hotel needs a solution that enhances operations, improves guest experience, and scales with your growth. Both iPro Software and Stayntouch aim to address these needs, but they diverge significantly in features, market presence, and user feedback. iPro Software is a less common, niche offering with no recent reviews or notable recognition, while Stayntouch boasts a robust review base, high ratings, and extensive integrations. Which system truly fits your hotel’s operational and strategic goals?

Is iPro Software or Stayntouch Better for Hotels?

iPro Software claims to streamline bookings, customer relationships, and financial transactions, making it suitable for tour operators and travel companies. However, it receives no recent reviews, no ratings, and no publicly available customer feedback, making its effectiveness and user experience unknown.

Stayntouch, on the other hand, has over 300 reviews, a 4.56/5 overall rating, and a recent surge in positive feedback. Its platform is praised for ease of use, quick onboarding, and real-time cloud access. Given the recent review count and high NPS score of 9.35/10, Stayntouch’s reputation is well established among hoteliers. Are you comfortable choosing a system with limited publicly available data versus one with proven user satisfaction and a strong track record?

Stayntouch vs iPro Software: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, feature-rich PMS with proven user satisfaction, go with Stayntouch. Its extensive feature set—including revenue management, online check-in, guest messaging, and multi-property management—caters to hotels seeking operational efficiency and guest engagement.

If your team requires a simple or niche solution tailored primarily for tour operators or travel companies, and you’re comfortable with limited publicly available feedback, iPro Software may suffice. However, the absence of recent reviews or customer success stories makes it difficult to evaluate its suitability for typical hotel operations.

For most hotels seeking reliability, scalability, and customer-centric features, Stayntouch remains the clear choice. Its widespread adoption and proven reputation mean your team can confidently rely on its capabilities.

Is iPro Software or Stayntouch Easier to Use?

Stayntouch scores a 4.7/5 for ease of use, with reviewers emphasizing its intuitive interface, quick staff onboarding, and mobile capabilities. Customers frequently mention how easy it is to learn and operate, with some noting that training takes only a few hours and staff adapt rapidly.

iPro Software, however, has no publicly available ratings or recent reviews to assess its usability. The lack of user feedback and detailed onboarding experiences leaves its ease of use uncertain. Given the high ratings and positive comments from actual users, Edge: Stayntouch.

Which Has Better Features: iPro Software or Stayntouch?

Stayntouch offers 49 unique features, including revenue management, online check-in, guest profiles, integrated payment solutions, real-time reporting, and digital registration. Many of these functionalities are absent in iPro Software, which has no listed features beyond basic booking management.

iPro Software’s lack of advanced hotel-specific features puts it at a disadvantage, especially for hotels that want comprehensive operational control and guest engagement tools. Stayntouch’s feature set caters to a wide range of hotel needs, from group management to ancillary revenue tracking.

Edge: Stayntouch.

Which Has Better Customer Support: iPro Software or Stayntouch?

Stayntouch boasts a 4.68/5 customer support rating, with reviews praising its friendly, thorough onboarding and quick issue resolution. Users mention that support staff are always available and eager to assist, contributing to high satisfaction levels.

iPro Software has no recent reviews or support ratings available, which makes it impossible to gauge its support quality. The absence of feedback suggests lower confidence or limited customer engagement.

Edge: Stayntouch.

Which Has More Integrations: iPro Software or Stayntouch?

Stayntouch integrates with 188 verified partners, including prominent systems like RoomPriceGenie, STAAH, and others, enabling seamless connections with revenue management, channel managers, and other hotel solutions. This extensive third-party ecosystem facilitates streamlined operations and data sharing.

iPro Software has no listed verified integrations, limiting its adaptability in diverse hotel tech stacks. For hotels relying on multiple systems, this is a significant drawback.

Edge: Stayntouch.

Which Do Hoteliers Rate Higher: iPro Software or Stayntouch?

Stayntouch’s recent reviews reflect a 4.51/5 score among independent hotels and up to 4.93/5 for branded properties, with a 94% likelihood to recommend. Hotels across various segments, including boutique, city-center, and resorts, consistently praise its ease of use, support, and operational improvements.

iPro Software, by contrast, has no recent reviews or ratings, making it impossible to assess user satisfaction. Given the stronger current feedback, the clear winner is Stayntouch.

Edge: Stayntouch.

How Much Do iPro Software and Stayntouch Cost?

iPro Software’s pricing details are unavailable, with no indication of whether it offers a free trial or flexible plans. Its lack of transparent pricing makes budgeting and comparison difficult.

Stayntouch charges $800 per month, with no mention of setup fees or tiered pricing. While more expensive than basic solutions, this predictable fee includes extensive features and support, providing clear value for comprehensive hotel management.

What Type of Hotel Should Use iPro Software?

• Hotels that primarily operate in niche markets like travel agencies or tour operators.
• Teams seeking a straightforward booking and CRM platform without complex functionalities.
• Small properties or startups with minimal operational needs.

Not ideal if:

• You require advanced hotel-specific features.
• You need integrations with other hotel systems.
• Your hotel depends on real-time data and guest engagement tools.

What Type of Hotel Should Use Stayntouch?

• Hotels seeking a full-featured PMS with capabilities like revenue management, online check-in, and guest messaging.
• Multi-property operators needing centralized control.
• Properties aiming to improve guest experiences through contactless and mobile solutions.

Not ideal if:

• You prefer a highly niche or minimal system without extensive features.
• Your hotel’s budget is extremely constrained, and you need a free or lower-cost option.
• You require a system with no existing integrations or international support.

Stayntouch vs iPro Software: The Bottom Line for Hotels

The core difference lies in their market presence and feature sets. Stayntouch provides an established, well-rated platform with extensive integrations, ongoing support, and a broad hotel user base.

Choose Stayntouch if you value proven reliability, detailed operational tools, and a system already trusted by hundreds of hotels globally. Its high ratings and recent positive reviews make it a safe choice for hotels ready to invest in a scalable, guest-friendly platform.

Opt for iPro Software only if your needs are very specific, and you are willing to accept the uncertainty posed by its limited feedback and features. Without recent reviews or demonstrated success stories, it remains a less certain option in the hotel PMS market.

In summary, for most hotels, Stayntouch offers a more reliable, feature-rich, and well-supported solution. Its recent reviews and high ratings underscore its market strength, making it the recommended choice for hotels aiming to streamline operations and elevate guest experiences.